Wednesday Dec. 4, 2024 at 6 pm I walked in and placed a to go order. Took several minutes for the cashier to get my order right. She did not understand or was not listening. She said it would be ready in 18 minutes. The normal time for them to prepare a meal. After about 4 minutes they said my order was ready. Drove home without looking at the order. My wings with mild seasoning were ok. Wife's order of plain boneless wings hard and dried out. Looked and tasted like something that had been sitting under a heat lamp for hours. Should have suspected something was wrong when they had the order ready in under 5 minutes. Should have taken it back but did not feel like driving back across town.
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Boneless Wings and Fresh Cut Fries
Eric Crosley
I love this Wingstop. They’re probably the best wings in Del Rio. I haven’t had any better anywhere else.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings
Angie Cuevas
Great service. Greeted by young girl with red hair when I walked in. Got my food in less than 15 minutes and was a big family order. A bit pricey but that’s really my only problem
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Boneless Wings and Fresh Cut Fries, Chicken Wings
Chris (ScrubLord)
Very stingy with the dipping sauces. Be ready to pay extra, especially if you want to dip more than 2 wings
Atmosphere: 2
Food: 3
Service: 1
Albert Mendoza
Ordered online. Waited 35 mins in restaurant to find out they had given my order to somebody else. I did not have time to wait another 30 mins for them to remake them. They did not attempt to make it right. Very disappointed
Atmosphere: 1
Food: 1
Service: 1
Kaori Mikoto
A bit pricey but worth it every now and then
Atmosphere: 4
Food: 5
Service: 4
Clair Bern
A bit pricey but worth it every now and then
Atmosphere: 4
Food: 5
Service: 4
Celeste Lov3
Horrible customer service from so called manager named Jennifer after rudely taking my order not once smiled or even had a nice tone of voice INSULTED ME, turned her back on me after I tried to explain how she was in the wrong over a situation. Left me talking to myself and ran off to the kitchen and ignored me. Declined to take my complaint and refused to give me her name people like her ruin a good experience at a local food place never going back again BEWARE
Atmosphere: 1
Food: 1
Service: 1
Valentina Villareal
This place keeps hiring STUPID and UNEDUCATED EMPLOYEES. I was told the wait time was 18-20 minutes and they took 45 minutes to give me my food. I wasn’t greeted as entered, they were discussing how customers came upset because of the long wait and specially a STUPID AND UGLY EMPLOYEE who gives an attitude and rolls her eyes. She’s a skinny, short and IDIOT employee who thinks she’s doing us a favor. Hopefully the store owner or manager sees this and does something. Stop hiring stupid people and look for better employees, cause you never know when people will stop going to that place for the AWFUL SERVICE
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Chicken Wings
Jimmy Garcia
Customer service needs to improve ASAP! Walk in cashier sees me but doesn’t not acknowledge us, standing there for a few minutes until assuming is the manager sees us and greats us and takes our order. Getting a drink and one of the flavors is all gassy same cashier sees me but just walks right away before I get to let her know. After a while she gets back and completely ignores me when I try to call her. Once I do let her know all she does is press the soda machine handle and rude like what are you talking about it’s full!
Wednesday Dec. 4, 2024 at 6 pm I walked in and placed a to go order. Took several minutes for the cashier to get my order right. She did not understand or was not listening. She said it would be ready in 18 minutes. The normal time for them to prepare a meal. After about 4 minutes they said my order was ready. Drove home without looking at the order. My wings with mild seasoning were ok. Wife's order of plain boneless wings hard and dried out. Looked and tasted like something that had been sitting under a heat lamp for hours. Should have suspected something was wrong when they had the order ready in under 5 minutes. Should have taken it back but did not feel like driving back across town.
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Boneless Wings and Fresh Cut Fries
I love this Wingstop. They’re probably the best wings in Del Rio. I haven’t had any better anywhere else.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings
Great service. Greeted by young girl with red hair when I walked in. Got my food in less than 15 minutes and was a big family order. A bit pricey but that’s really my only problem
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Boneless Wings and Fresh Cut Fries, Chicken Wings
Very stingy with the dipping sauces. Be ready to pay extra, especially if you want to dip more than 2 wings
Atmosphere: 2
Food: 3
Service: 1
Ordered online. Waited 35 mins in restaurant to find out they had given my order to somebody else. I did not have time to wait another 30 mins for them to remake them. They did not attempt to make it right. Very disappointed
Atmosphere: 1
Food: 1
Service: 1
A bit pricey but worth it every now and then
Atmosphere: 4
Food: 5
Service: 4
A bit pricey but worth it every now and then
Atmosphere: 4
Food: 5
Service: 4
Horrible customer service from so called manager named Jennifer after rudely taking my order not once smiled or even had a nice tone of voice INSULTED ME, turned her back on me after I tried to explain how she was in the wrong over a situation. Left me talking to myself and ran off to the kitchen and ignored me. Declined to take my complaint and refused to give me her name people like her ruin a good experience at a local food place never going back again BEWARE
Atmosphere: 1
Food: 1
Service: 1
This place keeps hiring STUPID and UNEDUCATED EMPLOYEES. I was told the wait time was 18-20 minutes and they took 45 minutes to give me my food. I wasn’t greeted as entered, they were discussing how customers came upset because of the long wait and specially a STUPID AND UGLY EMPLOYEE who gives an attitude and rolls her eyes. She’s a skinny, short and IDIOT employee who thinks she’s doing us a favor. Hopefully the store owner or manager sees this and does something. Stop hiring stupid people and look for better employees, cause you never know when people will stop going to that place for the AWFUL SERVICE
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Chicken Wings
Customer service needs to improve ASAP! Walk in cashier sees me but doesn’t not acknowledge us, standing there for a few minutes until assuming is the manager sees us and greats us and takes our order. Getting a drink and one of the flavors is all gassy same cashier sees me but just walks right away before I get to let her know. After a while she gets back and completely ignores me when I try to call her. Once I do let her know all she does is press the soda machine handle and rude like what are you talking about it’s full!
Atmosphere: 4
Food: 3
Service: 1
Restaurantji Recommends
Excellent place to eat
Kid-friendliness: Everyone is friendly
Very good food for any time of the day. Very tasty and they serve you very kindly.
Atmosphere: 5
Food: 5
Service: 5
Very deli deli
Worst fries in town, just disgusting soggy brown mess. Tenders way to small for the price. Mexican wingstop is miles better than this dogshet.
Atmosphere: 3
Food: 1
Service: 3
Wings are ok. It’s fast food. Actually it’s not really fast because every time I place an order online it’s not ready on time.
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