I had high hopes for Tei-An, but it missed the mark in several ways. I would not return, ever.
The sashimi was decent, and the handmade soba (the only handmade soba in Texas, per their claim) was good quality.
Unfortunately, the experience fell apart everywhere else. We were charged $3 for ginger that should have accompanied our sashimi and $1 for some additional wasabi (the regular kind). For a high-end omakase, nickel-and-diming over basic condiments felt excessive. You don't get free ginger here, you read that right.
We booked the “pre-theater omakase,” advertised as a “brisk yet unhurried hour.” With a 5:00 reservation and a 7:00 show, the pacing wasn’t managed at all. We had to request the check with our final course and didn’t leave until 6:40.
The cold soba arrived with lukewarm noodles and warm broth—far from a classic cold preparation.
We added otoro assuming one order was for the table, but were charged for two ($55 each) without clear explanation. Tap water wasn’t available, so we ordered $8 bottled water—then were refilled with another $8 bottle without being asked. We also never saw the 2nd bottle being opened in front of us (oldest trick in the book?)
Most disappointing for an omakase: no chef interaction. The entire meal felt transactional rather than experiential. Chefs were never seen, only the servers. Who knows who is making what back in the kitchen?
Overall, it felt more focused on maximizing charges than creating a thoughtful dining experience. Had me wondering if this place is owned by a private equity firm.
If you read the most recent reviews, you will see the pattern, so I suggest you read the recent ones before deciding to drop $$$ here, and see who gives 1 stars vs. 5 stars.
Atmosphere: 3
Food: 2
Service: 1
Sul Lee
This place is sad, just became money sucking place. We asked for ginger, it was $3.00. We asked for more Wasabi as we asked for more sashimi, $1.00, they offer things without providing price acting like it is free, but they charge. Only bottled water available and opened second bottle ($8.00 per bottle) without asking and charges. I used to live in the building and enjoyed this place. Now, just pure money sucking place with no hospitality. We expected about $500 meal, walked away paying $750.00 and $100 additional was without asking or expectation.
Atmosphere: 2
Food: 2
Service: 1
Recommended dishes: Japanese Soba House
Igor R
Service had issues. Many times we had to wait a long time for our server. Sometimes she would come close but would not look nearby tables. She got one of the orders wrong.
Food was just ok. The best food here is the soba. The rest you can eat better (and cheaper) at other restaurants. Some items were so small and simple that felt like brought from supermarket (sorry but true). They are expensive ($24 for 4 small and thin fish nuggets, sold as panko crusted seabass).
No filtered water. You need to buy water bottle.
The black sesame mousse was the best food we ate here. That tells you how inexpressive the food was.
Food: 2
Service: 2
BJ Antweil
I’ve never commented on a restaurant’s design before, but this place felt extremely sterile and lacking warmth.
We opted for the omakase, which requires full prepayment with no changes or cancellations — nearly $400 for two people before drinks. The seaweed salad was fine but forgettable. The sashimi course was straightforward — tuna, salmon, and a few others — nothing particularly elevated. The tempura was tasty, but it felt out of place on an omakase menu at this price point. The sea bass was solid.
The biggest miss was the soba noodle “entrée.” The waiter described noticeable truffle flavor, but there was none, and the dish was overloaded with cheese to the point it felt gummy. I’ve never had cheese at an Asian restaurant, and it didn’t complement the other flavors at all.
To add to the experience, we were asked if we wanted to upgrade the sashimi course — an unexpected upsell during a prepaid omakase. They also only serve bottled water at $8 per bottle.
Was it bad? No — aside from the soba. Was it good? Just okay. Was it worth $200 per person without alcohol? Absolutely not.
We won’t be back. There are too many strong dining options in Dallas to justify returning. The restaurant feels like it needs a complete refresh if it’s going to stay competitive. It was also nearly empty — the valet told us to keep our keys because they only had 25 reservations and he was heading home.
Disappointing overall.
Atmosphere: 1
Food: 2
Service: 4
Carol Chen
The best part of this dinner was our server Vy, very friendly and explained everything well.
The overall culinary experience though, didn’t match the $700+ price tag. We have celebrated birthdays here for multiple years and this time around the food quality really tanked. Not a single dish really shined. The “cherry on top” was the scrap-looking paper-thin otoro slices on the sashimi bowl. Quite disappointed.
Atmosphere: 3
Food: 1
Service: 5
Christina Wall
Exceptional experience, especially the service. Food was fantastic and crafted with elegance. It's pricey but you can't take it with you when your time is up. So live!
Atmosphere: 5
Food: 5
Service: 5
Antonio Campos
Came for Valentine’s Day meal and unfortunately felt disappointed by the 500 dollar price tag from the omakase course.
