the cakes we have had from here have actually been pretty good. however....$40 for cinnamon rolls with *no icing* is UNHINGED. they are good but incomplete, and frankly, massively disappointing.
Sarah K
Absolutely love Unrefined! I frequent all the Dallas locations and they always have consistently delicious products! Even my husband who can eat gluten enjoys their baked goods. I highly recommend their normal cupcakes, whoopie cookies, cakes, and breads.
I’m not a huge fan of their vegan cakes because they have a strange after taste. With all that being said, my vegan family did enjoy the cake.
Food: 5
Service: 4
Marisol Gil
Our daughter ordered a gluten free wedding cake to go with her regular wedding cake so that gluten free guests could enjoy some dessert. The staff was wonderful in helping us to determine the size, and the decorator did an amazing job in replicating the design we had chosen. We will definitely return!
Atmosphere: 5
Food: 5
Service: 5
Anna Lee
I've been to this bakery three times and love the cupcakes! I had to taste test it before buying it for my dad in Houston. I bought a dozen cupcakes on Fri to drive down to Houston on Sat. He said it was the BEST gluten free cupcakes he had ever had!! It was moist and not too sweet. I bought vanilla, chocolate, and carrot cake cupcakes. Definitely coming back for more!
Atmosphere: 5
Food: 5
Service: 5
Grace Green
The treats are amazing here especially the trail mix and rusks! Have been going to unrefined since it opened up in lakehighlands and was so happy when one opened up over in richardson! I was served by Anna who had excellent customer service and went out of her way to make us an amazing custom green tea! Between the kind staff and amazing treats I will be back soon!
Atmosphere: 5
Food: 5
Service: 5
Erin Farmer
We stopped by today to get a couple of cupcakes and Alyssa was so helpful! We mentioned needing to get hotdog buns for dinner tonight and she pointed out that they had hotdog buns at the store, so of course we had to get some of those, too. The staff here is always so friendly and helpful.
Atmosphere: 5
Food: 5
Service: 5
Amanda R
Great experience! ✨
Atmosphere: 5
Food: 5
Service: 5
Walter Penny
THEY DON’T CARE!!
Read their negative reviews. They turn every negative review into the reviewer’s fault…never do they take ownership of a problem.
Read for yourself!
We ordered the keto cupcakes. We have been gluten free and low carb for decades. We have had many vegan, gf, df and keto cupcakes over the years. These cupcakes were by far the worst we have had. We ordered the chocolate and vanilla cupcakes. We gave two stars because the non gluten free/keto person liked their cupcake!
Atmosphere: 4
Food: 2
Service: 4
Khaja Mohiuddin
Gluten free, but outrageous prices
Megan Quinn
I have celiac’s disease so I was incredibly excited when I found this place (& it’s only 5 minutes from my house)! I haven’t had a freshly baked dessert in years, so you can only imagine how excited I was walking in here. I ordered lemon, brown velvet, strawberry, & vanilla cupcakes. They were all wonderful! I also ordered a slice of blueberry lemon cake (delicious) & a sprinkled cookie sandwich (also great)! The service was good & friendly even though the guy behind the counter said he had only worked there for 3 days. For those that have complaints about the texture of certain things, I can only assume they’re not on a gluten free diet as this is typical of gluten free items. In my opinion everything was top-notch, highly recommended!
Atmosphere: 5
Food: 5
Service: 5
T. Y.
Tried a slice of the derby pie. It was amazingly good. Tasted as good as the authentic derby pies I eat back home in Kentucky. Also tasted as if there may be alcohol in it or maybe extra vanilla extract ?. Definitely good and I recommend.
the cakes we have had from here have actually been pretty good. however....$40 for cinnamon rolls with *no icing* is UNHINGED. they are good but incomplete, and frankly, massively disappointing.
Absolutely love Unrefined! I frequent all the Dallas locations and they always have consistently delicious products! Even my husband who can eat gluten enjoys their baked goods. I highly recommend their normal cupcakes, whoopie cookies, cakes, and breads.
I’m not a huge fan of their vegan cakes because they have a strange after taste. With all that being said, my vegan family did enjoy the cake.
Food: 5
Service: 4
Our daughter ordered a gluten free wedding cake to go with her regular wedding cake so that gluten free guests could enjoy some dessert. The staff was wonderful in helping us to determine the size, and the decorator did an amazing job in replicating the design we had chosen. We will definitely return!
Atmosphere: 5
Food: 5
Service: 5
I've been to this bakery three times and love the cupcakes! I had to taste test it before buying it for my dad in Houston. I bought a dozen cupcakes on Fri to drive down to Houston on Sat. He said it was the BEST gluten free cupcakes he had ever had!! It was moist and not too sweet. I bought vanilla, chocolate, and carrot cake cupcakes. Definitely coming back for more!
Atmosphere: 5
Food: 5
Service: 5
The treats are amazing here especially the trail mix and rusks! Have been going to unrefined since it opened up in lakehighlands and was so happy when one opened up over in richardson! I was served by Anna who had excellent customer service and went out of her way to make us an amazing custom green tea! Between the kind staff and amazing treats I will be back soon!
Atmosphere: 5
Food: 5
Service: 5
We stopped by today to get a couple of cupcakes and Alyssa was so helpful! We mentioned needing to get hotdog buns for dinner tonight and she pointed out that they had hotdog buns at the store, so of course we had to get some of those, too. The staff here is always so friendly and helpful.
Atmosphere: 5
Food: 5
Service: 5
Great experience! ✨
Atmosphere: 5
Food: 5
Service: 5
THEY DON’T CARE!! Read their negative reviews. They turn every negative review into the reviewer’s fault…never do they take ownership of a problem. Read for yourself!
Best customer service!!!
Atmosphere: 5
Food: 5
Service: 5
Love everything about this bakery!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Great alternative to traditional bakeries!
Food: 5
Service: 5
We ordered the keto cupcakes. We have been gluten free and low carb for decades. We have had many vegan, gf, df and keto cupcakes over the years. These cupcakes were by far the worst we have had. We ordered the chocolate and vanilla cupcakes. We gave two stars because the non gluten free/keto person liked their cupcake!
Atmosphere: 4
Food: 2
Service: 4
Gluten free, but outrageous prices
I have celiac’s disease so I was incredibly excited when I found this place (& it’s only 5 minutes from my house)! I haven’t had a freshly baked dessert in years, so you can only imagine how excited I was walking in here. I ordered lemon, brown velvet, strawberry, & vanilla cupcakes. They were all wonderful! I also ordered a slice of blueberry lemon cake (delicious) & a sprinkled cookie sandwich (also great)! The service was good & friendly even though the guy behind the counter said he had only worked there for 3 days. For those that have complaints about the texture of certain things, I can only assume they’re not on a gluten free diet as this is typical of gluten free items. In my opinion everything was top-notch, highly recommended!
Atmosphere: 5
Food: 5
Service: 5
Tried a slice of the derby pie. It was amazingly good. Tasted as good as the authentic derby pies I eat back home in Kentucky. Also tasted as if there may be alcohol in it or maybe extra vanilla extract ?. Definitely good and I recommend.
Food: 5
Recommended dishes: Derby Pie Slice
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