The Crab Station- Deep Ellum

I went to this place crab station when I arrived they sat me down but more than 30 minutes passed and they never attended to me and my wife. The place looks good but the service is the worst we went on a Wednesday. The one in Arlington tx they serve you better they have better service it's far from my house but it's worth it not like here.

Service: 1

Great food, great drinks and great service from the Crabstation!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Seafood

Came to eat at 11pm and called they placed me on hold I walked in and the dude with dreads say they were closed.

This is the worst place to eat in Deep Ellum. Tonight I went in and ordered char boiled oysters. The waitress was rude and the manager was even worse. I had the worse experience with Heath and his horrible blonde hair. I was told bread didn’t come with my order of oysters. I frequently order oysters here and I am always served bread with them. I was charged an extra 3.50 because I wanted bread after they already charged me for my food. The crazy part is they didn’t charge me that until after I left the restaurant. Service was as poor and I wouldn’t recommend it to dog or my worst enemy. The food was horrible from the taste to the presentation. !!!!!!!!!!!!!BEWARE!!!!!!!!!!!!!!!!!!!👎

Atmosphere: 1

Food: 1

Service: 1

The experience was not good from beginning to end. First thing it took over 35 minutes to bring out oysters and it was the only thing we ordered and the restaurant was practically empty. Given the time it took we suspected they were going to be overcooked. The first batch was overcooked the manager remade them and than sent out a batch that was burned worst than the first batch, they were chewy inedible. Add the fact that the bread was burned beyond belief it was an insult. The service was poor and the manager was very rude and had no desire to even try to make it right or remove the burned oysters from the bill. Than we were charged for oysters we didn’t order she removed those and said she was giving us a discount. When we asked the waitress and the manager would they eat oysters cooked like this both said they don’t eat oysters but tried to tell us that’s how they are supposed to be cooked it depends on your taste. Very poor customer service.

Atmosphere: 1

Food: 1

Service: 1

I invited my friends to come here since the food is good to me. However, this service is so terrible. When we walked in, the place is basically empty, but it still took someone 5 minutes to come seat us. When we finally sat down the table behind us was dirty. We had to ask someone after sitting at our table for 15 minutes if someone was going to take our order. Keep in mind the table behind us is still dirty. Every employee was either on their phone or sitting down. I watched a man walk to go get his waiter to tell her what he needed. Personally I wouldn’t hire anyone in that establishment who worked on 7/19/25 around 7:30pm. My food was good, however I will just order from another establishment being that this one was out of strawberry for a drink and no garlic butter, which is weird.
Overall, order to go because no tip should be given for that service.

Atmosphere: 1

Food: 5

Service: 1

Seafood boil was awesome very good service very nice environment

Atmosphere: 5

Food: 5

Service: 5

Shrimp crab legs and crawfish were overcooked. Took 34 minutes for it to come out drinks were weak. Food is overpriced. Shrimp are not devained. Servers never came to check on us. Original sauce was disguised. Absolutely would never go back

Atmosphere: 2

Food: 1

Service: 2

Was excited to try this place! Showed up on a fairly not busy day. There were only a few customers, and I stood at the hosting station to be seated for 15 minutes without a word from any of the workers that all made sure to avoid coming up upfront. Super unprofessional.

Service: 1

Customer service is trashhhhhhh! Whoever is the owner needs to come to work more because the young people are running this place into the ground

Just wanna share if you order to go food they charge the tip automatically.

Atmosphere: 3

Food: 3

Service: 1

The food was decent, and came out relatively quickly, but the service was not worth the price. Wouldn’t recommend or go back.

Chef Dez is the greatest

Great service, friendly people and great food

Great oysters you hv too pay to park