El Pollo Loco
2822 W University Dr, Denton
(817) 997-4278
Recent Reviews
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Very dirty, floors, bathrooms, just basically unclean. Chose to eat elsewhere.
Atmosphere: 1
Food: 1
Service: 1
Great Chicken Dinner service is fabulous been there twice no issues really enjoy
Atmosphere: 5
Food: 5
Service: 5
Been wanting to try this place and so glad I did!!!
Atmosphere: 5
Food: 5
Service: 5
Don’t go to this place at night expecting fresh cooked chicken. You are going to get the leftovers from the day. I stopped there last night after a long drive from New Mexico. I ordered drive through and drove home whith it. When I got home to my surprised I got just that an over cooked dry chicken more like chicken jerky, that was probably sitting there for quite awhile but I was so hungry that I ate it anyways. Then I decided to call the store and speak to the manager to complain. The idiot wanted me to take pictures of the chicken and come back the next day with tge receipt for a refund. I told him that I did not care about the refund just wanted to let him know the kind of product they are selling. I am never buying Pollo Loco at this location!!
Atmosphere: 1
Food: 1
Service: 1
Fresh hot grilled chicken. Highly underrated.
Atmosphere: 5
Food: 5
Service: 5
I came an hour before closing time and they told me there was no more chicken, wasn't the place supposed to be called pollo loco? They didn't want to work twice as they had everything clean and ready to go home. Don't come to this location if it's late, they won't serve you.
Food combos are good. Great fire-grilled flavored chicken.
Atmosphere: 4
Food: 5
Service: 5
Don’t know what is going on but this is the FOURTH time they cancel my order on Uber Eats. So frustrating.
Atmosphere: 1
Food: 1
Service: 1
Not impressed. Dry and bland
Atmosphere: 3
Food: 2
Service: 3
Ordered a Chicken chipotle quesadilla and they gave me a salsa verde chicken quesadilla and when ordering the worker asked me twice “salsa verde or chipotle sauce”.
Service: 1
Restaurantji Recommends
Place was very clean and service was prompt even just a few minutes before closing.
Atmosphere: 5
Food: 5
Service: 5
I got the Chicken burrito combo and had them add sour cream for a staggering cost of $15.50! Opened the burrito up after eating a few bites-- where's the chicken?? Tortilla was hard as a rock... I just threw it away. Not good at all! Would have gotten better food at Taco Bell...
Atmosphere: 5
Food: 1
Service: 5
A Hispanic male with a ponytail was only courteous to MEN at the register. He had a foul attitude and snatched the money from my hand for no reason. Hatred for human women was obvious. Run I tell you..
Atmosphere: 1
Food: 3
Service: 1
Always great 😃
Atmosphere: 5
Food: 5
Service: 5
The weekend I went they had no chicken and it took them long enough for my meal.
Atmosphere: 1
Food: 1
Service: 1
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