I just went in to order my food and it was quite the wait time, This is Jan 11th 2026. And The guy at the register was very rude, He brought my drink out 10 mins before my food came out. Once my food came out I asked him to remake my drink because the ice might've diluted the Coke. He tells me he can't do it because it's nothing wrong with it. Eventually he remade it after arguing for 5 mins. Don't know his name but I'm sure he's the main one at the register, short Hispanic guy. Not the hefty guy. Please do something about the way he treat his customers for I am concerned for others
Atmosphere: 1
Food: 5
Service: 1
Ashlyn Stoudemire
I asked for extra well done wings, and fries every single time. I literally picked up my order today and the wings and fries have no crisp and the sauce does not taste like Korean classic. The last few times I have picked up my order the wings and fries have no crisp and I have to put them in the air fryer. Now the sauce is also not the same. This is the worst order this far
Atmosphere: 1
Food: 1
Service: 1
sumy yagmur
staff members are rude
LaLa
They messed up the order but they made it right. I appreciate that.
Jonathan Rodriguez
The best Wing Stop employee ever has to be Melvin himself! Always the nicest guy and super attentive at the register. Which is why we’ve been coming back multiple times!
Atmosphere: 5
Food: 5
Service: 5
Jeimy Marín
Terrible service. The cashier was extremely rude and arrogant on Saturday, November 22 at 6:15 p.m. They also did not include my fries, and when I asked about them, the cashier responded in a very disrespectful manner. This kind of service is unacceptable, and the managers should really be concerned about their customer service, because this experience was very disappointing.
Atmosphere: 1
Food: 1
Service: 1
Trevor Lam
The only wingstop with a non-customer facing fountain machine.
Nicole Wilson
I placed an online order with Wingstop and when I arrived, the associate, Melvin, gave me a hard time, claiming the store wasn’t accepting online orders. I explained that I had already paid, and he eventually put the order into the system—but his attitude throughout the interaction was unnecessary and unprofessional.
Because of the confusion, my order wasn’t ready when I arrived, and I had to wait about 15 minutes for my food. When I politely asked if he could upsize my drink for the inconvenience, he refused and would not even provide his name when I asked. I had to ask for a receipt multiple times before he reluctantly gave it to me, mentioning that the manager had just arrived and I could speak with her if needed.
As a customer, I expect mistakes to be acknowledged, not met with rudeness or attitude. Unfortunately, this experience was frustrating and disappointing. If I could give zero stars because of one associate’s behavior, I would.
Atmosphere: 1
Food: 3
Service: 1
Casey Flores
Melvin and his crew are amazing, late night dine in, pick up they do it all. Speedy and exceptional customer service.
Atmosphere: 5
Food: 5
Service: 5
M
Excellent service received from Melvin. Will return!
Dined in tonight. TLDR version: Took 21 minutes to get a basic meal. Clerk working the front was rude and dismissive. Short Hispanic male with facial hair. He chuckled to himself when I asked about my food order at the 18 minute mark. Finally came out after 21 minutes. This isn't fine dining. These places no longer care about those dining inside. They're only concerned with Door Dash and Uber Eats customers. I won't be back. Food is fine. Customer service here is awful.. The name on my ticket is Melvin. I'm going to assume this is the clerk's name. 7/15/25 at 858pm. Rude person. Very rude. Totally ruined my first time dining here.
Atmosphere: 3
Food: 3
Service: 1
Yoshi
Yesterday morning I came here to get some fries and a chicken sandwich and Joseph provided great customer service and the food came out amazing
Atmosphere: 5
Food: 5
Service: 5
Kayce m
Ordered at 9:53pm ,May 17, and felt absolutely sick in the morning and threw it up! ABSOLUTELY GROSS!
Frances Boykin
I received an online coupon in my Yahoo email account for 5 FREE wings, but could not get it to work. The gentlemen at the register was kind enough to navigate it for me, and I got my free wings. He really seemed to know what he was doing and was not giving me 20 questions or trying to make it difficult. He took it upon himself to ring it up properly, and I was very impressed with his professional attitude and his customer service skills.
I wish I could remember his name because I would strongly recommend his manager allow him to train, they're new associates. Great job finding this needle in a hay stack.
