Everything was great, just wish tots and fries were hot when the order arrives.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Beef Hot Dog, Onion Rings, Burger, Tots, Fries, Sandwich, Chili Cheese Tots, Popcorn Chicken, Dr Pepper, Hot Fudge, Hot Fudge Sundae
Kairi
Came in earlier this one person was running the place by himself did a great job handling our orders I felt bad and wish he had help but it was amazing how he was the only one here and fulfilling the orders in a timely manner running all over it's amazing how one person could do all of that
Atmosphere: 5
Food: 5
Service: 5
Matt Wilson
Slow and burnt to hell
Atmosphere: 1
Food: 1
Service: 1
Leslie Brown
This was my favorite Sonic in Grayson county. Lately after 10 mins of waiting for someone to respond to the red button being activated. You have to hit it again for anyone to answer. Then after 20 minutes you’re asking where you order is. Then the screen will state an employee is coming with your order only to ask where it is 10 mins later. This Sonic is extremely understaffed. Especially at night. I only ordered some ice cream… but this is every encounter at this point. I hope sonic can hire some employees or the business is going to go down hill with the wait times
Atmosphere: 1
Food: 5
Service: 1
Zack Underwood
My goto sonic
Jerry Coulston
This has to be the slowest place to get a drink !!! 10 minutes and nobody has come out of the door for anyone or anything !! Ridiculous !!!
Multiform Diversion
Service here has really gone bad over the last year. In the last month I’ve left without ordering due to no response to the menu button 3 times. The food here is good if you can get an opportunity to order, but it’s not worth going to for the convenience of location anymore. The other one is like 5 minutes away by Walmart and they answered immediately. My old boss would have been ashamed to see people leave his business. FYI I had my food in my hand at the other sonic within 5 minutes.
Atmosphere: 1
Food: 4
Service: 1
Zelda
Sucks ya gotta wait so long and ya can’t even get good enough service to look at yer phone while ya wait.
Atmosphere: 1
Food: 2
Service: 1
Amber Martellini
Wait over 10 minutes for 3 drinks...
Atmosphere: 1
Food: 3
Service: 1
Gregory Eglen
Ordered through the app. Order was accurate, everything was hot and tasted good.
Seems like every time I place a mobile order it takes a hour+ to get my food. Plus the service here is not the best. Tried calling the store # but of course no answer.
Atmosphere: 1
Food: 3
Service: 1
B Kind
Bad attitudes make for bad food which is why I won't go to this Sonic anymore. In general there are a lot of great employees who provide a good experience. I like to support the youth of Denison, especially the working ones trying to find their way in life. It seems I keep running into the same person with the same bad attitude again and again. I won't call them out by posting the video of our last interaction, but I will say that their name starts with J. After repeated bad experiences with the one hostess, I walked in to see the manager who was pleasant. The person with the bad attitude instantly ran into the back to hide; this isn't the way an honest person behaves, this is how people behave when they know they're in the wrong. I may try again in another year or two, hopefully they improve the staff there by making sure they're suited to work in customer facing situations.
Atmosphere: 1
Food: 4
Service: 1
Francisca Soto
My order today, 7/6/25, had to be thrown out 🤬 EVERYTHING SMELLED & TASTED LIKE FISH😒😒😒 USUALLY everything is awesome but today was a disappointment
Atmosphere: 5
Food: 2
Service: 5
Carli Koontz
We had an issue ordering with the app that removed the 1/2 off drink AND the free corndog. They were so understanding, and comped MULTIPLE corndogs! Above and beyond customer service!!! I'll definitely be coming back to this Sonic.
Atmosphere: 5
Food: 5
Service: 5
Evelyn Garcia
The shakes and slushies are watery and do not have a good consistency.
Everything was great, just wish tots and fries were hot when the order arrives.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Beef Hot Dog, Onion Rings, Burger, Tots, Fries, Sandwich, Chili Cheese Tots, Popcorn Chicken, Dr Pepper, Hot Fudge, Hot Fudge Sundae
Came in earlier this one person was running the place by himself did a great job handling our orders I felt bad and wish he had help but it was amazing how he was the only one here and fulfilling the orders in a timely manner running all over it's amazing how one person could do all of that
Atmosphere: 5
Food: 5
Service: 5
Slow and burnt to hell
Atmosphere: 1
Food: 1
Service: 1
This was my favorite Sonic in Grayson county. Lately after 10 mins of waiting for someone to respond to the red button being activated. You have to hit it again for anyone to answer. Then after 20 minutes you’re asking where you order is. Then the screen will state an employee is coming with your order only to ask where it is 10 mins later. This Sonic is extremely understaffed. Especially at night. I only ordered some ice cream… but this is every encounter at this point. I hope sonic can hire some employees or the business is going to go down hill with the wait times
Atmosphere: 1
Food: 5
Service: 1
My goto sonic
This has to be the slowest place to get a drink !!! 10 minutes and nobody has come out of the door for anyone or anything !! Ridiculous !!!
Service here has really gone bad over the last year. In the last month I’ve left without ordering due to no response to the menu button 3 times. The food here is good if you can get an opportunity to order, but it’s not worth going to for the convenience of location anymore. The other one is like 5 minutes away by Walmart and they answered immediately. My old boss would have been ashamed to see people leave his business. FYI I had my food in my hand at the other sonic within 5 minutes.
Atmosphere: 1
Food: 4
Service: 1
Sucks ya gotta wait so long and ya can’t even get good enough service to look at yer phone while ya wait.
Atmosphere: 1
Food: 2
Service: 1
Wait over 10 minutes for 3 drinks...
Atmosphere: 1
Food: 3
Service: 1
Ordered through the app. Order was accurate, everything was hot and tasted good.
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
Seems like every time I place a mobile order it takes a hour+ to get my food. Plus the service here is not the best. Tried calling the store # but of course no answer.
Atmosphere: 1
Food: 3
Service: 1
Bad attitudes make for bad food which is why I won't go to this Sonic anymore. In general there are a lot of great employees who provide a good experience. I like to support the youth of Denison, especially the working ones trying to find their way in life. It seems I keep running into the same person with the same bad attitude again and again. I won't call them out by posting the video of our last interaction, but I will say that their name starts with J. After repeated bad experiences with the one hostess, I walked in to see the manager who was pleasant. The person with the bad attitude instantly ran into the back to hide; this isn't the way an honest person behaves, this is how people behave when they know they're in the wrong. I may try again in another year or two, hopefully they improve the staff there by making sure they're suited to work in customer facing situations.
Atmosphere: 1
Food: 4
Service: 1
My order today, 7/6/25, had to be thrown out 🤬 EVERYTHING SMELLED & TASTED LIKE FISH😒😒😒 USUALLY everything is awesome but today was a disappointment
Atmosphere: 5
Food: 2
Service: 5
We had an issue ordering with the app that removed the 1/2 off drink AND the free corndog. They were so understanding, and comped MULTIPLE corndogs! Above and beyond customer service!!! I'll definitely be coming back to this Sonic.
Atmosphere: 5
Food: 5
Service: 5
The shakes and slushies are watery and do not have a good consistency.
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