Wendy's

Name: Wendy's
Address: 11711 E NW Hwy, Dallas, Texas, 75218, US
Telephone: (214) 295-9389
Price range: $
Rating: 3.2

$ • Fast Food, Burgers

Hours:
11711 E NW Hwy, Dallas
(214) 295-9389

Menu Order Online

About Wendy's

Wendy's offers a casual dining experience with a mix of positive and negative aspects. Customers often praise the friendly service from employees, including helpful staff and a positive attitude from those working there. One young employee, still in high school, was especially friendly, making suggestions and answering questions with a welcoming demeanor. The dining room is generally clean, and the condiments and paper supplies are fully stocked, creating a tidy environment for guests. Parking is well-maintained and easily accessible.

However, there are some issues reported by customers. Some have experienced incorrect orders, rude staff, and poor customer service. The quality of food can vary; for example, the French fries are sometimes slightly overcooked and warm from sitting under a heat lamp, making them less appealing. The menu display can be difficult to see because it is covered around the edges. Additionally, there have been complaints about the Baconator Fries being overly salty. Despite these issues, the restaurant features a kid-friendly menu with fun options like the SpongeBob meal with stickers, and it is wheelchair accessible with designated tables. Overall, the experience depends on the visit, but many find the burger and Frosty to be good.