It's a very hostile coffee shop. The service is terrible. Insecure kids working there. Also the drinks are watered down. I had to throw away my matcha latte. Never again. This applies to all the branches by the way.
Atmosphere: 1
Food: 1
Service: 1
Keyaira
Fat girl with curly hair who works behind counter around noon always has an attitude. Came into to pick up my DoorDash order on Tuesday & this is the 2nd time she spoke with an attitude as if she dislikes black women. Noticed the way she treated poc as they entered & there was a difference. Seems this place prefers a certain demographic. There are better cafes up the street.
Atmosphere: 1
Food: 1
Service: 1
Naji Obeid
Princess is doing a good jobCozy and excellent
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cold War
Shauniesa Sisk
The White Rhino Coffee House offers a delightful blend of cozy ambiance and delicious brews. Nestled in a charming corner, it's a perfect spot to unwind or catch up with friends. The aroma of freshly brewed coffee fills the air, inviting patrons to savor every sip. With friendly staff and a relaxed atmosphere, it's easy to see why this coffee house is a local favorite.
Atmosphere: 5
Food: 5
Service: 5
Lupe Perez
White Rhino should remember that there are at least five other coffee shops in the area and begin giving their employees customer service classes. We walked in and stood at the counter waiting for someone to help us or maybe even acknowledge us but nothing happened. The guy was making people’s drinks and couldn’t take a second to acknowledge us at the counter. When he finally finished with the drinks he was making and headed over to us he barely acknowledged us and asked us what we wanted and when he began to make our drinks he stopped making our drinks to go over and take an order from someone of his skin color (why didn’t he do that for us? Or even try to at least say something like thanks for coming I will be right with you). I hate to make this about race but that’s all that comes to mind other than he has no customer service knowledge and doesn’t care how he treats his customers. I for one will not return to that place nor do I plan on visiting them at any other location. I’m giving the service zero stars.
Atmosphere: 2
Food: 2
Erika Lopez
Such a charming coffee spot in a highly developing area of Dallas. Service is great, space is chic and the atmosphere is chill. The "whole latte love" made with lavender and honey is so smooth and refreshing *I got it iced* and the banana bread is moist and dense. Get pup cups for your fur-babies!
Atmosphere: 5
Food: 5
Service: 5
Tabitha Martinez
Literally just walked in looking for a matcha drink. Mason was very helpful. I definitely will be back to try more. The atmosphere was amazing.
Atmosphere: 5
Food: 5
Service: 5
Jessica A.
They send you the wrong thing with no notification and it will look like it got ran over by a white rhino. Eat somewhere else. Absolute garbage.
Micha Darby
The baristas here are so nice! I just realized this coffee shop was across the street from my apartment. Stopped in and tried the toasted coconut latte and have been thinking about it ever since…so good!!! Went back today and the barista remembered me even though I had only been once before! :)Parking: parking garage under the apartment complex
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Toasted Coconut
Michelina Darby
The baristas here are so nice! I just realized this coffee shop was across the street from my apartment. Stopped in and tried the toasted coconut latte and have been thinking about it ever since…so good!!! Went back today and the barista remembered me even though I had only been once before! :)Parking: parking garage under the apartment complex
It's not bad. However, Americano is water, and cafe latte is Americano with a drop of milk.
Atmosphere: 3
Food: 1
Service: 3
Lauren Kalstad
My first time in and Johnny really made it a great experience. Not only did he have wonderful recommendations, but he was so friendly throughout our entire interaction. (I also watched him treat every customer this way.) The coffee and pastry he suggested were both top notch, and the industry needs more people like Johnny.
Atmosphere: 5
Food: 5
Service: 5
Jazhiel Alvarado
White rhino coffee is no different than Starbucks. Counter between you and the barista is massive. The distance really makes it feel corporate. There are a lot more coffee shops now that have better coffee and atmosphere.
Atmosphere: 4
Food: 3
Service: 3
J. Brown
I love White Rhino Downtown and Uptown, Bishop Arts has the same great food (get the maple glazed chicken biscuit!) and drinks but the service is lacking. It always takes 10-30 minutes just for a drink, longer if you want food, so it's not feasible to stop in on the way to work or anywhere just to grab a drink. You need to plan to post up there and work remote. That and some of the staff do not want seem to want to be there at all.
Atmosphere: 5
Food: 5
Service: 2
Recommended dishes: Cold War
Lauren Martina
Love this coffee shop! Their food and drinks are great. It’s a nice place to work or catch up with a friend. Definitely join their rewards program!
