Chick-fil-A

2801 FM 120, Denison
(903) 465-1615

Recent Reviews

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Braeden Zindel

I re gu fu l5y thr t

T D

Sadly this chick-fil-A is missing the mark lately. From employees standing behind counter talking while I wait for order to be taken, (finally I asked someone if they would please take my order). The dining room responsibilities being shirked and ultimately leaving the tables/atmosphere a mess. A woman bringing food to and from tables walked past the table behind me 2 times and intentionally avoided looking at it so as to not clean it. I ultimately asked her if she would please clean it and she hesitated and looked around for a moment until agreeing and cleaning it, (just gathering the trash on top of the table and not even all of it). Never came back to wipe it down/actually clean the table. Strawberries, fries, and trash also underneath the same table just left for the next person. These are relatively small things, but when you have 15 people on the clock and you have staff standing around chatting, it’s obvious that there is an issue from the top down, (management). It’s been getting worse the last 4 months that I’ve popped in here a few times. Do bette Chick Fil A. There are smaller, less staffed restaurants that do a better job at this. I don’t know if it’s because it’s Monday, or they’re all just ready to go home, but even going up for a refill, I just got passed up by a woman handing food to another patron after me hearing me politely ask for a refill. Walked right off and left it for the other girl taking cups out of the sleeves/restocking. I ended up buying some more food after finishing my sandwich/chicken strips and the young man, Taylor ended up sorting me out again, (the best worker I encountered today—good job, brother!

About to leave now, been in the dining room for the last 20 minutes and have seen 2-3 tables leave. Still, no one has come to clean the dining room at all.

Management, what’s going yall? Get it together.

Atmosphere: 1

Food: 4

Service: 1

Samuel First

Grapefruit, and wonderful for the lunch that I took to a friend at work. The fastest drive-thru was great. I have not seen a Chick-fil-A drive-thru go as quickly as this one in a long time. Food was great quality. Staff was excellent. I will return again in the future.

Atmosphere: 5

Food: 5

Service: 5

Kyle M

Always great food and service

Atmosphere: 5

Food: 5

Service: 5

alberto montoya

Excellent as always 👌

Atmosphere: 5

Food: 5

Service: 5

Rob Thompson

The staff here is so awesome!! Restaurant is clean. My food was very fresh and hot! Can’t say enough about the people. Very kind and friendly. They took the time to make you feel welcome and appreciated my business.

Atmosphere: 5

Food: 5

Service: 5

Ashley Free

Why is your food still shrinking?

Harley Davis

Stingy with their salad dressing. I even offered to pay for an extra but they refused.

Atmosphere: 1

Food: 5

Service: 1

maddie p

slowest drive through in america

Atmosphere: 4

Food: 4

Service: 1

DL

Great Chick-fil-A food as usual with friendly service with a smile!

Atmosphere: 5

Food: 5

Service: 5

Emily Trusty

little pricey but always good

Atmosphere: 5

Food: 5

Service: 5

Jess Seiwert

Food at this location is inconsistent at best. Staff is rude. And they often enter items separately or leave something off so you end up paying more than a meal.

Atmosphere: 1

Food: 1

Service: 1

Dean Elkins

Good for a chick fil a, its one of the faster ones and they are accurate with your order

Atmosphere: 4

Food: 4

Service: 4

Irma Lambert

It was a great experience coming here today, it all began with Preslee she gave us a warmed and happy welcome, made sure our order was correct and when she delivered to our table she also make sure everything was correct. Laura also came to check on us and even another gentleman asked if we needed refills.

Atmosphere: 5

Food: 5

Service: 5

Frank En-aye

Food is always a hit.

Atmosphere: 4

Food: 5

Service: 4

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