D.P. Dough

1216 W Hickory St, Denton
(940) 331-9333

Recent Reviews

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Rwan Tarai

This review is based solely on the customer service I received at this location. I went in to pick up an order and was greeted by a gentleman behind the counter who was working on an order. I told him I was there to pick up my order, and he said it would take two minutes. I agreed and waited.

There were Hot Wheels near the register, so I spent some time playing while I waited. About ten minutes later, I returned to the register to check on the status of my order. The same gentleman was still busy working on another order, so I stood at the register waiting for him to notice me. From a distance, I heard a woman say, “I’ll be right with you.”

When the gentleman finally noticed me, I asked about my order. He told me to check with the woman instead. When she came over, she told me the exact same thing—that it would be two more minutes. I mentioned that I had already been waiting for ten minutes after being told the same thing earlier. She snapped at me and said, “No, you haven’t been waiting for ten minutes.”

I responded, “Yes, I have been waiting for ten minutes,” but she denied it, walked away, then returned a few seconds later and took my picture with her phone without my consent before walking away again. This made me extremely uncomfortable and upset. When I asked why she took my picture, she said I was rude and that she needed to report me.

At that point, I was very frustrated and did swear at her before canceling my order and leaving. That reaction is completely out of character for me, but the situation escalated unnecessarily and left me feeling disrespected.

Based on this experience, I would not recommend this place to anyone.

Service: 1

Jose Gonzales

Tristan did such a good job. I love the energy they put into the atmosphere of the place. Very kind considerate and offered alternative to better fit my cravings.

Atmosphere: 5

Food: 4

Service: 5

LaLa

Changed my rating after ordering, late at night, through UberEats. Food was late, old and cold. Complained to UberEats and only got my tip back. $19 for cold left overs! Was so glad that a good option was open until 3am. Was wrong! Not a good option late at night! Forget it!

Atmosphere: 4

Food: 2

Service: 2

Keenan Rothrock

Reasonably priced and unreasonably good. Not quick, but open SUPER late, which is always nice.

Atmosphere: 3

Food: 5

Service: 4

Rebecca Decker

I love the food here and honestly the service is beyond amazing. They catered for a family event we had and I was blow away by the hospitality

Atmosphere: 5

Food: 5

Service: 5

lego booboo

D.p dough was awesome. They have great staff and a nice atmosphere very clean and a lot of games to play
Perfect to come hang out at after you get out of the bars or if you just need something to do in your free time
They have great food
100% recommend and will be going back for food again

Atmosphere: 5

Food: 5

Service: 5

Juan Martinez JR

Here’s the thing lol, I show up with my littler brother, wait 10 minutes before being serviced, and when I do get serviced the girl, some brown haired chick, says “what do you want?”

Mind you, they have an electric piano at the cash register, so I’m playing some lovely tunes…

Then, me not knowing, say , nicely ofcourse, “what size pizz-“

Before I can finish my sentence, this employee screams at me “WE DONT SERVE PIZZA”

Me “oh okay”

Then she storms off and angrily shuts off the piano

Haha, just a funny story time that happened lol, idk if the foods good or not , she didn’t let me order 😔

Atmosphere: 1

Food: 1

Service: 1

Claire Manross

I love DP dough but unfortunately the night shift is incredibly rude. Very disappointing from a place that used to pride itself on service. She consistently rolled her eyes and spoke extremely rudely to customers

Service: 1

Arin Wilkerson

I made an ordered on door dash. The order was delivered but not completed on the door dash app and was missing items (no drink). Couldn't make a clame on D.D. since the order wasn't completed through their service. Called the store and the young lady that answered the phone was very rude. Situation was not resolved.

Food: 3

Service: 1

Rob Chapin

The calzone was good until it made sick.

Food: 3

Service: 5

Juliana Castro D.

Delish!, I have my issues with marinara sauce but yours guys is too perfect!, and obviously the calzones. My husband ordered the Roni zoni and I had the Maui Wowi Zone... Yummy. And last but not least the warmy chocolate chip cookies, oh yeah!

Food: 5

Service: 5

Andrew Alvarado

DP DOUGH delivered my food after 3 AM!!!!!! Amazing!!! Whoever was the driver on Monday June,30th at 3 AM is a sexy beast! Glad I tipped !

Atmosphere: 5

Food: 5

Service: 5

Norah Wolf

Super nice staff, great food, the Mean Green is the best.❤️❤️😁😁

Atmosphere: 5

Food: 5

Service: 5

Ron Butler

First time visiting. Customer Service was excellent. Everything came as ordered. Would have preferred it a little hotter (heat wise). Parking is a pain but worth the visit. We will be back.

Atmosphere: 5

Food: 4

Service: 5

Kara Barber

The chicken parmazone is awesome! Don't forget to hook it up!

Atmosphere: 5

Food: 5

Service: 5

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