It’s always something with this location! I don’t think I’ve ever had a visit go extremely well and everything in my order be correct. I went today to pick up a mobile order. It was brought to me without a receipt, without the condiments that I ordered, my pretzels were burnt and didn’t include the cheese sauce they come with. My half tea/half lemonade was lemonade with a splash of tea in it which made it just taste like watered down lemonade. It’s not like they were busy. They just suck and are letting 16 year olds run the place.
Atmosphere: 2
Food: 2
Service: 2
L Ibarra
I don’t even remember the last time I went to Sonic, but I wanted a Cherry Limeade. I went through the drive thru and when I got my drink I could tell there was no syrup in the sprite. I told the cashier that the drink was carbonated, she gave me an ugly look, took it back and just remade it the same way! Obviously she didn’t know what “ it’s carbonated” means… so I left with a flavorless drink. Do better and hire staff who actually care about customer service.
Atmosphere: 1
Food: 1
Service: 1
Damian Garcia
Guessing sonic discontinued the White Gravy, 3rd time ive asked for some and they never have any.
Atmosphere: 1
Food: 1
Service: 1
Melanie Battreall
I pulled up to sonic at 12:30am. Online it says they don’t close until 2am. I drove up to the speaker and waited a few minutes even said “Hello” a couple of times. I thought maybe I needed to order at the window. Drove up to the window and not a person in sight. I don’t get easily upset so I drove around to the side thinking well if they are in the back office maybe I should press a button on the stall to order. I pressed and waited an additional 5 minutes in hopes that someone was in the bathroom. Nothing, not a person in sight.
Atmosphere: 1
Service: 1
Dalilah Ruiz
If I could add the video evidence from dash cam, I would. Ordered a blue coconut CREAM slush, verified with the employee that I wanted blue coconut cream slush, blue coconut cream slush with ICE cream. Tasted funky, went back to see if they could remake it. The lady I’m assuming was the manager argued with me. Said I ordered it with sweet cream??? Then told me I ordered the blue coconut cream slush wrong. They need to do better with customer service, as someone that works in the service industry.
Leslie Dill
Took 25 mins after they took my money then they brought out watered down drinks and cold food with bad service
Atmosphere: 1
Food: 1
Service: 1
Frankie Faye
This location is consistently bad, particularly in the evening or at night. I've had several negative experiences here. They've forgotten to make my order before, and then gave me the wrong items when they finally fulfilled the order. Sometimes the food is just really poorly made or they forget customizations I paid for, or items are just completely missing. I've been the only customer before, and still the order took over 15 minutes to get to me, with the shake I ordered coming to me unmixed and with hardly any syrup. And tonight, I ordered ahead, arriving two or three minutes after placing my order, and there were hardly any customers. My food took over ten minutes to come out, and when it did, all of the food was cold from, as far as I could tell, just sitting in the kitchen. Tonight was the last time I will ever come to this location, even if it is the closest and most convenient. It's just not worth it. I would be willing to bet poor management or district mandated skeleton crews are to blame. This location is terrible. Do not come here.
Atmosphere: 2
Food: 2
Service: 1
Erika Dominguez
I repeated the menu 3 times and they still gave me the wrong one
Atmosphere: 2
Food: 3
Service: 2
Crystal Rodriguez
Fresh & Fast!!!
Atmosphere: 5
Food: 5
Service: 5
Leeann White
The hot dogs were pretty good. Still wish the beef content (if there is any at all) in the dogs was higher. Very friendly service. But for the love of Pete, PLEASE don’t stick a WAD of STICKY (with what…idk looked like honey or something), NASTY ketchup packets in the bag. DIGUSTING and can’t even use! Not cool, Sonic.
Food: 2
Service: 5
Recommended dishes: Chili Cheese Coney, Onion Rings
Pulled in for a drink, after sitting there a couple of minutes for my girlfriend to decide what she wanted I pushed the button, after like 5 minutes I thought i didn't push it enough so I pushed it again, I did see on the screen where it said it was pushed, waited more than 5 minutes and still no service then decide to go to a different location . In my opinion even if the button didn't work they saw me there as there was only 3 other vehicles there at the time.
Service: 1
kaytee santee
They messed my order up and it’s no way for me to call them and I was not able to turn around due to being on time for an appointment. So I wasted my money
Atmosphere: 1
Food: 1
Service: 1
Cristian Olivares exequiel
This sonic is the worst ever I ordered a small tots with chesse and literally there was 4 tots in there with some cold cheese very gross if you doing that bad financially close plus the burger was cold
Atmosphere: 1
Food: 1
Service: 1
Adam
Really good location foods on point and drinks smack
Atmosphere: 5
Food: 5
Service: 5
Sebastian Ledezma
Had a disappointing night, I forgot to order one of the burgers plain. I live within arms length of the store. I remembered before I got out the car and went back. They wouldn't help me with the burger. I understand they don't have to remake something that was a mistake of mine, but the condescending rude attitude the employee, and I'm assuming the manager from what the crew member said, was unacceptable. I have been going here since I moved in 2 months ago, and they have been good, but this was just not okay.