It's a very hostile coffee shop. The service is terrible. Insecure kids working there. Also the drinks are watered down. I had to throw away my matcha latte. Never again. This applies to all the branches by the way.
Atmosphere: 1
Food: 1
Service: 1
Fat girl with curly hair who works behind counter around noon always has an attitude. Came into to pick up my DoorDash order on Tuesday & this is the 2nd time she spoke with an attitude as if she dislikes black women. Noticed the way she treated poc as they entered & there was a difference. Seems this place prefers a certain demographic. There are better cafes up the street.
Atmosphere: 1
Food: 1
Service: 1
Princess is doing a good jobCozy and excellent
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cold War
The White Rhino Coffee House offers a delightful blend of cozy ambiance and delicious brews. Nestled in a charming corner, it's a perfect spot to unwind or catch up with friends. The aroma of freshly brewed coffee fills the air, inviting patrons to savor every sip. With friendly staff and a relaxed atmosphere, it's easy to see why this coffee house is a local favorite.
Atmosphere: 5
Food: 5
Service: 5
White Rhino should remember that there are at least five other coffee shops in the area and begin giving their employees customer service classes. We walked in and stood at the counter waiting for someone to help us or maybe even acknowledge us but nothing happened. The guy was making people’s drinks and couldn’t take a second to acknowledge us at the counter. When he finally finished with the drinks he was making and headed over to us he barely acknowledged us and asked us what we wanted and when he began to make our drinks he stopped making our drinks to go over and take an order from someone of his skin color (why didn’t he do that for us? Or even try to at least say something like thanks for coming I will be right with you). I hate to make this about race but that’s all that comes to mind other than he has no customer service knowledge and doesn’t care how he treats his customers. I for one will not return to that place nor do I plan on visiting them at any other location. I’m giving the service zero stars.
Atmosphere: 2
Food: 2
Such a charming coffee spot in a highly developing area of Dallas. Service is great, space is chic and the atmosphere is chill. The "whole latte love" made with lavender and honey is so smooth and refreshing *I got it iced* and the banana bread is moist and dense. Get pup cups for your fur-babies!
Atmosphere: 5
Food: 5
Service: 5
Literally just walked in looking for a matcha drink. Mason was very helpful. I definitely will be back to try more. The atmosphere was amazing.
Atmosphere: 5
Food: 5
Service: 5
They send you the wrong thing with no notification and it will look like it got ran over by a white rhino. Eat somewhere else. Absolute garbage.
The baristas here are so nice! I just realized this coffee shop was across the street from my apartment. Stopped in and tried the toasted coconut latte and have been thinking about it ever since…so good!!! Went back today and the barista remembered me even though I had only been once before! :)Parking: parking garage under the apartment complex
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Toasted Coconut
The baristas here are so nice! I just realized this coffee shop was across the street from my apartment. Stopped in and tried the toasted coconut latte and have been thinking about it ever since…so good!!! Went back today and the barista remembered me even though I had only been once before! :)Parking: parking garage under the apartment complex
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Toasted Coconut
Restaurantji Recommends
It's not bad. However, Americano is water, and cafe latte is Americano with a drop of milk.
Atmosphere: 3
Food: 1
Service: 3
My first time in and Johnny really made it a great experience. Not only did he have wonderful recommendations, but he was so friendly throughout our entire interaction. (I also watched him treat every customer this way.) The coffee and pastry he suggested were both top notch, and the industry needs more people like Johnny.
Atmosphere: 5
Food: 5
Service: 5
White rhino coffee is no different than Starbucks. Counter between you and the barista is massive. The distance really makes it feel corporate. There are a lot more coffee shops now that have better coffee and atmosphere.
Atmosphere: 4
Food: 3
Service: 3
I love White Rhino Downtown and Uptown, Bishop Arts has the same great food (get the maple glazed chicken biscuit!) and drinks but the service is lacking. It always takes 10-30 minutes just for a drink, longer if you want food, so it's not feasible to stop in on the way to work or anywhere just to grab a drink. You need to plan to post up there and work remote. That and some of the staff do not want seem to want to be there at all.
Atmosphere: 5
Food: 5
Service: 2
Recommended dishes: Cold War
Love this coffee shop! Their food and drinks are great. It’s a nice place to work or catch up with a friend. Definitely join their rewards program!
Atmosphere: 5
Food: 5
Service: 5