Wendy's
2507 Royal Ln, Dallas
(972) 241-9224
Recent Reviews
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Thank you young man! I appreciate you taking my order… I was hungry as heck. And you probably seen that I was but thanks to you I go t everything I wanted. Now thanks to you and the whole team! I can sleep not only satisfied but happy. Again thank you for taking my order!
Good and well done ice coffee
This location sucks!! Today is the 2nd time I have gotten food and they screwed it up, I'm so done! I had ordered a breakfast sandwich one morning and got all the way to work and there was no bacon only bread and egg, ok accidental fluke. I thought no way they would screw up something else simple again. Now today my biggie bag with Chicken BLT is only bread, a piece of hard lettuce and chicken!! Where the heck is my tomato, cheese and bacon!?! 🤷🏾♀️🤦🏾♀️🤬 It's already the size of a slider, so at least it could have been made correctly. Idk if ya'll people are not trained properly or they are just on auto pilot so they don't pay attention to what they are doing.
Everything was good.
Got a bad cook a couple of times, but everyone else seems to be on point.
I WENT IN FOR LUNCH AND ANOTHER CUSTOMER WHO WALKED IN BEHIND ME JUMP THE LINE AND STARTED ORDERING HIS FOOD...THE CASHIER SAW THAT I WAS IN LINE FIRST, BUT PROCEEDED TO TAKE HIS ORDER...AFTER TAKING HIS ORDER SHE WALKED AWAY FROM THE COUNTER AND STARTED PREPARING HIS FOOD...I ASKED HER DID SHE SEE ME STANDING THERE, BUT SHE IGNORED ME UNTIL ANOTHER EMPLOYEE TOLD HER THAT I WAS TALKING TO HER...SHE CONTINUED TO DO WHAT SHE WAS DOING AND WHEN SHE SAW THAT I WAS LOOKING AT HER, SHE TOLD ME THAT SHE WOULD BE WITH ME IN A MOMENT, BUT THERE WERE SEVERAL OTHER EMPLOYEES IN THE KITCHEN AREA AND DRIVE THRU...THIS IS NOT THE FIRST TIME THAT I HAVE HAD THIS ISSUES AT THIS LOCATION..I AM CONVINCED THAT THE WHOLE SCENARIO WAS RACIALLY BIASED AND THAT AFRICAN AMERICAN PEOPLE ARE TREATED DIFFERENTLY WHEN THEY COME HERE...THE ENTIRE STAFF IS HISPANIC AND THE CUSTOMER THAT JUMPED THE LINE WAS AS WELL...AGAIN THIS IS NOT AN ISOLATED INCIDENT AND I HAVE EXPERIENCED THIS ON A COUPLE OF OTHER OCCASIONS AT THIS LOCATION...AND I DO NOT GO TO WENDYS THAT OFTEN, BUT I WILL NOT BE GOING BACK TO THIS LOCATION...I WALKED AWAY AND WENT TO THE MCDONALDS ACROSS THE STREET...WHEN SHE SAW ME TAKING A PICTURE OF A RECIEPT ON THE COUNTER, SHE IMMEDIATELY STOPPED WHAT SHE WAS DOING AND CAME OVER...I TOLD HER THAT IT WAS OK, AND THAT I WOULD BE CONTACTING THE OWNER...SHE THEN PROCEEDED TO ASK ME HOW COULD SHE HELP ME....I LAUGHED AND LEFT...HER ACTIONS WERE INTENTIONAL AND DELIBERATE...THERE WAS NO REASON FOR HER TO EVER LEAVE THE COUNTER BEFORE TAKING MY ORDER...AGAIN THERE WERE SEVERAL OTHER EMPLOYEES PREPARING ORDERS...OH, I FORGOT TO MENTION THAT LAST WEEK I WENT THERE THROUGH THE DRIVE THRU AND ORDERED A SMALL CHILI AND NUGGETS...WHEN I STARTED EATING THE CHILI, I NOTICED THAT THERE WERE PIECES OF HAMBURGER MEAT IN IT...I THOUGHT THAT WAS PRETTY COOL, UNTIL I REALIZED THAT THERE WAS CHEESE ON THE MEAT...I IMMEDIATELY GOT NAUSEATED...THIS WAS FROM AN OLD BURGER, I AM ASSUMING...NOT SURE WHAT HAPPENED HERE, BUT I HAVE NEVER HAD CHUNKS OF MEAT THAT SIZE IN MY WENDYS CHILI...WHOS' IDEA WAS THIS AND WHAT HAPPENED TO THE BURGER THAT THE MEAT CAME FROM???? I EVEN TOOK PICTURES THAT DAY OF THE MEAT WITH THE CHEESE...I WILL UPLOAD THE PHOTO AS EVIDENCE....
Atmosphere: 4
Food: 2
Service: 1
Me and a friend stopped there yesterday at 2pm. Drinks where flat and tasted old. Literally made us gag.
Food had mold and maggots on it.
Never again..
When we returned it they looked at us like we was stupid.
Food: 1
The food was great, but all the straws were defective.
Atmosphere: 5
Food: 5
Service: 3
The food was great, but all the straws were defective.
Atmosphere: 5
Food: 5
Service: 3
The food is generally good and all I order is the burgers but they can't seem to get the orders right. Asked for ketchup only, no mayo; what I get is Mayo only, No ketchup, disgusting. I always use online ordering for pickup, my request was correct on the receipt but they still got it wrong. Disappointed, again, this is not the first time order was messed up but it is the last because I will not use that store again. I can take my money elsewhere.
Atmosphere: 3
Food: 1
Service: 3
Restaurantji Recommends
I think they missed mixed the spicy potatoes breakfast potatoes with the French toast cuz it didn't taste like sweet french toast. It tasted like spicy french toast
People don’t come to this place .. the workers are always with an attitude and they made me wait for more than 10 min for my order and I was the only customer. I went today again to give them another chance but no they were the same rude . Last time going to this location
I think they missed mixed the spicy potatoes breakfast potatoes with the French toast cuz it didn't taste like sweet french toast. It tasted like spicy french toast
The old people at the drive thru need to be replaced. They get the orders wrong all the time. They ask things ive already mentioned about my order repeatedly. Today they gave me the complete wrong order and missed things i asked for. Fast food service isnt difficult and yet they cant even do that. Update: today i asked for a NATURAL lemonade and was given MANGO PINEAPPLE. HOW?! I get it fast food is the best job yall can get but yall cant even get that right
Service: 1
Great place!!My go to: The Big Lou-??Damn Lucky (can still taste chicken)-Slaw on the side-Add cheese (it's a sauce ?)Side: Seasond FriesExtra: Mac and Cheese (shells)
Atmosphere: 5
Food: 5
Service: 5
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