Food was Ok at best, sushi was decent. highlight of the meal was the soba noodles which I would want to come back for just by itself.
Service was Alright, will say it was a 6 course meal but the further we progressed through the courses the longer the wait got between the meals. Between course 4 and 5 it wound up being a 30 minute wait. Also wasn’t fond of auto gratuity being applied at 20% on the day we booked, especially given that service wasn’t as great as it should’ve been for the price point.
So for the 500 dollar price tag would def not recommend.
Atmosphere: 4
Food: 3
Service: 3
Chris Harrison
$500 V day meal was very bland.
Mark Wall
WOW! What am amazing find. We celebrated Valen-times and had a great and rewarding experience. The food was meticulously crafted! Some was simple but flavorful, some was complex. Barbara was a great and gracious waitress... or was it Amber... Nancy... oh never mind.
Even better, the entire staff was engaging and took the time to really connect with us. I truly appreciate a solid customer journey and great food... WELL DONE!
Atmosphere: 5
Food: 5
Service: 5
David Brooks
We visited with a reservation, and the restaurant was nearly empty with only one other table. Despite that, we were seated at a very small table right by the entrance, which felt uncomfortable and disappointing.
The food did not meet expectations for the price. The sashimi portion was very small and lacked proper sides. The soba sauce was bland, and the noodles were not as chewy as expected. Considering the reputation of the chef, we expected a much higher standard. Unfortunately, it did not compare even to some neighborhood Japanese restaurants.
Service was also disappointing. The staff appeared indifferent, did not check on the food, and the parking QR code did not work. We ended up paying for parking ourselves without assistance.
Overall, the experience did not justify the price, and I would not recommend it.
Ordered the omakase for two and left very disappointed. The food was mediocre at best, and the nearly $500 total (including tip) was hard to justify. Definitely not worth the price when there are far better options available.
Atmosphere: 2
Food: 1
Service: 1
Kaloyan
I was honestly so impressed. The food was amazing, highly recommend pairing up with a bottle of sake!
Brad
Very quiet night. Had the omakase and it was wonderful. Service felt personal, paced and unhurried, but efficient. Food quality was outstanding.
codey
We had a great experience and the staff went out of their way to make our celebration special!
Samiyah
This omakase dinner was an incredible experience. Every course was intentional and flavorful, and I left happily full. The staff was extremely accommodating to our likes and dislikes, making the experience feel curated just for us. The ambience was stunning, and the authenticity added such a special touch.
I had high hopes for Tei-An, but it missed the mark in several ways. I would not return, ever.
The sashimi was decent, and the handmade soba (the only handmade soba in Texas, per their claim) was good quality.
Unfortunately, the experience fell apart everywhere else. We were charged $3 for ginger that should have accompanied our sashimi and $1 for some additional wasabi (the regular kind). For a high-end omakase, nickel-and-diming over basic condiments felt excessive. You don't get free ginger here, you read that right.
We booked the “pre-theater omakase,” advertised as a “brisk yet unhurried hour.” With a 5:00 reservation and a 7:00 show, the pacing wasn’t managed at all. We had to request the check with our final course and didn’t leave until 6:40.
The cold soba arrived with lukewarm noodles and warm broth—far from a classic cold preparation.
We added otoro assuming one order was for the table, but were charged for two ($55 each) without clear explanation. Tap water wasn’t available, so we ordered $8 bottled water—then were refilled with another $8 bottle without being asked. We also never saw the 2nd bottle being opened in front of us (oldest trick in the book?)
Most disappointing for an omakase: no chef interaction. The entire meal felt transactional rather than experiential. Chefs were never seen, only the servers. Who knows who is making what back in the kitchen?
Overall, it felt more focused on maximizing charges than creating a thoughtful dining experience. Had me wondering if this place is owned by a private equity firm.
If you read the most recent reviews, you will see the pattern, so I suggest you read the recent ones before deciding to drop $$$ here, and see who gives 1 stars vs. 5 stars.
Atmosphere: 3
Food: 2
Service: 1
This place is sad, just became money sucking place. We asked for ginger, it was $3.00. We asked for more Wasabi as we asked for more sashimi, $1.00, they offer things without providing price acting like it is free, but they charge. Only bottled water available and opened second bottle ($8.00 per bottle) without asking and charges. I used to live in the building and enjoyed this place. Now, just pure money sucking place with no hospitality. We expected about $500 meal, walked away paying $750.00 and $100 additional was without asking or expectation.
Atmosphere: 2
Food: 2
Service: 1
Recommended dishes: Japanese Soba House
Service had issues. Many times we had to wait a long time for our server. Sometimes she would come close but would not look nearby tables. She got one of the orders wrong.
