Whataburger

11740 Plano Rd, Dallas
(214) 342-8552

Recent Reviews

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Admin Gideon

It's Whataburger, do I need to say more? Clean and well run. Food was what you'd expect from Whataburger. I was surprised that the prices seem to be a little lower than McDonald's. And at Whataburger you have so many more choices and they'll make it just about any way you like it.

Atmosphere: 4

Food: 4

Service: 4

Hael Thornton

Was hot and fresh, very pleased

Atmosphere: 5

Food: 5

Service: 5

Nichole R

Don’t use delivery app for this location. I’ve ordered twice and they don’t seal my food so any driver can tamper with it

V Mosley

Chris and Oscar hit on the nail. Food is terrible fries was very very dry taste like cardboard. Wish we would have had time to turn back around to say something. Burger was put together sloppy. Fast food is not the same anymore told my husband not to waste his time. Plus for all the money they charge it should not be this unprofessional. Sad.

Atmosphere: 2

Food: 1

Service: 2

Carr Lee

For me fast service and great hospitality.

Atmosphere: 5

Food: 5

Service: 5

Nicholas Zotos

I go to this specific Whataburger EVERY morning at 5am for my coffee. The part I love the most is that they make it fresh every time so it's always good. This morning however Alan who was obviously shorthanded this morning was working drive thru aswell as the hot line and front register. He apologized and said he didn't have any coffee stocked up front due to the truck had just come and it might be some time before it would be ready. I was frustrated. But Alan apologized, took over the situation, stopped what he was do and went back and stocked the coffee upfront, made the coffee apologized for the wait and he basically went above and beyond and made my day. Alan I thank you for your customer service. And this is why I go to Whataburger every morning. Even if it's just for a $3 dollar coffee but I don't miss a day because of the hospitality that Whataburger gives. Merry Christmas Alan!!

Atmosphere: 5

Food: 5

Service: 5

Richard Wilroy

Every time I have been to this location, nothing but a horrible experience. Stale food, slow staff who always seem to be busy on their phones and talking to each other. Wrong serving size on fries. Long wait times even when noone is in the restaurant. Always takes me about 30 minutes from walk in to leaving with my order. This location will not get any more business from me! Everything and everyone has always been a horrible experience here.

Atmosphere: 1

Food: 1

Service: 1

Caroline Simpson

This is one of the Whataburger that gets the order correct the first time. Thanks

Atmosphere: 5

Food: 5

Service: 4

Mads Brum

We went through drive through. Got a patty melt and the cook in the back didn't put not even a single onion. But the sweet manager had us come back and she had them remake it all. Lady in the back had the worst attitude. But the manager, SHE IS DOING IT ALL AND DESERVES ALL THE CREDIT? the workers in the back are just playing and doing whatever. I hope that manager gets a good and better position because she deserves it! Thank you so much today.

Winnie Clark

There were not any utensils in my bag for my whatawings and the tea wasn’t even sweet like I ordered and when I asked for a fork the young lady seemed bothered by me asking for one. Other than than it was ok. I do want to say that she was nice at first. It did take a little bit for them to even ask if I needed to order anything, since no one was really paying attention to the front counter. It was not even busy when I came.

Atmosphere: 2

Food: 2

Service: 2

Janmil Garcia

This Whataburger has excellent management, timing and a lovely family atmosphere

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: French Fries, Whataburger

KooMoo

Ordered a meal, driver spilled the drink. Reordered the meal and drove there, drink has no syrup. Its not hard to tell whether a drink has no syrup or not.

Atmosphere: 3

Food: 1

Service: 2

Oscar Else

Sharing the same thoughts as Chris Jordan mentioned. Food wasn’t the same Whataburger quality, took about 15 minutes (10 minutes of which I was the only dine in customer in the whole restaurant waiting) for my order to be ready. Mind you, I had to get up and ask about my order which was sitting there waiting on the kitchen counter but without fries. I asked an employee about my order and he said there was not any fries on it yet (just to be clear all I ordered was a #1 whataburger meal) and I waited another minute or two for the fries and then I finally get the food… It didn’t even taste all that good…Never going to this place again.

Atmosphere: 1

Food: 2

Service: 1

Douglas Grubbs

Good location, popular. Usually has a line at the drive-thru.

Atmosphere: 4

Food: 4

Service: 4

Cassy

My favorite burger place

Atmosphere: 5

Food: 5

Service: 5

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