We've been coming to the 288 location for a while because of where we are located. Came to Burger King tonight, and was not impressed. The menu was not updated so we were charged a dollar than expected due to lack recent menu prices, the food was not made how we ordered it to be and the quality was poor than what it has been the previous times coming to this location. Not worth the price for what you pay.
Atmosphere: 2
Food: 2
Service: 2
Tony Maldonado
Ok so I will take this to corporate this people don't give you your RECEIPT they always say the machine is not a working it like 4 times In a row I try to put a survey of how rude and unprofessional the manager is and call corporate and it asks for the transaction number at bottom of receipt thats why they refuse to give receipts the food is dry hard and cold and the girl was extremely rude and unprofessional shut the window on me this burger king sucks!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Whopper, Onion Rings
William Shropshire
Corporate i have a problem
Atmosphere: 1
Food: 1
Service: 1
Robert Herrera
Restroom floors where slipper due to floor cleaner.. witnessed cook coughing with mouth open… they dropped a piece of equipment from the food line and didn’t bother picking it up immediately. Got my food and left and it was still on the ground so I don’t know if they picked it up and cleaned it or replace it. I’m not from this area so I’m glad I won’t have to come back here any time soon.
Atmosphere: 1
Food: 3
Service: 3
Katherine McDonald
Has made some improvements. The service was awesome
Atmosphere: 4
Food: 3
Service: 5
Pac Sumners
Parking lot under construction. Service a little slow food was good. Has a kids playground
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Chicken Nuggets and Fries, French Fries, Chicken Sandwich
Heidi Bard
Ordered a firy wrap "completely plain besides the firy sauce/no lettuce, royal sauce or tomato"- add bacon and cheese. They gave us a regular wrap, no firy sauce. We went back in, asked for just a side of firy sauce because they messed up the wrap and they said no and also refused to remake it. Receipt said "firy wrap, no lettuce, tomato and royal sauce add cheese and bacon" Still said it was our "fault" for ordering it "wrong" and made us pay for a new wrap. Staff should be fired, horrible service.
Atmosphere: 1
Food: 1
Service: 1
Moe
The onion on the burger was bigger than the whole burger itself. $5 meal deal. Is real a kids meal.
Wheelchair accessibility: The door wasn't big enough to get my wheelchair thur. Didn't want to mess up my wheels. New restaurant I won't be returning.
Atmosphere: 1
Food: 1
Service: 1
O M G
Same as others.... the workers have the sign off saying they are closed at 11pm. Go to the window and they are actually open. It would be nice if they didn't try closing early all the time. This has happened to me before and the workers ignored the window. Not good for an already struggling business.
Service: 1
Ethan F
Super dirty. Very inattentive workers with no sense of cleanliness. Playground smelled like urine. Won't be coming back here again.
Can’t put my finger on it, but something’s lacking here….maybe more customers. Few patrons and even less ambiance. Okay, though.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Cheeseburger
Billy Branch
After working eight hours in my first job and four hours in my second one, I was really looking forward to getting a Bacon King meal. So I plotted a course to this Burger King l. I saw on google that the restaurant was open until midnight, and it would take me ten minutes to get there. Got that at 11:33PM and the drive through was blocked by a delivery truck. I tried to go in and the doors were locked. The driver of the truck said he would be leaving so I could use the drive through. He moved and I got to the drive through at 11:40. The signs were turned off and I got a recording saying that the store was closed. As I drove through I was actively ignored by the workers inside even through the open sign was still on. REALLY AGGRAVATING. Don't worry though. I drove to a Wendy's that had a sign that said they were open and when I pulled up, WHATAYA KNOW? THEY WERE OPEN.
This particular Burger King at this location has always struggled. When it come under new management a few years ago, I thought things had changed. Not so much, the place is still run by people who close when they want too regardless of that the sign says or what google says the hours of operation are.
And the following review was four years ago under the previous management. The more things change the more they stay the same.
Drove to this Burger King because Google said it was open until midnight. Got there at 11:30PM. No one answered me in the drive through. Drove around to the doors which also said they were open until midnight. Yet the doors were locked. One woman was mopping the floor in the grill area and some guy walked out of the bathroom while I was sitting in my car. I understand that it was late, but if google says you're open until midnight, and the schedule at the door says that you're open until midnight, be open at midnight..
Went there tonight at 8:30PM figuring they would be open. They were, but the service was just awful. I waited for thirty minutes, got the wrong order and didn't care.
This place needs to close.
Atmosphere: 1
Food: 1
Service: 1
SNJ Florez
The food was great ? love the place clean.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: French Fries, Chicken Sandwich, Whopper Meal
Melvin p
Terrible food, very low-quality. I won't try it again.
