A pretty good place to chill and vibe. I got a sweet taro milk tea and got to try the caramel latte. My milk tea was okay. It was sweet but also mid. The store itself is pretty loud but headphones are your friend if you're trying to study.
Albert Torre
Hmmm… I don’t know. I have been here a couple of times and looks like the quality of the coffee shots has declined. Here you will find a picture of the coffee shot (double espresso) and there was absolutely no crema at all. Pretty place but bad product and $5.30 for a double espresso is very high compared to next door $3.25 - $3.50. I will wait for a while before returning. Hopefully fully bilingual staff be hired and the prices will be lower.
Atmosphere: 4
Food: 3
Service: 2
Jacob F.
Good coffee and choices. Didn't get to try any of the food. Super open interior. Very quiet and clean atmosphere. Would be excellent for studying. Cashier was a bit quiet and unsure but nothing day ruining .
Michael Park
I first heard about the Tom n Toms location in Dallas about a year ago and was excited about the location they chose! This coffee shop has a lot of room for seating... whether: in booths lined-up from the entrance to the back of the shop, very nice long wooden tabletop tables for larger seating, counter-top seating along the windows to a patio-deck decked out with seating arrangements! I started coming in this February and also March now and love the chocolate briolles! I think I've kept it simple with my orders: americano coffee black, desserts: cheesecake, parfaits, pastries and bagels... My fourth grader says the brownies are his favorite :) The reason for this review is the staff... The customer service from the baristas here caught my attention from the very first time coming in until now, they really made me feel taken care of. Beginning with the morning crew to the evening crew: so professional, kind-hearted (courteous), upbeat, lovely and hardworking. Great team here! I give Tom n Toms a comfortable, welcoming, delicious and spacious five (5) stars!
Atmosphere: 5
Food: 5
Service: 5
Stephanie W.
Really like the matcha tomncino - had a good balance of sweet and matcha flavor. My friend got the specialty rose latte but was disappointed that it mainly seemed like rose milk, with no coffee. So it might be good to clarify if you get a specialty drink. The cafe smelled like bathroom when I first arrived, but hopefully it's just a temporary issue that they will resolve. The place seemed like it had good seating, as well as upstairs seating, and I could imagine it being a good spot to work. The drinks took about 10-15 minutes to make, which was longer than expected, but again, hopefully/maybe that was just because it may have been a busy Sunday Post-Lunch time rush.
Sarah C
I normally get a simple americano or flavored latte (less sweet), so Tom N Tom’s drinks have worked for me. I don’t really go here for food, but I like how they carry small pick-me-ups. I tried their tortilla pizza, which was a good enough snack during my study/work session here. I love the large windows, high ceilings, and big tables—the wood interior all around is another plus for me as it makes the space feel more welcoming.
Atmosphere: 5
Food: 4
Service: 4
sathishreddy antireddy
I ordered a latte which was delicious and the service and atmosphere was really too good ,music and ambience and the barista (pr**a) gave me a positive vibe with her beautiful smile ❤️ I’d love to come back
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Latte Coffee, Pizza
C
"Sorry, we don't accept cash"Then their system proceeds to malfunction. I was waiting near 30 minutes before I gave up. She never got the thing fixed.Dont feel sorry, thats what I get for supporting a business that would work towards moving us closer to a cashless society. Are you really willing to let your money be turned into a digit entrusted to be kept track of by these machines?Trust me, it's better to just spend the extra 15 minutes and drive up the street to the next Tom n Tom's.
Atmosphere: 2
Food: 1
Service: 1
Armando AL
Space is great. The pastry selection have improved a lot, but the music in the back has definitely worsened: in the past they only had K-pop, and now they have very bad Mexican music "norteña" o "banda". It is awful.
Atmosphere: 4
Food: 5
Service: 5
Yumi Nguyen
I go to Tom n Tom's pretty often for my dose of coffee. I rarely order food, so I decided to try the Tom n Dog pretzel this time. Was super disappointed on the size. I paid $7.25 for this? It wasn't even a full hotdog inside. It was like 1/4 of a hot dog. I got waaay better and bigger hot dog pretzel at Auntie Ann's for a cheaper price...
I got a caramel latte and my bf got earl grey tea. The caramel latte was pretty good. The self-order machine was kinda buggy and annoying to use. The wifi changes here a lot too.
Faisal Elmi
Mixed Feelings. Great Coffee shop from an ambience and aesthetic perspective, but not very welcoming. It's always empty which is great for work/study sessions.Recently they removed the free wifi and said the password is on the receipt post purchase. I understand the strategy, but pushed me away more than anything. If it was constantly over-capacity, I could understand but its not lol.All in all. Solid place but doubt I'll be back after no more Free Wifi.
Atmosphere: 5
Service: 1
I H
Please train your front desk staff some customer service. This is ridiculous, she will have to pay me to come back here again. Coffee is decent, service ridiculously bad.
Atmosphere: 4
Food: 3
Service: 1
D Crosby
Do not come to this coffee shop. I used to love Tom n Toms and was a frequent customer. I visited the coffee shop today and the manager Rachel changed the Wi-Fi password and requested the sign with Wi-Fi be taken down. As a loyal customer who has spent hundreds of dollars here I will not be coming to the coffee shop again. I plan on passing this information along to others who I spoke highly of this establishment too.
Atmosphere: 1
Food: 1
Service: 1
Ariella Reyna
Ordered a Tom Dog and a water. I was the only customer in the shop. It took over 15min to get my food, and I did not get my water at that. When I asked how much longer it would take, the lady had an attitude. Will not be coming back.
