Wendy's

8787 S Lancaster Rd, Dallas
(972) 362-0305

Recent Reviews

terrell welch

Closed at 10:30 pm on monday 04-08-2024 . Ordered a mobile order and couldn’t pick up due to closing an hour and half before posted time. Team members wouldn’t retrieve order

Diesel Diva

Went in after driving all day. Had to wait 10 minutes with no one in line because of the blonde head lady & tall Hispanic guy was too busy talking. The other guy was busy in back. The guy & girl laughing but there area is so dirty. No one has on gloves but the cook. The fry guy playing and fixing fries with no gloves. The girl in drive thru with no gloves playing & handling food. Now days customer service doesn’t exist! And the all looked like the needed showers & hair washed ??‍♀️ this place needs somebody’s over 40 mommy as the manger. She would have that place clean!! The pilot area of store & staff was clean, polite & good customer service. Will visit the pilot again but will eat before I have to park.

Atmosphere: 1

Food: 3

Service: 1

Kreshunda Maddox

Got double bacon cheeseburger & baconator fries which was dry just shredded cheese & full bacon strips they didn’t even try, ask for my recipe & was told it wasn’t printed out at the moment after I spent $14 on a

Atmosphere: 1

Food: 1

Service: 5

Chuck Finley

Store closed 30 mins early.

Service: 1

Ryan Freeman

Would not order if u want door

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Breakfast Baconator, Jr Bacon Cheeseburger

Kenny Peacock

8pm on a Wednesday rude lady inside said were closed drive thru only. This is a truck stop location need to do better alot of hungry truckers that aren't able to use drive

Service: 1

Daucie Lee

I came in the morning shift listen the Latino lady Manager dropped the coffee top in a lady's cup then grabbed it out with her hair fingers I actually have it on Video if anyone ever wanna challenge me too what I am saying......The part that got me mad was when asking her was she gonna still pass that through the drive through window she got an attitude how trifling and trashy of a manager and this is the type of things these managers are doing then how are you gone get an attitude and your causing a health risk.. talk about low class service and being treated like a dog I would stay away from this WENDYS

Atmosphere: 1

Food: 4

Service: 1

Artem Lebedev

BOTTOM

tanya salinas

Always bad here no matter whT time u go ... the additude is the worse...don't know how this place still

Atmosphere: 2

Food: 2

Service: 3

Erinn Mugford

So far they have done alright getting orders right.

Atmosphere: 4

Food: 3

Service: 4

Bo Jangles

WARNING DO NOT COME HERE AFTER LOBBY CLOSE !!!!REAL TALK!!!! YOU WILL NOT GET YOUR FOOD THROUGH DRIVE THRU FRESH AND YOU BETTER GET GAS BEFORE YOU SIT THERE 20-45 MINUTES FOR A SALAD!!! THEY HAVE EMPLOYEES PLAYING AND FOOLING AROUND WHILE YOUR ORDER IS BEING TAKEN! DO NOT GO THERE! CORPORATE WILL HERE ABOUT THIS!! SOME EMPLOYEES NEED TO BE FIRED. AVERAGE AGE IS THERE ON NIGHT SHIFT IS 17-21 AND BEST BELIEVE YOUR FOOD WILL TASTE CHILDLESS! SHOULD OF ATE A BOWL OF YOU KNOW WHAT CEREAL!

Atmosphere: 1

Food: 1

Service: 1

Devennai Wilson

I want a full refund this is ridiculous my co workers burger wasn’t even done the fries were cold and undercooked. I didn’t even receive my 3rd drink. Full refund needed. I will be calling corporate.

Food: 1

Service: 1

G M

The kid on the Register , i guess he doesn't speak. This is so unprofessional . This place needs a new Management A.S.A.

Atmosphere: 3

Food: 1

Service: 1

Brenda

Total hood Wendy's. Out of all salads but Caesar so I got that and ordered a baked potato with sour cream and chives and a chili. Thank goodness I ordered the salad and chili because the potato was so brown that I thought it was burnt. I was able to mash it so it wasn't burnt but very, very old. I couldn't believe they served me that. So that money was wasted. No customer service at all.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Chili

Sweet Love

So hard to find employees who welcome and greet customers and listen to their order now a days . I ordered food without a specific item on it, and yet it was on it . Also, the food was so tasteless I felt eating hot rubber . Nariah was rude . Me and another 4 customer walked up to the counter with a smile and said hi to her . She didn'tGreet single one of them ????? work ethic is gone behind the moon

Atmosphere: 3

Food: 2

Service: 1

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