My husband and I visited this location 45 min before they closed. I ordered a salad bowl and was asked “what else” after every item. I said I wanted a little bit of queso and he drenched my whole bowl. All of the containers were empty or almost empty with the exception of the corn. When he finished making the bowl he threw the bowl down to the cashier. My husband asked for a small amount of beans and he put a full scoop and then some. The couple that came into the restaurant after us left without ordering anything. We will not be visiting this location in the future. I didn’t notice but my husband said he had a earbud in his ear the whole time.
Atmosphere: 2
Food: 1
Service: 1
Veronica Vallejo Perez
This was my second time visiting this location, and unfortunately it confirmed my first experience. The first time, I received very poor service from a rude young lady. After a few months, I decided to give it another chance since it’s closer to home and I didn’t feel like making a longer drive. The restaurant was completely empty, which should have been a sign. The food quality was very disappointing—the meat and beans were dry and looked like they had been sitting out for a while. The chicken was burnt and cold. On top of that, the fountain drink was out, and the trash cans were filled to the top.Overall, this location lacks both good service and food quality. I will not be returning and would rather drive the extra mile for better service and better quality food.
Atmosphere: 1
Food: 1
Service: 1
Karisma Sermeno
Food was bad. Poorly made
Atmosphere: 1
Food: 1
Service: 1
Deysi Maravilla
I placed a mobile order and my food was clearly burnt. When I brought it back the chef said it’s because of how dirty the grill is… I requested that he clean the grill and remake my food, the employee instantly started being rude to me, another employee even told him to just remake it for me. He yelled ““I’m not remaking her anything! You can do it!”” and left to the back. I didn’t get a refund or go it remade. I was very disappointed and don’t recommend this location!
Atmosphere: 1
Food: 1
Service: 1
Butterfly Tx
Be careful..look through your food.. 1. Found something in my queso that I couldn’t identify. 2. Found a huge patch of avocado skin in my guacamole. 3. Found a bunch of salt stuck on half of my tortilla chips. I didn’t want to make the employees feel ashamed, they do their best, so I’ll just leave this comment here as a caution to you all.
Dennis Clark
This location is always out of something or more. The ice machine/soda machine might work sometimes. Skip it and go to another place. Just left had no ice, no lettuce, no grilled vegetables.
Atmosphere: 2
Food: 2
Service: 1
Lauren Fox
This is sad to me… because I LOVE CHIPOTLE!!! I ordered a bowl to go and I was so excited to try the new carne asada… the beef was overcooked and dried out so much so that I wasn’t able to chew it and I had to pick it out. The staff was super friendly so that’s a plus.
Food: 2
Service: 3
Josh Flores
There is clear leadership problem at this Chipotle. It has never not been terrible. DO NOT go here, go to another one.
Atmosphere: 1
Food: 1
Service: 1
Jay bee (JayHefner)
Don’t waste your time coming here. They don’t even give you a full scoop of protein. Then when you say something they ask if you want extra. And give you two half scoops and charge you for two. Then when they go to get the vegetables they give you a huge scoop. I literally had 12 small pieces of chicken in my bowl. 10 out of 10 would not recommend.
Atmosphere: 1
Food: 2
Service: 1
Jamal Ali
They be skimming on the proteins. Enjoy your rice burrito’s.
The new people they have working here always messing my stuff up. Food is good but it was better in the past.
Atmosphere: 1
Food: 3
Service: 1
Dora Frie
Went there to pick up online order. I should of known food was going to be disgusting. The workstation for pickup was filthy with food all over the place and diety tables. Meat was old, burnt and dry looking.
Atmosphere: 1
Food: 1
Service: 3
Alyssa Wells
This location is absolutely horrible it is ran by highschool kids. Waited for my online order 35 minutes after it said it was ready. Everyone was standing around. They were out of chicken queso and rice. I won’t be back.
Atmosphere: 1
Food: 1
Service: 1
Harry Vazquez
Trash over flowing all the way to the top whole line of people waiting while they took for ever to make our orders no napkins forks or cup lids by far the worst chipotle I’ve been to
Victoria Who
Waited in my car for 10 minutes for my order to be prepared, I get a notification saying my order is ready on the shelves, I walk in and 5 people are standing there doing nothing, and when I approach the counter and tell them my name, they proceed to look at each other not knowing what’s going on. Turns out my food was not even ready or started. Can we be a little more competent? Thanks.
