Best place for Birthday Cakes, try the chocolate, the carrot cake or Italian Wedding cake, totally delicious and reasonable prices.
Atmosphere: 5
Food: 5
Service: 5
Samantha M
Everything about this place is amazing! They make delicious beautiful cakes and the prices are unbeatable! My daughter’s sweet 16 cake was perfect! Thank you
Atmosphere: 5
Food: 5
Service: 5
Coach Tanza
My daughter was there and they were very rude. They lost a lot of potential business. I wonder what was up with that. She was just trying to do birthday party for her daughter.
Atmosphere: 1
Service: 1
Loren Croft
The most sweetest people own/operate this establishment. Overall 10/10 experience working with them on my dream wedding cake. Amazing prices, several options and hands down best tasting cake EVER. My wedding cake was custom made to match my wedding and lord was it beyond perfect! I was a customer before my wedding and I will continue to give all of my baking needs business to them!
Thank you for being apart of making my special day the sweetest treat of them all! 🤍
Atmosphere: 5
Food: 5
Service: 5
Libby C.
Heather and staff are always welcoming and have excellent ideas for our parties/celebrations. We love just popping in for a sweet after school snack as well. Yummy treats! We appreciate all you do for us! Thank you!
Atmosphere: 5
Food: 5
Service: 5
Viviana
I was excited to use this local business again, for an event, late next month. Unfortunately, That excitement was quickly diminished and I left disappointed. The greeting upon arrival was very unwelcoming. I was approached with negativity throughout the visit this time around; it really took me by surprise. Upon being asked, I explained my reason for the visit but kept getting interrupted mid-sentences( I couldn’t get when the event would be, ideas, and possible alternative options out fast enough). The conversation continued with abrasive interruptions... I just had to walk out. Customers are coming to the establishment for your expertise and talent. Such interruptions can really cause confusion; not only for the customer, but for the employees. This leads to being all over the place and losing track of the main points. Employees may also find the answer to all of their questions if they let the customer speak. My recommendation is to encourage great customer service and to hear the customer out; then, tailor the conversation based on that. Politely lead the customer in the direction you need them to go to help create a streamlined conversation so that details aren't missed and the risk of miscommunications can be avoided. Mid interruptions along with abrupt negativity can really be frustrating to customers who are looking for your help in making an event memorable.
Atmosphere: 1
Food: 4
Service: 1
Eva Orchard
I ordered 9 dozen cupcakes for an event and everyone at the event raved about the delicious cupcakes! They were ready when I arrived at my pick up time and staff helped me carry all the cupcakes out to my car. I will use this bakery again for special events.
Atmosphere: 5
Food: 5
Service: 5
Kimberly Graham
Ordered cookies for a baby shower. Not only were they adorable, but also so good! I love cheesecake, and The Frosted Shoppe has the best! You can also buy it by the slice. It is amazing!
Atmosphere: 5
Food: 5
Service: 5
Michelle Stanfield
I ordered an Oreo cheesecake for my husband’s birthday celebration and it was beyond my expectations!! It was delicious, beautiful and the pricing was amazing!! I will be a returning customer for future cakes!!! Thank you for your amazing service and cake!!!
Atmosphere: 5
Food: 5
Service: 5
Melody Adams
I just stopped in because I needed a cupcake. The person that helped me was so nice. The prices were amazing and it was delicious.
these ladies nailed it beautiful wedding cake 🎂 Thank you'll so much
ME
I had some of your Christmas cookies given to me. They were BOMB! Need to come check you guys out!
Shacreda Andrews
They are very kind fun loving. They have been doing all my cakes for about the last 5 years or so, and all the desserts are awesome!
Amber Martellini
I can't help myself everytime I walk in!!! This place is amazing! From the sweet smell that smacks you in the face to the glass case that contains the beautiful pieces of artwork that is moist cupcakes, cakes and cheesecakes. Then to your right are face size cookies, brownies and breads in glass dome shaped containers that draw and claim your eyes. This place is amazing and the family that owns it are very friendly amd will ask you if you wan a fork with your cake because they know you won't make it home. I love it amd will be back. Prices are great.
