Ordered a short stack to go. Went to pick it up 15 minutes later. Waited 30 minutes and no one acknowledged me. Finally a young man came asked if I needed help. Still no order received. Second person acknowledged me....still no order. I called to speak with a manager, I was left on hold for over 20 min with no contact with a supervisor or manager
David C
Good food, very slow service. Two waiters and two tables of patrons and still slow to refill drinks.
Atmosphere: 2
Food: 4
Service: 1
Roman Ilyayev
It wouldn’t hurt to write the order down on the pad so you won’t forget what was actually ordered. And maybe take a cooking class to learn how to make an omelette not just scrambled eggs with grilled crab piled on top of it.
Atmosphere: 3
Food: 1
Service: 1
Ernie Sandoval
I was just at ihop this afternoon and I have to say I'm so surprised at how GOOD the service was. My server was this girl named Daniela and she was so polite and helpful it was a great change as to how IHOP used to be.The manager in the afternoon even checked up on how my experience, I think her name was Shama, it was a great experience!
Atmosphere: 5
Food: 5
Service: 5
Raymond “Riki Jaxxzun” OchoA
My IHOP experience in del Rio was very bittersweet there was a rude lady in the graveyard shift that was at the front supposed to be giving us a table and having someone serve us basically was so rude so unprofessional I don't know her name she has glasses curly frizzy hair hotel size girl or lady literally tells me and my four friends who were women and had worked a long night and couldn't wait to eat at IHOP but yeah it was greeted with we are not serving really because it's going to be a long wait 45 minutes minimum we are swamped basically saying there was no seats for us yet it was basically empty except to tables that had one crowd and another table of young teens and there was two other servers of men and obviously Cooks we said we could wait and she was so adamant on saying it was going to be a long way and then as we turned around a young nice gentleman that worked their name Daniel settle down waited on us and we were served within 20 minutes and less when she realized this she huffed and puffed around us obviously mad that we were seated and being taken care of I'd understand if they were understaffed and they had a lot to serve but they didn't this is IHOP is 24/7 this is at 4 in the morning I don't understand if she was tired had a long day but she literally was nice to the other table like nothing serving smilingnot only me but every single one in my party not just assumed but knew she obviously didn't like us being there I don't know if it was because I was gay or because she didn't like the girls that I was with but Daniel who served us and should be paid more be a manager I don't know of any sorts but definitely praised because it was immaculate service we were all happy took the big say goodbye and told him thank you for making our night cuz we really didn't want to go to Whataburger not that we wouldn't have mind that either so for that that is why I gave three stars for service n the atmosphere that this woman caused five stars 10 Stars if we had 10 stars to Daniel and the cooks we definitely will come back and we would definitely love to be served by anybody else but especially Daniel if he's there or are they able to please do something about that woman I'm sure you know who she is thank you and I'm only doing this more because to see my my girls my friends my aunt be very irritated and feel belittled is what brought this review out of me
Atmosphere: 3
Food: 5
Service: 3
Middian Lux
Service is usually slow, but not bad
Atmosphere: 4
Food: 5
Service: 3
Richard Forrester
I had previously refused to go to another IHOP after bad experiences near Houston. We thought Del Rio would be different since everything else is better in Del Rio. After waiting a time to be seated Hugo finally acknowledged us in a surprising manner( probably surprised someone would show up). Waited for 40 minutes for simple orders ( who fries biscuits for gravy?) Then my son had to wait for all his meal to be delivered. Shouldn't a pancake house be ready to serve pancakes and not delayed? I guess it is all IHOP that are bad and just not by location. It's a reputation.
Atmosphere: 1
Food: 1
Service: 1
Wesley Galvan
Very nice place very staff
Atmosphere: 4
Food: 4
Service: 4
Queen of all Trades
This the 3rd time I have stopped here. I always stop here after camping. The staff has always been so nice and welcoming. The food is always delicious. This is the colorado omelet. I started eating before I took the picture
Hugo was amazing our food was hot and came out fast.
Atmosphere: 5
Food: 5
Service: 5
ricky ertell
Ok not great!
Atmosphere: 3
Food: 3
Service: 4
Todoroki Toez
This is the worst. Been waiting for 20 minutes and still haven't gotten my damn burger. I never want to comeback ever. Just can't serve me my burger (´Д` )
Atmosphere: 1
Food: 1
Service: 1
Bret Watson Able locksmith
Exactly what you expect and maybe even a little less.
