Placed an order via your APP. Called the location to add a drink to the order. The Manager, Ashley said I had a $10 balance from placing my online order. She wanted to collect that over the phone, after I paid in full online. If I didn't pay the $10 there would be no delivery. She has absolutely zero customer service skills. Condescending and arrogant. Said she would had called me to collect it or the driver would had asked for cash at my door. Pizza Hut your APP is no longer installed on my phone. Goodbye
Service: 1
Kaylee Gafford
If I could leave a negative review I WOULD! This place will NEVER get my business ever again. I called when my husband came to pick up our order, when I had called stating something was wrong I was not only met with attitude and disrespect, I was met with accusatory statements and I was even HUNG up on! All I wanted was a simple solution. Their lack of competence and poor customer service will be the sole reason I will never visit again. DO BETTER.
Trish Henderson
20$ for burnt pizza /cinnamon sticks I was force to buy an entire shaker when all I needed was 3 pouches I’m not happy I’m stuck at work with no lunch thanks Pizza Hut
Food: 1
Service: 1
Damon Boxie
Pizza tasted like a pizza from the frozen section of a grocery store. Meat was dry and the crust was stale.
Atmosphere: 1
Food: 1
Service: 1
Joe Castillo
Service was a little slow.
Atmosphere: 4
Food: 4
Service: 3
Heather Mathis
Paid with tip over 70 dollars for cold and burnt breadsticks and pizza the best thing was the dessert breadsticks crazy that little Cesar's pizza is half the price and way better for teenage boys that havent ate all day to not even want any tells you somethinf...they wanted to deliver the same food or get a credit no I'm good waiting for the general manager Daisy to get back with me for a refund cause this was a waste of money
Food: 1
Vickie “Keeney” Huskins
I ordered on line last night and I ordered large pizza delivered it was the wrong crust that I bc didn’t order
Food: 2
Reymundo Castaneda
Horrible I placed a order and they left the tracking information on in oven I never received my food
Service: 1
Charles Flaschke
Placed an online order for 11:15 delivery this morning 12/19 had to call to ask about delivery, their call center is the worst, couldnt confirm if would be on time nor could they confirm order was being processed, tried to connect me to the store no one ever answered, called back and cancelled and a refund. Will not be ordering from pizza hut again
Vincent Zamarron
delivered wrong pizza and they always use door dash to deliver tried to call but phone just rings they avoid calls as if they know something is wrong. Very dissatisfied went on line and filed a complaint. But who knows if this will get fixed.
So how hard is it to make a large pepperoni pizza light on cheese heavy on sauce…. evidently impossible at the Deer Park Pizza Hut.. I have ordered online on Phone and in person and even explained when I ordered in person tonight to the cashier the problem I’ve had before and they still put basically no sauce on the pizza. Talked to the manager again and reminded him and asked what the problem was he said, evidently the cooks. The clerk that checked me in had me sitting in there waiting for 30 minutes when the pizza was already done because they’re too lazy and evidently don’t care about customer service. They’ll never see another penny of my money.
Placed an order via your APP. Called the location to add a drink to the order. The Manager, Ashley said I had a $10 balance from placing my online order. She wanted to collect that over the phone, after I paid in full online. If I didn't pay the $10 there would be no delivery. She has absolutely zero customer service skills. Condescending and arrogant. Said she would had called me to collect it or the driver would had asked for cash at my door. Pizza Hut your APP is no longer installed on my phone. Goodbye
Service: 1
If I could leave a negative review I WOULD! This place will NEVER get my business ever again. I called when my husband came to pick up our order, when I had called stating something was wrong I was not only met with attitude and disrespect, I was met with accusatory statements and I was even HUNG up on! All I wanted was a simple solution. Their lack of competence and poor customer service will be the sole reason I will never visit again. DO BETTER.
20$ for burnt pizza /cinnamon sticks I was force to buy an entire shaker when all I needed was 3 pouches I’m not happy I’m stuck at work with no lunch thanks Pizza Hut
Food: 1
Service: 1
Pizza tasted like a pizza from the frozen section of a grocery store. Meat was dry and the crust was stale.
Atmosphere: 1
Food: 1
Service: 1
Service was a little slow.
Atmosphere: 4
Food: 4
Service: 3
Paid with tip over 70 dollars for cold and burnt breadsticks and pizza the best thing was the dessert breadsticks crazy that little Cesar's pizza is half the price and way better for teenage boys that havent ate all day to not even want any tells you somethinf...they wanted to deliver the same food or get a credit no I'm good waiting for the general manager Daisy to get back with me for a refund cause this was a waste of money
Food: 1
I ordered on line last night and I ordered large pizza delivered it was the wrong crust that I bc didn’t order
Food: 2
Horrible I placed a order and they left the tracking information on in oven I never received my food
Service: 1
Placed an online order for 11:15 delivery this morning 12/19 had to call to ask about delivery, their call center is the worst, couldnt confirm if would be on time nor could they confirm order was being processed, tried to connect me to the store no one ever answered, called back and cancelled and a refund. Will not be ordering from pizza hut again
delivered wrong pizza and they always use door dash to deliver tried to call but phone just rings they avoid calls as if they know something is wrong. Very dissatisfied went on line and filed a complaint. But who knows if this will get fixed.
Food: 1
Service: 1
Restaurantji Recommends
Had hair in the food and refused to refund us
Food: 1
Service: 1
Employees very friendly....
Atmosphere: 4
Food: 4
Service: 5
So how hard is it to make a large pepperoni pizza light on cheese heavy on sauce…. evidently impossible at the Deer Park Pizza Hut.. I have ordered online on Phone and in person and even explained when I ordered in person tonight to the cashier the problem I’ve had before and they still put basically no sauce on the pizza. Talked to the manager again and reminded him and asked what the problem was he said, evidently the cooks. The clerk that checked me in had me sitting in there waiting for 30 minutes when the pizza was already done because they’re too lazy and evidently don’t care about customer service. They’ll never see another penny of my money.
Atmosphere: 1
Food: 1
Service: 1
Little salty
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Pepperoni Pizza
Great service and always great food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Stuff Meat Lovers Pizza
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