We stopped here after going to a museum in the city. We had a large group and everyone loved the burgers. A couple people had milkshakes - both very good. The fries were also excellent. Our group included people that are vegetarian and also gluten free. They said the Tree Hugger burger was very good. The gluten free buns were also very good. The fries are gluten free as well.
Reece Bryant
We had high hopes to try Twisted Root on our way thru Waco. Unfortunately, that didn’t happen. We walked in the door at 12:56 on December 29th. We asked for a refund after waiting until 2:26. When I approached the counter the man that was in line in front of us was cancelling his order due to the continued wait. When I asked how much longer until for our order to be ready, I was told another 48 minutes. Then the guy proceeded to explain how there were only 3 people there. And they were doing the best they could. There were 3 or 4 guys in the kitchen cooking. One person taking orders, that needed additional training. And one lady getting buns and “fixins” ready. I’m assuming the person we spoke with was a manager. He assured me my wait time was normal considering the circumstances of only 3 people being there. He was counting himself as the third person.
Anyway, very disappointing and sets the precedent for wanting to return to this location.
It seems additional workers need to be hired. Efficient training for current employees and a management course on professionalism and courtesy is much needed at this location.
Natasha Pharis
So good!
Atmosphere: 5
Food: 5
Service: 5
Diane Autry
Very good food. Parking is expensive in the area.
Atmosphere: 4
Food: 5
Service: 5
Alan Lyons
The best fast food in Texas delivers bold flavors with true Southern charm.
Atmosphere: 4
Food: 5
Service: 4
Eli R
DN burger was good but the disco fries were better
Atmosphere: 1
Food: 4
Service: 1
Lai
Went for fried pickles and received soggy pickles. They are lightly breaded and if I wanted that I could have went to the store and bought a jar of pickles and ate them out the jar. The pickles had no crunch at all. I highly don’t recommend.
Atmosphere: 5
Food: 1
Service: 5
Heather Twitty
We ordered the Western, Freshman, Steak Me Home tonight and BYO. Meat was dry, no flavor at all. Bacon was over cooked. Disco fries tasted like they were topped with cheese whiz. Horrible experience.
Atmosphere: 5
Food: 1
Service: 5
Pauline Ocente
They had one vege burger, it was good and spicy. Although it is a bit messy / crumbly. The staff is super friendly.
Definitely worth repeating visits! Everything from their traditional All American Burger to their more unique creations and all their sides are incredibly delicious! Don't forget to try every flavor pickle they have available because they're all so good. And don't skip out on the shakes either, they are the perfect consistency and the flavors really pop! Every visit the service has been stellar, even through it's counter service. The staff still takes the time to check on guests while they're dining in. And if you're getting a to go order? Every order is checked thoroughly! Check em out!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Beef Burger, Freshman 15
Brian Nix
Love this place, I’ve been coming here for years! The staff is as awesome as the food. Shout out to Von, she always makes my day when I come in for my bacon cheeseburger and double Jack w/coke.
A bunch of masked morons and greasy burgers
We stopped here after going to a museum in the city. We had a large group and everyone loved the burgers. A couple people had milkshakes - both very good. The fries were also excellent. Our group included people that are vegetarian and also gluten free. They said the Tree Hugger burger was very good. The gluten free buns were also very good. The fries are gluten free as well.
We had high hopes to try Twisted Root on our way thru Waco. Unfortunately, that didn’t happen. We walked in the door at 12:56 on December 29th. We asked for a refund after waiting until 2:26. When I approached the counter the man that was in line in front of us was cancelling his order due to the continued wait. When I asked how much longer until for our order to be ready, I was told another 48 minutes. Then the guy proceeded to explain how there were only 3 people there. And they were doing the best they could. There were 3 or 4 guys in the kitchen cooking. One person taking orders, that needed additional training. And one lady getting buns and “fixins” ready. I’m assuming the person we spoke with was a manager. He assured me my wait time was normal considering the circumstances of only 3 people being there. He was counting himself as the third person. Anyway, very disappointing and sets the precedent for wanting to return to this location. It seems additional workers need to be hired. Efficient training for current employees and a management course on professionalism and courtesy is much needed at this location.
So good!
Atmosphere: 5
Food: 5
Service: 5
Very good food. Parking is expensive in the area.
Atmosphere: 4
Food: 5
Service: 5
The best fast food in Texas delivers bold flavors with true Southern charm.
Atmosphere: 4
Food: 5
Service: 4
DN burger was good but the disco fries were better
Atmosphere: 1
Food: 4
Service: 1
Went for fried pickles and received soggy pickles. They are lightly breaded and if I wanted that I could have went to the store and bought a jar of pickles and ate them out the jar. The pickles had no crunch at all. I highly don’t recommend.
Atmosphere: 5
Food: 1
Service: 5
We ordered the Western, Freshman, Steak Me Home tonight and BYO. Meat was dry, no flavor at all. Bacon was over cooked. Disco fries tasted like they were topped with cheese whiz. Horrible experience.
Atmosphere: 5
Food: 1
Service: 5
They had one vege burger, it was good and spicy. Although it is a bit messy / crumbly. The staff is super friendly.
Atmosphere: 4
Food: 4
Service: 5
Restaurantji Recommends
Definitely worth repeating visits! Everything from their traditional All American Burger to their more unique creations and all their sides are incredibly delicious! Don't forget to try every flavor pickle they have available because they're all so good. And don't skip out on the shakes either, they are the perfect consistency and the flavors really pop! Every visit the service has been stellar, even through it's counter service. The staff still takes the time to check on guests while they're dining in. And if you're getting a to go order? Every order is checked thoroughly! Check em out!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Beef Burger, Freshman 15
Love this place, I’ve been coming here for years! The staff is as awesome as the food. Shout out to Von, she always makes my day when I come in for my bacon cheeseburger and double Jack w/coke.
Atmosphere: 5
Food: 5
Service: 5
pretty good overall
Atmosphere: 5
Food: 4
Service: 4
Love from the Wulf Den 🐺
Atmosphere: 5
Food: 5
Service: 5
Great food
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: The Western Burger
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