They didn't offer to help in any way, nor apologize for the inconvenience.
It’s always something with this location! I don’t think I’ve ever had a visit go extremely well and everything in my order be correct. I went today to pick up a mobile order. It was brought to me without a receipt, without the condiments that I ordered, my pretzels were burnt and didn’t include the cheese sauce they come with. My half tea/half lemonade was lemonade with a splash of tea in it which made it just taste like watered down lemonade. It’s not like they were busy. They just suck and are letting 16 year olds run the place.
Atmosphere: 2
Food: 2
Service: 2
I don’t even remember the last time I went to Sonic, but I wanted a Cherry Limeade. I went through the drive thru and when I got my drink I could tell there was no syrup in the sprite. I told the cashier that the drink was carbonated, she gave me an ugly look, took it back and just remade it the same way! Obviously she didn’t know what “ it’s carbonated” means… so I left with a flavorless drink. Do better and hire staff who actually care about customer service.
Atmosphere: 1
Food: 1
Service: 1
Guessing sonic discontinued the White Gravy, 3rd time ive asked for some and they never have any.
Atmosphere: 1
Food: 1
Service: 1
I pulled up to sonic at 12:30am. Online it says they don’t close until 2am. I drove up to the speaker and waited a few minutes even said “Hello” a couple of times. I thought maybe I needed to order at the window. Drove up to the window and not a person in sight. I don’t get easily upset so I drove around to the side thinking well if they are in the back office maybe I should press a button on the stall to order. I pressed and waited an additional 5 minutes in hopes that someone was in the bathroom. Nothing, not a person in sight.
Atmosphere: 1
Service: 1
If I could add the video evidence from dash cam, I would. Ordered a blue coconut CREAM slush, verified with the employee that I wanted blue coconut cream slush, blue coconut cream slush with ICE cream. Tasted funky, went back to see if they could remake it. The lady I’m assuming was the manager argued with me. Said I ordered it with sweet cream??? Then told me I ordered the blue coconut cream slush wrong. They need to do better with customer service, as someone that works in the service industry.
Took 25 mins after they took my money then they brought out watered down drinks and cold food with bad service
Atmosphere: 1
Food: 1
Service: 1
This location is consistently bad, particularly in the evening or at night. I've had several negative experiences here. They've forgotten to make my order before, and then gave me the wrong items when they finally fulfilled the order. Sometimes the food is just really poorly made or they forget customizations I paid for, or items are just completely missing. I've been the only customer before, and still the order took over 15 minutes to get to me, with the shake I ordered coming to me unmixed and with hardly any syrup. And tonight, I ordered ahead, arriving two or three minutes after placing my order, and there were hardly any customers. My food took over ten minutes to come out, and when it did, all of the food was cold from, as far as I could tell, just sitting in the kitchen. Tonight was the last time I will ever come to this location, even if it is the closest and most convenient. It's just not worth it. I would be willing to bet poor management or district mandated skeleton crews are to blame. This location is terrible. Do not come here.
Atmosphere: 2
Food: 2
Service: 1
I repeated the menu 3 times and they still gave me the wrong one
Atmosphere: 2
Food: 3
Service: 2
Fresh & Fast!!!
Atmosphere: 5
Food: 5
Service: 5
The hot dogs were pretty good. Still wish the beef content (if there is any at all) in the dogs was higher. Very friendly service. But for the love of Pete, PLEASE don’t stick a WAD of STICKY (with what…idk looked like honey or something), NASTY ketchup packets in the bag. DIGUSTING and can’t even use! Not cool, Sonic.
Food: 2
Service: 5
Recommended dishes: Chili Cheese Coney, Onion Rings
Restaurantji Recommends
Pulled in for a drink, after sitting there a couple of minutes for my girlfriend to decide what she wanted I pushed the button, after like 5 minutes I thought i didn't push it enough so I pushed it again, I did see on the screen where it said it was pushed, waited more than 5 minutes and still no service then decide to go to a different location . In my opinion even if the button didn't work they saw me there as there was only 3 other vehicles there at the time.
Service: 1
They messed my order up and it’s no way for me to call them and I was not able to turn around due to being on time for an appointment. So I wasted my money
Atmosphere: 1
Food: 1
Service: 1
This sonic is the worst ever I ordered a small tots with chesse and literally there was 4 tots in there with some cold cheese very gross if you doing that bad financially close plus the burger was cold
Atmosphere: 1
Food: 1
Service: 1
Really good location foods on point and drinks smack
Atmosphere: 5
Food: 5
Service: 5
Had a disappointing night, I forgot to order one of the burgers plain. I live within arms length of the store. I remembered before I got out the car and went back. They wouldn't help me with the burger. I understand they don't have to remake something that was a mistake of mine, but the condescending rude attitude the employee, and I'm assuming the manager from what the crew member said, was unacceptable.
I have been going here since I moved in 2 months ago, and they have been good, but this was just not okay.
They didn't offer to help in any way, nor apologize for the inconvenience.
Atmosphere: 2
Food: 3
Service: 1
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