Atmosphere: 4
Food: 1
Service: 4
Missy Skinner
Tried to close early and wouldn't answer the window. Only answered it because I sat there and knocked until they did. The worst part is they had the order they just chose not to do it. Till we got there
We've been coming to the 288 location for a while because of where we are located. Came to Burger King tonight, and was not impressed. The menu was not updated so we were charged a dollar than expected due to lack recent menu prices, the food was not made how we ordered it to be and the quality was poor than what it has been the previous times coming to this location. Not worth the price for what you pay.
Atmosphere: 2
Food: 2
Service: 2
Ok so I will take this to corporate this people don't give you your RECEIPT they always say the machine is not a working it like 4 times In a row I try to put a survey of how rude and unprofessional the manager is and call corporate and it asks for the transaction number at bottom of receipt thats why they refuse to give receipts the food is dry hard and cold and the girl was extremely rude and unprofessional shut the window on me this burger king sucks!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Whopper, Onion Rings
Corporate i have a problem
Atmosphere: 1
Food: 1
Service: 1
Restroom floors where slipper due to floor cleaner.. witnessed cook coughing with mouth open… they dropped a piece of equipment from the food line and didn’t bother picking it up immediately. Got my food and left and it was still on the ground so I don’t know if they picked it up and cleaned it or replace it. I’m not from this area so I’m glad I won’t have to come back here any time soon.
Atmosphere: 1
Food: 3
Service: 3
Has made some improvements. The service was awesome
Atmosphere: 4
Food: 3
Service: 5
Parking lot under construction. Service a little slow food was good. Has a kids playground
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Chicken Nuggets and Fries, French Fries, Chicken Sandwich
Ordered a firy wrap "completely plain besides the firy sauce/no lettuce, royal sauce or tomato"- add bacon and cheese.
They gave us a regular wrap, no firy sauce.
We went back in, asked for just a side of firy sauce because they messed up the wrap and they said no and also refused to remake it.
Receipt said "firy wrap, no lettuce, tomato and royal sauce add cheese and bacon"
Still said it was our "fault" for ordering it "wrong" and made us pay for a new wrap.
Staff should be fired, horrible service.
Atmosphere: 1
Food: 1
Service: 1
The onion on the burger was bigger than the whole burger itself. $5 meal deal. Is real a kids meal.
Wheelchair accessibility: The door wasn't big enough to get my wheelchair thur. Didn't want to mess up my wheels. New restaurant I won't be returning.
Atmosphere: 1
Food: 1
Service: 1
Same as others.... the workers have the sign off saying they are closed at 11pm. Go to the window and they are actually open. It would be nice if they didn't try closing early all the time. This has happened to me before and the workers ignored the window. Not good for an already struggling business.
Service: 1
Super dirty. Very inattentive workers with no sense of cleanliness. Playground smelled like urine. Won't be coming back here again.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Can’t put my finger on it, but something’s lacking here….maybe more customers. Few patrons and even less ambiance. Okay, though.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Cheeseburger
After working eight hours in my first job and four hours in my second one, I was really looking forward to getting a Bacon King meal. So I plotted a course to this Burger King l. I saw on google that the restaurant was open until midnight, and it would take me ten minutes to get there. Got that at 11:33PM and the drive through was blocked by a delivery truck. I tried to go in and the doors were locked. The driver of the truck said he would be leaving so I could use the drive through. He moved and I got to the drive through at 11:40. The signs were turned off and I got a recording saying that the store was closed. As I drove through I was actively ignored by the workers inside even through the open sign was still on. REALLY AGGRAVATING. Don't worry though. I drove to a Wendy's that had a sign that said they were open and when I pulled up, WHATAYA KNOW? THEY WERE OPEN.
This particular Burger King at this location has always struggled. When it come under new management a few years ago, I thought things had changed. Not so much, the place is still run by people who close when they want too regardless of that the sign says or what google says the hours of operation are.
And the following review was four years ago under the previous management. The more things change the more they stay the same.
Drove to this Burger King because Google said it was open until midnight. Got there at 11:30PM. No one answered me in the drive through. Drove around to the doors which also said they were open until midnight. Yet the doors were locked. One woman was mopping the floor in the grill area and some guy walked out of the bathroom while I was sitting in my car.
I understand that it was late, but if google says you're open until midnight, and the schedule at the door says that you're open until midnight, be open at midnight..
Went there tonight at 8:30PM figuring they would be open. They were, but the service was just awful. I waited for thirty minutes, got the wrong order and didn't care.
This place needs to close.
Atmosphere: 1
Food: 1
Service: 1
The food was great ? love the place clean.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: French Fries, Chicken Sandwich, Whopper Meal
Terrible food, very low-quality. I won't try it again.
Atmosphere: 4
Food: 1
Service: 4
Tried to close early and wouldn't answer the window. Only answered it because I sat there and knocked until they did. The worst part is they had the order they just chose not to do it. Till we got there
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