My husband and I visited this location 45 min before they closed. I ordered a salad bowl and was asked “what else” after every item. I said I wanted a little bit of queso and he drenched my whole bowl. All of the containers were empty or almost empty with the exception of the corn. When he finished making the bowl he threw the bowl down to the cashier. My husband asked for a small amount of beans and he put a full scoop and then some.
The couple that came into the restaurant after us left without ordering anything.
We will not be visiting this location in the future.
I didn’t notice but my husband said he had a earbud in his ear the whole time.
Atmosphere: 2
Food: 1
Service: 1
This was my second time visiting this location, and unfortunately it confirmed my first experience. The first time, I received very poor service from a rude young lady. After a few months, I decided to give it another chance since it’s closer to home and I didn’t feel like making a longer drive.
The restaurant was completely empty, which should have been a sign. The food quality was very disappointing—the meat and beans were dry and looked like they had been sitting out for a while. The chicken was burnt and cold. On top of that, the fountain drink was out, and the trash cans were filled to the top.Overall, this location lacks both good service and food quality. I will not be returning and would rather drive the extra mile for better service and better quality food.
Atmosphere: 1
Food: 1
Service: 1
Food was bad. Poorly made
Atmosphere: 1
Food: 1
Service: 1
I placed a mobile order and my food was clearly burnt. When I brought it back the chef said it’s because of how dirty the grill is… I requested that he clean the grill and remake my food, the employee instantly started being rude to me, another employee even told him to just remake it for me. He yelled ““I’m not remaking her anything! You can do it!”” and left to the back.
I didn’t get a refund or go it remade. I was very disappointed and don’t recommend this location!
Atmosphere: 1
Food: 1
Service: 1
Be careful..look through your food..
1. Found something in my queso that I couldn’t identify.
2. Found a huge patch of avocado skin in my guacamole.
3. Found a bunch of salt stuck on half of my tortilla chips.
I didn’t want to make the employees feel ashamed, they do their best, so I’ll just leave this comment here as a caution to you all.
This location is always out of something or more. The ice machine/soda machine might work sometimes. Skip it and go to another place. Just left had no ice, no lettuce, no grilled vegetables.
Atmosphere: 2
Food: 2
Service: 1
This is sad to me… because I LOVE CHIPOTLE!!! I ordered a bowl to go and I was so excited to try the new carne asada… the beef was overcooked and dried out so much so that I wasn’t able to chew it and I had to pick it out. The staff was super friendly so that’s a plus.
Food: 2
Service: 3
There is clear leadership problem at this Chipotle. It has never not been terrible. DO NOT go here, go to another one.
Atmosphere: 1
Food: 1
Service: 1
Don’t waste your time coming here. They don’t even give you a full scoop of protein. Then when you say something they ask if you want extra. And give you two half scoops and charge you for two. Then when they go to get the vegetables they give you a huge scoop. I literally had 12 small pieces of chicken in my bowl. 10 out of 10 would not recommend.
Atmosphere: 1
Food: 2
Service: 1
They be skimming on the proteins. Enjoy your rice burrito’s.
Atmosphere: 3
Food: 1
Service: 1
Restaurantji Recommends
The new people they have working here always messing my stuff up. Food is good but it was better in the past.
Atmosphere: 1
Food: 3
Service: 1
Went there to pick up online order. I should of known food was going to be disgusting. The workstation for pickup was filthy with food all over the place and diety tables. Meat was old, burnt and dry looking.
Atmosphere: 1
Food: 1
Service: 3
This location is absolutely horrible it is ran by highschool kids. Waited for my online order 35 minutes after it said it was ready. Everyone was standing around. They were out of chicken queso and rice. I won’t be back.
Atmosphere: 1
Food: 1
Service: 1
Trash over flowing all the way to the top whole line of people waiting while they took for ever to make our orders no napkins forks or cup lids by far the worst chipotle I’ve been to
Waited in my car for 10 minutes for my order to be prepared, I get a notification saying my order is ready on the shelves, I walk in and 5 people are standing there doing nothing, and when I approach the counter and tell them my name, they proceed to look at each other not knowing what’s going on. Turns out my food was not even ready or started. Can we be a little more competent? Thanks.
Atmosphere: 1
Food: 1
Service: 1
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