Food was just ok. The best food here is the soba. The rest you can eat better (and cheaper) at other restaurants. Some items were so small and simple that felt like brought from supermarket (sorry but true). They are expensive ($24 for 4 small and thin fish nuggets, sold as panko crusted seabass).
No filtered water. You need to buy water bottle.
The black sesame mousse was the best food we ate here. That tells you how inexpressive the food was.
Food: 2
Service: 2
I’ve never commented on a restaurant’s design before, but this place felt extremely sterile and lacking warmth.
We opted for the omakase, which requires full prepayment with no changes or cancellations — nearly $400 for two people before drinks. The seaweed salad was fine but forgettable. The sashimi course was straightforward — tuna, salmon, and a few others — nothing particularly elevated. The tempura was tasty, but it felt out of place on an omakase menu at this price point. The sea bass was solid.
The biggest miss was the soba noodle “entrée.” The waiter described noticeable truffle flavor, but there was none, and the dish was overloaded with cheese to the point it felt gummy. I’ve never had cheese at an Asian restaurant, and it didn’t complement the other flavors at all.
To add to the experience, we were asked if we wanted to upgrade the sashimi course — an unexpected upsell during a prepaid omakase. They also only serve bottled water at $8 per bottle.
Was it bad? No — aside from the soba.
Was it good? Just okay.
Was it worth $200 per person without alcohol? Absolutely not.
We won’t be back. There are too many strong dining options in Dallas to justify returning. The restaurant feels like it needs a complete refresh if it’s going to stay competitive. It was also nearly empty — the valet told us to keep our keys because they only had 25 reservations and he was heading home.
Disappointing overall.
Atmosphere: 1
Food: 2
Service: 4
The best part of this dinner was our server Vy, very friendly and explained everything well.
The overall culinary experience though, didn’t match the $700+ price tag. We have celebrated birthdays here for multiple years and this time around the food quality really tanked. Not a single dish really shined. The “cherry on top” was the scrap-looking paper-thin otoro slices on the sashimi bowl. Quite disappointed.
Atmosphere: 3
Food: 1
Service: 5
Exceptional experience, especially the service. Food was fantastic and crafted with elegance. It's pricey but you can't take it with you when your time is up. So live!
Atmosphere: 5
Food: 5
Service: 5
Came for Valentine’s Day meal and unfortunately felt disappointed by the 500 dollar price tag from the omakase course.
Food was Ok at best, sushi was decent. highlight of the meal was the soba noodles which I would want to come back for just by itself.
Service was Alright, will say it was a 6 course meal but the further we progressed through the courses the longer the wait got between the meals. Between course 4 and 5 it wound up being a 30 minute wait. Also wasn’t fond of auto gratuity being applied at 20% on the day we booked, especially given that service wasn’t as great as it should’ve been for the price point.
So for the 500 dollar price tag would def not recommend.
Atmosphere: 4
Food: 3
Service: 3
$500 V day meal was very bland.
WOW! What am amazing find. We celebrated Valen-times and had a great and rewarding experience. The food was meticulously crafted! Some was simple but flavorful, some was complex. Barbara was a great and gracious waitress... or was it Amber... Nancy... oh never mind.
Even better, the entire staff was engaging and took the time to really connect with us. I truly appreciate a solid customer journey and great food... WELL DONE!
Atmosphere: 5
Food: 5
Service: 5
We visited with a reservation, and the restaurant was nearly empty with only one other table. Despite that, we were seated at a very small table right by the entrance, which felt uncomfortable and disappointing.
The food did not meet expectations for the price. The sashimi portion was very small and lacked proper sides. The soba sauce was bland, and the noodles were not as chewy as expected. Considering the reputation of the chef, we expected a much higher standard. Unfortunately, it did not compare even to some neighborhood Japanese restaurants.
Service was also disappointing. The staff appeared indifferent, did not check on the food, and the parking QR code did not work. We ended up paying for parking ourselves without assistance.
Overall, the experience did not justify the price, and I would not recommend it.
Atmosphere: 2
Food: 3
Service: 1
Restaurantji Recommends
Ordered the omakase for two and left very disappointed. The food was mediocre at best, and the nearly $500 total (including tip) was hard to justify. Definitely not worth the price when there are far better options available.
Atmosphere: 2
Food: 1
Service: 1
I was honestly so impressed. The food was amazing, highly recommend pairing up with a bottle of sake!
Very quiet night. Had the omakase and it was wonderful. Service felt personal, paced and unhurried, but efficient. Food quality was outstanding.
We had a great experience and the staff went out of their way to make our celebration special!
This omakase dinner was an incredible experience. Every course was intentional and flavorful, and I left happily full. The staff was extremely accommodating to our likes and dislikes, making the experience feel curated just for us. The ambience was stunning, and the authenticity added such a special touch.
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