After waiting 20 minutes for our food, they left out the beef in the queso. I went in & told them and girl put a tiny spoonful in the cup & slammed it down on the counter. Never will I go back.
Atmosphere: 3
Food: 2
Service: 1
Vanesha Lewis
Fuzzy's is one of my favorite restaurants however this location continues to have challenges and lacks consistency. They seem to be short staffed, the food at times is cold, hard or lacks ingredients. The cashiers seem to not know how to ring up items on the register or just do not listen. Anytime I visit, I order the California Heat Taco (CHT) and sometimes with beans and rice. During my last and final visit, I ordered the CHT. When I asked for beans and rice, the cashier replied that she would need to cancel the order and ring it up again to make it a taco plate bc the CHT does not come with beans and rice. This particular cashier, older lady has done this to me before. I went to sit down and my husband paid. When he brought me the receipt, I noticed I was rang up and charged for a basic shrimp taco plate. I brought it the cashier's attention that I was charged for the incorrect tacos. She immediately apologized and ran over to the cook to advise of the error. The cook/manager then comes to me with receipts in hand and ask me if I had changed my mind on my order. I explained the situation and he responds that he is going to refund me for the tacos and make fresh food. My husband's order was already ready and sitting at the pick up window. The cook/manager then comes back with a refund receipt for all of my food minus my husbands and tells me that If I want my food, I need to get back in line and pay for it. WTH?!? I kindly told him that I was on my lunch break and didn't have time to go through all of that. The situation upset my husband so he requested a refund for his portion of food. I do not understand why the cook/manager put me through all of that when he could have made my food as I requested and sent me to the register to pay the difference if money was an issue. I know how it is when it comes to shrink and being sure customers pay for food and ingredients being used. I get that but how this situation was handled was very unsatisfactory and unprofessional. I WILL NOT BE BACK TO FUZZY'S IN DENISON, TX AND I AM SAD ABOUT THAT.
Atmosphere: 5
Food: 2
Service: 1
RJ13_ KÁHŁWÄ (AVĒĒ)
I like to here every trip of Denison . Such a great 😊 experience’ ZB on Register she s very helpful & food was so good Thnkio very much
Messed up my order. I’ll update my review when my item is refunded. Spoke to Debbie on the phone.
Chailyn Baldwin
Great food, clean facilities, amazing customer service.
Atmosphere: 5
Food: 5
Service: 5
Dan Patan
they got Texas Smoke House with best Brisket on the planet
Atmosphere: 5
Food: 5
Service: 5
Edward Antrobus Jr
Today was the second time I had breakfast here. This time I had chorizo potato egg & cheese burrito. And iced tea. Outstanding, again.
Atmosphere: 5
Food: 5
Service: 5
CurtisJames Herron
Food was ok the cashier had no idea about the menu.
Atmosphere: 3
Food: 3
Service: 3
Ronald
Was fishing at Denison Dam came here to get some lunch does cashier in the front does old lady knows nothing about the menu nothing nothing about the food got to beef burrito bowl. I was all sauce slopped up... Ask them to add more rice and the rice was hard , they said no go up front to buy more.
I was nice enough not send it back.. Small portion... btw only had 5 pieces of beef... I guess it's better than gas station food...
Atmosphere: 4
Food: 1
Service: 1
PoC Repute
DO NOT EAT HERE very unprofessional and food isn’t cooked
After waiting 20 minutes for our food, they left out the beef in the queso. I went in & told them and girl put a tiny spoonful in the cup & slammed it down on the counter. Never will I go back.
Atmosphere: 3
Food: 2
Service: 1
Fuzzy's is one of my favorite restaurants however this location continues to have challenges and lacks consistency. They seem to be short staffed, the food at times is cold, hard or lacks ingredients. The cashiers seem to not know how to ring up items on the register or just do not listen. Anytime I visit, I order the California Heat Taco (CHT) and sometimes with beans and rice. During my last and final visit, I ordered the CHT. When I asked for beans and rice, the cashier replied that she would need to cancel the order and ring it up again to make it a taco plate bc the CHT does not come with beans and rice. This particular cashier, older lady has done this to me before. I went to sit down and my husband paid. When he brought me the receipt, I noticed I was rang up and charged for a basic shrimp taco plate. I brought it the cashier's attention that I was charged for the incorrect tacos. She immediately apologized and ran over to the cook to advise of the error. The cook/manager then comes to me with receipts in hand and ask me if I had changed my mind on my order. I explained the situation and he responds that he is going to refund me for the tacos and make fresh food. My husband's order was already ready and sitting at the pick up window. The cook/manager then comes back with a refund receipt for all of my food minus my husbands and tells me that If I want my food, I need to get back in line and pay for it. WTH?!? I kindly told him that I was on my lunch break and didn't have time to go through all of that. The situation upset my husband so he requested a refund for his portion of food. I do not understand why the cook/manager put me through all of that when he could have made my food as I requested and sent me to the register to pay the difference if money was an issue. I know how it is when it comes to shrink and being sure customers pay for food and ingredients being used. I get that but how this situation was handled was very unsatisfactory and unprofessional. I WILL NOT BE BACK TO FUZZY'S IN DENISON, TX AND I AM SAD ABOUT THAT.
Atmosphere: 5
Food: 2
Service: 1
I like to here every trip of Denison . Such a great 😊 experience’ ZB on Register she s very helpful & food was so good
Thnkio very much
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breakfast Burrito, Taco Plate, Enchiladas, Burrito Bowl
Messed up my order. I’ll update my review when my item is refunded. Spoke to Debbie on the phone.
Great food, clean facilities, amazing customer service.
Atmosphere: 5
Food: 5
Service: 5
they got Texas Smoke House with best Brisket on the planet
Atmosphere: 5
Food: 5
Service: 5
Today was the second time I had breakfast here. This time I had chorizo potato egg & cheese burrito. And iced tea. Outstanding, again.
Atmosphere: 5
Food: 5
Service: 5
Food was ok the cashier had no idea about the menu.
Atmosphere: 3
Food: 3
Service: 3
Was fishing at Denison Dam came here to get some lunch does cashier in the front does old lady knows nothing about the menu nothing nothing about the food got to beef burrito bowl.
I was all sauce slopped up...
Ask them to add more rice and the rice was hard , they said no go up front to buy more.
I was nice enough not send it back..
Small portion... btw only had 5 pieces of beef... I guess it's better than gas station food...
Atmosphere: 4
Food: 1
Service: 1
DO NOT EAT HERE very unprofessional and food isn’t cooked
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I had got 4 and my dad got 4 tacos and 2 drinks and it was good
Atmosphere: 5
Food: 5
Service: 5
The food is so incredibly bland and overcooked, which is perfect for me, as I am white
You're better off going to Torchy's Tacos if you want flavor
Atmosphere: 4
Food: 3
Service: 2
Very good food and drinks i have been going once a week now that I'm in Denison TX and they have one about 5 miles from the place I live at.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Quesadillas
Love the baja tacos
Atmosphere: 5
Food: 5
Service: 5
Good food good price
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Chips and Salsa, Burritos
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