First timer here and I will be back ! The young lady who helped was very helpful and guided me through my first time . I was offered complimentary chips and a complimentary guacamole for my first time . The portions are very worth the price .
Atmosphere: 5
Food: 5
Service: 5
Seth Sullivant
Let me start by saying I never leave reviews for places, but I grew up in Rockwall and know the family that started Chiloso; they would be astonished by the service delivered at the Denton location today. My brother and I came in at noon for lunch and started by waiting at an empty counter for 5 min. When the two women came out to help us it was immediately clear that they were high as kites. I ordered 3 tacos. She pulled the tortillas from the grill and then proceeded to stare at me until i asked for 2 shredded chicken and 1 barbacoa. She grabs the barbacoa from the counter behind her (no idea how long it was sitting there) and proceeds to dig her fingers in the meat to 'check that it was warm'. After drowning the tortillas in the meats she then again stares at me in silence before finally gesturing her hands at the veggies. Overall I am really disappointed in what this location has turned into. I grew up going to Chiloso before school and after games in highschool. I was so excited when one opened near me but the management and staff has turned it into a joke. Do better.
Atmosphere: 1
Food: 3
Service: 1
Ja’Meelah Robinson
First and absolute last time visiting this location. Placed an over via UberEats for pick-up. Arrived at the business 30 minutes later to pick up my order. It was not ready but this wasn’t a huge deal to me. However, I wasn’t greeted or even acknowledged upon walking in. After I did not see my order in the pick up area, I lingered around the counter for assistance. Again, NO ACKNOWLEDGMENT WHATSOEVER. A person who appeared to have been a manager of some sort simply stood off to the side while taking a call, and even after his call never acknowledged me either. After standing at the counter for about 7 minutes I just took a seat and waited for another 5 minutes. Someone from the kitchen came out and handed me a bag with my receipt. After reviewing the contents of the bag and the receipt, I was still missing a breakfast bowl. I alerted the young lady at the counter and she checked with the kitchen regarding my missing bowl. The kitchen then advised her that SHE needed to make my bowl since she was working the counter. She sloppily made the bowl and simply handed it to me. No bag, no napkins to even attempt to clean the food leaking from the top that wasn’t even closed. As others say, the portion sizes genuinely do not justify the prices of the items. I don’t live near a Chiloso location but had been wanting to try it for months. Since I happened to be in the area, I gave it a go and purchased 4 dishes for a total of $60. After the service received this morning, Chiloso will NEVER get a dime from me again.
Atmosphere: 3
Food: 3
Service: 1
Jenae Williams
Don’t get the chicken tortilla soup. She literally pour some chicken broth on top of some chicken. Not worth it however I love this place.
Atmosphere: 4
Food: 3
Service: 4
Dan The Man
If I can go to a restaurant and it is consistent across the board at every restaurant that I go to, then there is little to no problems. Chiloso started in Rockwall, and I'm glad to see how far it's grown. This food is absolutely delectable
Atmosphere: 5
Food: 5
Service: 5
Brandon Jourdan
I haven’t posted anything on here for this restaurant hoping they would fix the issue with not having a main item but this is my 7th time I’ve gone in to this location only to be told sorry we don’t have steak after they started building my order and i get things happen but 7 times now is more than an accident it’s people not doing there job wish this location was as good as it used to be.
Atmosphere: 3
Food: 1
Service: 3
Tyler Davis
10/10 all around. The food AND drinks is amazing. Service is amazing. The manager and staff were so nice and patient. We WILLLLL be back!!!
Atmosphere: 5
Food: 5
Service: 5
Cal Con
I wish I could recommend this restaurant, but unfortunately all of the times I have visited I have left feeling a little ripped off. This place is supposed to be similar to Chipotle, however, they charge more for smaller portions than Chipotle does. And I could probably forgive that if the ingredients were a little better, but they aren't. The chicken always has some bits char in it that taste incredibly burnt, bitter, and overpower anything else you might taste in that bite.