A pretty good place to chill and vibe. I got a sweet taro milk tea and got to try the caramel latte. My milk tea was okay. It was sweet but also mid. The store itself is pretty loud but headphones are your friend if you're trying to study.
Hmmm… I don’t know. I have been here a couple of times and looks like the quality of the coffee shots has declined. Here you will find a picture of the coffee shot (double espresso) and there was absolutely no crema at all. Pretty place but bad product and $5.30 for a double espresso is very high compared to next door $3.25 - $3.50. I will wait for a while before returning. Hopefully fully bilingual staff be hired and the prices will be lower.
Atmosphere: 4
Food: 3
Service: 2
Good coffee and choices. Didn't get to try any of the food. Super open interior. Very quiet and clean atmosphere. Would be excellent for studying. Cashier was a bit quiet and unsure but nothing day ruining .
I first heard about the Tom n Toms location in Dallas about a year ago and was excited about the location they chose! This coffee shop has a lot of room for seating... whether: in booths lined-up from the entrance to the back of the shop, very nice long wooden tabletop tables for larger seating, counter-top seating along the windows to a patio-deck decked out with seating arrangements! I started coming in this February and also March now and love the chocolate briolles! I think I've kept it simple with my orders: americano coffee black, desserts: cheesecake, parfaits, pastries and bagels... My fourth grader says the brownies are his favorite :) The reason for this review is the staff... The customer service from the baristas here caught my attention from the very first time coming in until now, they really made me feel taken care of. Beginning with the morning crew to the evening crew: so professional, kind-hearted (courteous), upbeat, lovely and hardworking. Great team here! I give Tom n Toms a comfortable, welcoming, delicious and spacious five (5) stars!
Atmosphere: 5
Food: 5
Service: 5
Really like the matcha tomncino - had a good balance of sweet and matcha flavor. My friend got the specialty rose latte but was disappointed that it mainly seemed like rose milk, with no coffee. So it might be good to clarify if you get a specialty drink. The cafe smelled like bathroom when I first arrived, but hopefully it's just a temporary issue that they will resolve. The place seemed like it had good seating, as well as upstairs seating, and I could imagine it being a good spot to work. The drinks took about 10-15 minutes to make, which was longer than expected, but again, hopefully/maybe that was just because it may have been a busy Sunday Post-Lunch time rush.
I normally get a simple americano or flavored latte (less sweet), so Tom N Tom’s drinks have worked for me. I don’t really go here for food, but I like how they carry small pick-me-ups. I tried their tortilla pizza, which was a good enough snack during my study/work session here. I love the large windows, high ceilings, and big tables—the wood interior all around is another plus for me as it makes the space feel more welcoming.
Atmosphere: 5
Food: 4
Service: 4
I ordered a latte which was delicious and the service and atmosphere was really too good ,music and ambience and the barista (pr**a) gave me a positive vibe with her beautiful smile ❤️ I’d love to come back
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Latte Coffee, Pizza
"Sorry, we don't accept cash"Then their system proceeds to malfunction. I was waiting near 30 minutes before I gave up. She never got the thing fixed.Dont feel sorry, thats what I get for supporting a business that would work towards moving us closer to a cashless society. Are you really willing to let your money be turned into a digit entrusted to be kept track of by these machines?Trust me, it's better to just spend the extra 15 minutes and drive up the street to the next Tom n Tom's.
Atmosphere: 2
Food: 1
Service: 1
Space is great. The pastry selection have improved a lot, but the music in the back has definitely worsened: in the past they only had K-pop, and now they have very bad Mexican music "norteña" o "banda". It is awful.
Atmosphere: 4
Food: 5
Service: 5
I go to Tom n Tom's pretty often for my dose of coffee. I rarely order food, so I decided to try the Tom n Dog pretzel this time. Was super disappointed on the size. I paid $7.25 for this? It wasn't even a full hotdog inside. It was like 1/4 of a hot dog. I got waaay better and bigger hot dog pretzel at Auntie Ann's for a cheaper price...
Atmosphere: 5
Food: 1
Service: 3
Restaurantji Recommends
I got a caramel latte and my bf got earl grey tea. The caramel latte was pretty good. The self-order machine was kinda buggy and annoying to use. The wifi changes here a lot too.
Mixed Feelings. Great Coffee shop from an ambience and aesthetic perspective, but not very welcoming. It's always empty which is great for work/study sessions.Recently they removed the free wifi and said the password is on the receipt post purchase. I understand the strategy, but pushed me away more than anything. If it was constantly over-capacity, I could understand but its not lol.All in all. Solid place but doubt I'll be back after no more Free Wifi.
Atmosphere: 5
Service: 1
Please train your front desk staff some customer service. This is ridiculous, she will have to pay me to come back here again. Coffee is decent, service ridiculously bad.
Atmosphere: 4
Food: 3
Service: 1
Do not come to this coffee shop. I used to love Tom n Toms and was a frequent customer. I visited the coffee shop today and the manager Rachel changed the Wi-Fi password and requested the sign with Wi-Fi be taken down. As a loyal customer who has spent hundreds of dollars here I will not be coming to the coffee shop again. I plan on passing this information along to others who I spoke highly of this establishment too.
Atmosphere: 1
Food: 1
Service: 1
Ordered a Tom Dog and a water. I was the only customer in the shop. It took over 15min to get my food, and I did not get my water at that. When I asked how much longer it would take, the lady had an attitude. Will not be coming back.
Atmosphere: 2
Service: 1