I just went in to order my food and it was quite the wait time, This is Jan 11th 2026. And The guy at the register was very rude, He brought my drink out 10 mins before my food came out. Once my food came out I asked him to remake my drink because the ice might've diluted the Coke. He tells me he can't do it because it's nothing wrong with it. Eventually he remade it after arguing for 5 mins. Don't know his name but I'm sure he's the main one at the register, short Hispanic guy. Not the hefty guy. Please do something about the way he treat his customers for I am concerned for others
Atmosphere: 1
Food: 5
Service: 1
I asked for extra well done wings, and fries every single time. I literally picked up my order today and the wings and fries have no crisp and the sauce does not taste like Korean classic. The last few times I have picked up my order the wings and fries have no crisp and I have to put them in the air fryer. Now the sauce is also not the same. This is the worst order this far
Atmosphere: 1
Food: 1
Service: 1
staff members are rude
They messed up the order but they made it right. I appreciate that.
The best Wing Stop employee ever has to be Melvin himself! Always the nicest guy and super attentive at the register. Which is why we’ve been coming back multiple times!
Atmosphere: 5
Food: 5
Service: 5
Terrible service.
The cashier was extremely rude and arrogant on Saturday, November 22 at 6:15 p.m. They also did not include my fries, and when I asked about them, the cashier responded in a very disrespectful manner.
This kind of service is unacceptable, and the managers should really be concerned about their customer service, because this experience was very disappointing.
Atmosphere: 1
Food: 1
Service: 1
The only wingstop with a non-customer facing fountain machine.
I placed an online order with Wingstop and when I arrived, the associate, Melvin, gave me a hard time, claiming the store wasn’t accepting online orders. I explained that I had already paid, and he eventually put the order into the system—but his attitude throughout the interaction was unnecessary and unprofessional.
Because of the confusion, my order wasn’t ready when I arrived, and I had to wait about 15 minutes for my food. When I politely asked if he could upsize my drink for the inconvenience, he refused and would not even provide his name when I asked. I had to ask for a receipt multiple times before he reluctantly gave it to me, mentioning that the manager had just arrived and I could speak with her if needed.
As a customer, I expect mistakes to be acknowledged, not met with rudeness or attitude. Unfortunately, this experience was frustrating and disappointing. If I could give zero stars because of one associate’s behavior, I would.
Atmosphere: 1
Food: 3
Service: 1
Melvin and his crew are amazing, late night dine in, pick up they do it all. Speedy and exceptional customer service.
Atmosphere: 5
Food: 5
Service: 5
Excellent service received from Melvin. Will return!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Atomic taste like trash and ghost pepper.
Atmosphere: 1
Food: 1
Service: 1
Dined in tonight. TLDR version: Took 21 minutes to get a basic meal. Clerk working the front was rude and dismissive. Short Hispanic male
with facial hair.
He chuckled to himself when I asked about my food order at the 18 minute mark. Finally came out after 21 minutes. This isn't fine dining. These places no longer care about those dining inside. They're only concerned with Door Dash and Uber Eats customers. I won't be back. Food is fine. Customer service here is awful.. The name on my ticket is Melvin. I'm going to assume this is the clerk's name. 7/15/25 at 858pm. Rude person. Very rude.
Totally ruined my first time dining here.
Atmosphere: 3
Food: 3
Service: 1
Yesterday morning I came here to get some fries and a chicken sandwich and Joseph provided great customer service and the food came out amazing
Atmosphere: 5
Food: 5
Service: 5
Ordered at 9:53pm ,May 17, and felt absolutely sick in the morning and threw it up! ABSOLUTELY GROSS!
I received an online coupon in my Yahoo email account for 5 FREE wings, but could not get it to work. The gentlemen at the register was kind enough to navigate it for me, and I got my free wings. He really seemed to know what he was doing and was not giving me 20 questions or trying to make it difficult. He took it upon himself to ring it up properly, and I was very impressed with his professional attitude and his customer service skills.
I wish I could remember his name because I would strongly recommend his manager allow him to train, they're new associates. Great job finding this needle in a hay stack.
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