If you end up going to Chiloso, and you see that they are not giving you what you paid for, walk out. Chipotle is right down the road and will give you more quality food for less cost.
Atmosphere: 1
Food: 1
Service: 1
Nacheily Ramos
Chilosos deserves all the stars and more! They have been an incredible support to our school district year after year. I honestly couldn’t get through football season without their help and generosity. Their food is absolutely amazing — always fresh, flavorful, and loved by everyone! A special thank you to Araceli, who is always so kind, helpful, and willing to go above and beyond. There truly aren’t enough words to express our gratitude and appreciation for everything Chilosos does for us. We love and appreciate you all more than you know! 💛💚
Atmosphere: 5
Food: 5
Service: 5
Alicia Rhodes
Thank you so much for kitchen staff and Eric. Ordering taco boxes for 70 teachers is a task. Thank you again—Nelson Elementary
The manager was training his new staff, which is noteworthy because other restaurants, like Chipotle, struggle with employee training. My meal was excellent, and his staff was very professional.
Atmosphere: 5
Food: 5
Service: 5
Abdal Elkh
This location has always provided amazing service and is the only place I reach out to when placing catering orders for my team and events. The staff are always open to working with the budget I have to ensure we get the best experience. The food is always at an appropriate temperature and the taste is incredible. We always get chicken for our catering orders, but they are also vegetarian friendly with their beans, tortillas, chips, and salad mix they include in addition to all the sauces and salsas they provide. Everyone on our team is always excited to see Chiloso in the office because it is always a delicious time. Thank you to the whole Chiloso Denton squad!
We wanted to try a new place and Chiloso was close to the store we were going to shop at, so we decided to stop for lunch. We wanted to try the street tacos but unfortunately they were out of barbacoa and the homemade tortillas. Some were found but at that point we decided to go elsewhere.
Karina Castro
I love coming to Chiloso! The workers are always so friendly! The food, never disappoints!! I've come so many times and it's always a hit! I love their chicken taquitos!! Ughhhh soooo good! Already thinking about going back
First timer here and I will be back ! The young lady who helped was very helpful and guided me through my first time . I was offered complimentary chips and a complimentary guacamole for my first time . The portions are very worth the price .
Atmosphere: 5
Food: 5
Service: 5
Let me start by saying I never leave reviews for places, but I grew up in Rockwall and know the family that started Chiloso; they would be astonished by the service delivered at the Denton location today. My brother and I came in at noon for lunch and started by waiting at an empty counter for 5 min. When the two women came out to help us it was immediately clear that they were high as kites. I ordered 3 tacos. She pulled the tortillas from the grill and then proceeded to stare at me until i asked for 2 shredded chicken and 1 barbacoa. She grabs the barbacoa from the counter behind her (no idea how long it was sitting there) and proceeds to dig her fingers in the meat to 'check that it was warm'. After drowning the tortillas in the meats she then again stares at me in silence before finally gesturing her hands at the veggies. Overall I am really disappointed in what this location has turned into. I grew up going to Chiloso before school and after games in highschool. I was so excited when one opened near me but the management and staff has turned it into a joke. Do better.
Atmosphere: 1
Food: 3
Service: 1
First and absolute last time visiting this location. Placed an over via UberEats for pick-up. Arrived at the business 30 minutes later to pick up my order. It was not ready but this wasn’t a huge deal to me. However, I wasn’t greeted or even acknowledged upon walking in. After I did not see my order in the pick up area, I lingered around the counter for assistance. Again, NO ACKNOWLEDGMENT WHATSOEVER. A person who appeared to have been a manager of some sort simply stood off to the side while taking a call, and even after his call never acknowledged me either. After standing at the counter for about 7 minutes I just took a seat and waited for another 5 minutes. Someone from the kitchen came out and handed me a bag with my receipt. After reviewing the contents of the bag and the receipt, I was still missing a breakfast bowl. I alerted the young lady at the counter and she checked with the kitchen regarding my missing bowl. The kitchen then advised her that SHE needed to make my bowl since she was working the counter. She sloppily made the bowl and simply handed it to me. No bag, no napkins to even attempt to clean the food leaking from the top that wasn’t even closed. As others say, the portion sizes genuinely do not justify the prices of the items. I don’t live near a Chiloso location but had been wanting to try it for months. Since I happened to be in the area, I gave it a go and purchased 4 dishes for a total of $60. After the service received this morning, Chiloso will NEVER get a dime from me again.