Long wait time
Atmosphere: 2
Food: 3
Service: 1
Ordered a short stack to go. Went to pick it up 15 minutes later. Waited 30 minutes and no one acknowledged me. Finally a young man came asked if I needed help. Still no order received. Second person acknowledged me....still no order. I called to speak with a manager, I was left on hold for over 20 min with no contact with a supervisor or manager
Good food, very slow service. Two waiters and two tables of patrons and still slow to refill drinks.
Atmosphere: 2
Food: 4
Service: 1
It wouldn’t hurt to write the order down on the pad so you won’t forget what was actually ordered. And maybe take a cooking class to learn how to make an omelette not just scrambled eggs with grilled crab piled on top of it.
Atmosphere: 3
Food: 1
Service: 1
I was just at ihop this afternoon and I have to say I'm so surprised at how GOOD the service was. My server was this girl named Daniela and she was so polite and helpful it was a great change as to how IHOP used to be.The manager in the afternoon even checked up on how my experience, I think her name was Shama, it was a great experience!
Atmosphere: 5
Food: 5
Service: 5
My IHOP experience in del Rio was very bittersweet there was a rude lady in the graveyard shift that was at the front supposed to be giving us a table and having someone serve us basically was so rude so unprofessional I don't know her name she has glasses curly frizzy hair hotel size girl or lady literally tells me and my four friends who were women and had worked a long night and couldn't wait to eat at IHOP but yeah it was greeted with we are not serving really because it's going to be a long wait 45 minutes minimum we are swamped basically saying there was no seats for us yet it was basically empty except to tables that had one crowd and another table of young teens and there was two other servers of men and obviously Cooks we said we could wait and she was so adamant on saying it was going to be a long way and then as we turned around a young nice gentleman that worked their name Daniel settle down waited on us and we were served within 20 minutes and less when she realized this she huffed and puffed around us obviously mad that we were seated and being taken care of I'd understand if they were understaffed and they had a lot to serve but they didn't this is IHOP is 24/7 this is at 4 in the morning I don't understand if she was tired had a long day but she literally was nice to the other table like nothing serving smilingnot only me but every single one in my party not just assumed but knew she obviously didn't like us being there I don't know if it was because I was gay or because she didn't like the girls that I was with but Daniel who served us and should be paid more be a manager I don't know of any sorts but definitely praised because it was immaculate service we were all happy took the big say goodbye and told him thank you for making our night cuz we really didn't want to go to Whataburger not that we wouldn't have mind that either so for that that is why I gave three stars for service n the atmosphere that this woman caused five stars 10 Stars if we had 10 stars to Daniel and the cooks we definitely will come back and we would definitely love to be served by anybody else but especially Daniel if he's there or are they able to please do something about that woman I'm sure you know who she is thank you and I'm only doing this more because to see my my girls my friends my aunt be very irritated and feel belittled is what brought this review out of me
Atmosphere: 3
Food: 5
Service: 3
Service is usually slow, but not bad
Atmosphere: 4
Food: 5
Service: 3
I had previously refused to go to another IHOP after bad experiences near Houston. We thought Del Rio would be different since everything else is better in Del Rio. After waiting a time to be seated Hugo finally acknowledged us in a surprising manner( probably surprised someone would show up). Waited for 40 minutes for simple orders ( who fries biscuits for gravy?) Then my son had to wait for all his meal to be delivered. Shouldn't a pancake house be ready to serve pancakes and not delayed? I guess it is all IHOP that are bad and just not by location. It's a reputation.
Atmosphere: 1
Food: 1
Service: 1
Very nice place very staff
Atmosphere: 4
Food: 4
Service: 4
This the 3rd time I have stopped here. I always stop here after camping. The staff has always been so nice and welcoming. The food is always delicious. This is the colorado omelet. I started eating before I took the picture
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Hugo was amazing our food was hot and came out fast.
Atmosphere: 5
Food: 5
Service: 5
Ok not great!
Atmosphere: 3
Food: 3
Service: 4
This is the worst. Been waiting for 20 minutes and still haven't gotten my damn burger. I never want to comeback ever. Just can't serve me my burger (´Д` )
Atmosphere: 1
Food: 1
Service: 1
Exactly what you expect and maybe even a little less.
Atmosphere: 3
Food: 3
Service: 3
Always great food and coffee for breakfasts 😋
Atmosphere: 4
Food: 4
Service: 4
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