Allie Cat
I had some of your Christmas cookies given to me. They were BOMB! Need to come check you guys out!
Best place for Birthday Cakes, try the chocolate, the carrot cake or Italian Wedding cake, totally delicious and reasonable prices.
Atmosphere: 5
Food: 5
Service: 5
Everything about this place is amazing! They make delicious beautiful cakes and the prices are unbeatable! My daughter’s sweet 16 cake was perfect! Thank you
Atmosphere: 5
Food: 5
Service: 5
My daughter was there and they were very rude. They lost a lot of potential business. I wonder what was up with that. She was just trying to do birthday party for her daughter.
Atmosphere: 1
Service: 1
The most sweetest people own/operate this establishment. Overall 10/10 experience working with them on my dream wedding cake. Amazing prices, several options and hands down best tasting cake EVER. My wedding cake was custom made to match my wedding and lord was it beyond perfect! I was a customer before my wedding and I will continue to give all of my baking needs business to them!
Thank you for being apart of making my special day the sweetest treat of them all! 🤍
Atmosphere: 5
Food: 5
Service: 5
Heather and staff are always welcoming and have excellent ideas for our parties/celebrations. We love just popping in for a sweet after school snack as well. Yummy treats! We appreciate all you do for us! Thank you!
Atmosphere: 5
Food: 5
Service: 5
I was excited to use this local business again, for an event, late next month. Unfortunately, That excitement was quickly diminished and I left disappointed. The greeting upon arrival was very unwelcoming. I was approached with negativity throughout the visit this time around; it really took me by surprise. Upon being asked, I explained my reason for the visit but kept getting interrupted mid-sentences( I couldn’t get when the event would be, ideas, and possible alternative options out fast enough). The conversation continued with abrasive interruptions... I just had to walk out. Customers are coming to the establishment for your expertise and talent. Such interruptions can really cause confusion; not only for the customer, but for the employees. This leads to being all over the place and losing track of the main points. Employees may also find the answer to all of their questions if they let the customer speak. My recommendation is to encourage great customer service and to hear the customer out; then, tailor the conversation based on that. Politely lead the customer in the direction you need them to go to help create a streamlined conversation so that details aren't missed and the risk of miscommunications can be avoided. Mid interruptions along with abrupt negativity can really be frustrating to customers who are looking for your help in making an event memorable.
Atmosphere: 1
Food: 4
Service: 1
I ordered 9 dozen cupcakes for an event and everyone at the event raved about the delicious cupcakes! They were ready when I arrived at my pick up time and staff helped me carry all the cupcakes out to my car. I will use this bakery again for special events.
Atmosphere: 5
Food: 5
Service: 5
Ordered cookies for a baby shower. Not only were they adorable, but also so good! I love cheesecake, and The Frosted Shoppe has the best! You can also buy it by the slice. It is amazing!
Atmosphere: 5
Food: 5
Service: 5
I ordered an Oreo cheesecake for my husband’s birthday celebration and it was beyond my expectations!! It was delicious, beautiful and the pricing was amazing!! I will be a returning customer for future cakes!!! Thank you for your amazing service and cake!!!
Atmosphere: 5
Food: 5
Service: 5
I just stopped in because I needed a cupcake. The person that helped me was so nice. The prices were amazing and it was delicious.
Restaurantji Recommends
these ladies nailed it beautiful wedding cake 🎂 Thank you'll so much
I had some of your Christmas cookies given to me. They were BOMB! Need to come check you guys out!
They are very kind fun loving. They have been doing all my cakes for about the last 5 years or so, and all the desserts are awesome!
I can't help myself everytime I walk in!!! This place is amazing! From the sweet smell that smacks you in the face to the glass case that contains the beautiful pieces of artwork that is moist cupcakes, cakes and cheesecakes. Then to your right are face size cookies, brownies and breads in glass dome shaped containers that draw and claim your eyes. This place is amazing and the family that owns it are very friendly amd will ask you if you wan a fork with your cake because they know you won't make it home. I love it amd will be back. Prices are great.
I had some of your Christmas cookies given to me. They were BOMB! Need to come check you guys out!
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