Atmosphere: 3
Food: 3
Service: 1
Don’t get the chicken tortilla soup. She literally pour some chicken broth on top of some chicken. Not worth it however I love this place.
Atmosphere: 4
Food: 3
Service: 4
If I can go to a restaurant and it is consistent across the board at every restaurant that I go to, then there is little to no problems. Chiloso started in Rockwall, and I'm glad to see how far it's grown. This food is absolutely delectable
Atmosphere: 5
Food: 5
Service: 5
I haven’t posted anything on here for this restaurant hoping they would fix the issue with not having a main item but this is my 7th time I’ve gone in to this location only to be told sorry we don’t have steak after they started building my order and i get things happen but 7 times now is more than an accident it’s people not doing there job wish this location was as good as it used to be.
Atmosphere: 3
Food: 1
Service: 3
10/10 all around. The food AND drinks is amazing. Service is amazing. The manager and staff were so nice and patient. We WILLLLL be back!!!
Atmosphere: 5
Food: 5
Service: 5
I wish I could recommend this restaurant, but unfortunately all of the times I have visited I have left feeling a little ripped off. This place is supposed to be similar to Chipotle, however, they charge more for smaller portions than Chipotle does. And I could probably forgive that if the ingredients were a little better, but they aren't. The chicken always has some bits char in it that taste incredibly burnt, bitter, and overpower anything else you might taste in that bite.
If you end up going to Chiloso, and you see that they are not giving you what you paid for, walk out. Chipotle is right down the road and will give you more quality food for less cost.
Atmosphere: 1
Food: 1
Service: 1
Chilosos deserves all the stars and more! They have been an incredible support to our school district year after year. I honestly couldn’t get through football season without their help and generosity. Their food is absolutely amazing — always fresh, flavorful, and loved by everyone!
A special thank you to Araceli, who is always so kind, helpful, and willing to go above and beyond. There truly aren’t enough words to express our gratitude and appreciation for everything Chilosos does for us. We love and appreciate you all more than you know! 💛💚
Atmosphere: 5
Food: 5
Service: 5
Thank you so much for kitchen staff and Eric. Ordering taco boxes for 70 teachers is a task. Thank you again—Nelson Elementary
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The manager was training his new staff, which is noteworthy because other restaurants, like Chipotle, struggle with employee training. My meal was excellent, and his staff was very professional.
Atmosphere: 5
Food: 5
Service: 5
This location has always provided amazing service and is the only place I reach out to when placing catering orders for my team and events. The staff are always open to working with the budget I have to ensure we get the best experience. The food is always at an appropriate temperature and the taste is incredible. We always get chicken for our catering orders, but they are also vegetarian friendly with their beans, tortillas, chips, and salad mix they include in addition to all the sauces and salsas they provide. Everyone on our team is always excited to see Chiloso in the office because it is always a delicious time. Thank you to the whole Chiloso Denton squad!
Atmosphere: 5
Food: 5
Service: 5
Great food friendly service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Blackened Salmon Tacos, Grilled Avocados, Tortilla Soup, Habanero
We wanted to try a new place and Chiloso was close to the store we were going to shop at, so we decided to stop for lunch. We wanted to try the street tacos but unfortunately they were out of barbacoa and the homemade tortillas. Some were found but at that point we decided to go elsewhere.
I love coming to Chiloso! The workers are always so friendly! The food, never disappoints!! I've come so many times and it's always a hit! I love their chicken taquitos!! Ughhhh soooo good! Already thinking about going back
Atmosphere: 5
Food: 5
Service: 5
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