The Club Sandwiches were put together very sloppy. Some of them had no meat on them at all! It really was not very busy so what’s up?
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Country Potato Soup
Andrew Keller
Food is consistently great, and this location is run exceptionally well. I always have a positive experience here.
Atmosphere: 4
Food: 5
Service: 5
Seon Broome
I've been to this location a few times, and I've always ordered carry-out. I can think of one time I had ordered a sandwich ahead, and I came 15 minutes late, and it still wasn't prepared. I had to wait an extra 10 minutes in the store. Thankfully, that was a one-off experience. Other than the mobile ordered has been fantastic and very timely! They have an honor system process where you just grab your meal in a bag from a shelf. Your meal has a sticker receipt with your name on it.
I usually order the Spicy Turkey Melt, which consists of avocado, bacon, chipotle ranch, pepper jack cheese, roasted turkey spring mix lettuce, and tomato on a baguette. I also get a side order of chips, sweet tea, and lemonade for the drink. The sandwich is very consistent in flavor. It's not spicy at all to me, but the blend of ingredients combines in a very scrumptious way. The tea they give you is plentiful in size and is very good in taste. If you're a sweet lover you won't be disappointed!
Eventually, I'll try the other sandwiches. They have so many, but the Spicy Turkey Melt has been the go-to for me. I recommend you give them a try and see for yourself.
Atmosphere: 4
Food: 5
Service: 4
j.a. minter
Spent half an hour waiting for two sandwiches one of which was a hot sandwich that came out cold. And they forgot the mac and cheese we ordered on the side which we didn't realize until we were home and who goes back out for $3 mac and cheese? Then when I voiced my displeasure that they probably should've let us know there was a bit of a wait, the girl handing off the food just rolled her eyes.
Atmosphere: 3
Food: 3
Service: 1
Steve Wilson
Great food and the service is on point.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey Sandwich
Colton Carpenter
Used to be better but recently it seems like it's been going downhill
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Club Sandwich and Macaroni
Jasmin Ramirez
My favorite ❤️ Reasonable prices, friendly staff/managers, best lemonade and mac and cheese 😊
TANNER DAVIS
The service was extraordinary! Such kind workers, the food was incredible, would eat here every day if I could. The atmosphere, was great. Great music, great people, great food. 5/5 star experience.
Atmosphere: 5
Food: 5
Service: 5
Grace Elizabeth
I like going to McAlister’s to get a bite to eat, sip on tea and work on my computer. Service at this location is usually pretty good. I’ve had a few average experiences, but overall the service and food quality is consistent and it’s a place I can depend on. Recently not super clean, but I just look for a table that looks like it has been cleaned if I’m going to sit for a while.
Madison Page-Samford
I typically really enjoy coming to McAlister's deli, but I'm very frustrated with what I just experienced. I placed a curbside order and waited for about 30 minutes before the to-go parking sign fell on my car and took a chunk of paint off of the hood. The base that was supposed to be filled with either sand or water to prevent this from happening was empty. I went inside and kindly asked the young lady at the register to let me speak to her manager hoping she could ensure this was fixed and that this and it wouldn't happen to anyone else. The manager filled out an incident and apologized for what happened but did not move the signs or weigh them down like I recommend. She stated that corporate would be calling me and then gave me a coupon for a free meal. While I continued to wait for my meal (a bowl of soup and a salad) I watched multiple families come in, order, get their food, sit down, and eat most of their meals before mine was ready. I waited for over an hour for my meals then had to return when they forgot my drinks. The cashier made it clear that she was irritated with my concerns and that made me very uncomfortable. I appreciate the coupons for agree meal, but I highly doubt I will use it if I have to wait over an hour for my food.
Today was the final straw. I don't understand why the night shift can't get their act together. But they should be ashamed of themselves. 99% of my night visits are a total disaster. I order the same thing as I can't eat meat. I order the veggie sandwich with no onions or peppers and add cheese. That should be easy right? Nope, they mess it up by forgetting something or it looks sloppy, or both. Tonight was no different. The sandwich was missing the avocado and was a mess. So I just asked for the avocado, handed it back. They took it back, (which you technically shouldn't do) added two very small chunks of avocado to the edge and brought it back. No apology, nothing. Then as I'm waiting, the whole kitchen staff comes to the side door to stare at me and say whatever they said. At that point, I walked up to the manager Chello for a refund. I didn't trust them at that point and so she redunded me and as I told her why, she didn't have anything to say. No apology, just brushed it off. Mind you I am very polite and kind to them when they mess up my order. She didn't offer to make it herself or anything. She knows me because her crew has done this to me before. She kind of just chuckled. It wasnt until I was in tears that she apologized. She has the WORST customer service. The place is constantly dirty. The only reason I have ever come back was because Stevie took care of me and talked to his day crew. I've literally been here more times than I could count. I should stop coming here, but it's too far for me to go to another one. But I've had it, they don't care and they are lazy. The night crew just doesn't care and something needs to be done about it. Imagine how frustrating it is to order a simple sandwich and it's always messed up.
Atmosphere: 1
Food: 1
Service: 1
Kenisha “Sweitz” Riley
I ordered spud and it was great
Atmosphere: 5
Food: 5
Service: 5
HEATHER CANNATELLA
Went to pick up a curbside order. Waited about 10 mins and then my husband went inside. He said it was sitting on the counter while he saw employees stand in the back....
Food: 5
Service: 2
Ana Malave
Restaurants need to be clean, tables an chair need to be paint and fix
Kevin Wagner
Good food and great gluten free options. Tea is awesome also. Still great as always
The Club Sandwiches were put together very sloppy. Some of them had no meat on them at all! It really was not very busy so what’s up?
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Country Potato Soup
Food is consistently great, and this location is run exceptionally well. I always have a positive experience here.
Atmosphere: 4
Food: 5
Service: 5
I've been to this location a few times, and I've always ordered carry-out. I can think of one time I had ordered a sandwich ahead, and I came 15 minutes late, and it still wasn't prepared. I had to wait an extra 10 minutes in the store. Thankfully, that was a one-off experience. Other than the mobile ordered has been fantastic and very timely! They have an honor system process where you just grab your meal in a bag from a shelf. Your meal has a sticker receipt with your name on it.
I usually order the Spicy Turkey Melt, which consists of avocado, bacon, chipotle ranch, pepper jack cheese, roasted turkey spring mix lettuce, and tomato on a baguette. I also get a side order of chips, sweet tea, and lemonade for the drink. The sandwich is very consistent in flavor. It's not spicy at all to me, but the blend of ingredients combines in a very scrumptious way. The tea they give you is plentiful in size and is very good in taste. If you're a sweet lover you won't be disappointed!
Eventually, I'll try the other sandwiches. They have so many, but the Spicy Turkey Melt has been the go-to for me. I recommend you give them a try and see for yourself.
Atmosphere: 4
Food: 5
Service: 4
Spent half an hour waiting for two sandwiches one of which was a hot sandwich that came out cold. And they forgot the mac and cheese we ordered on the side which we didn't realize until we were home and who goes back out for $3 mac and cheese? Then when I voiced my displeasure that they probably should've let us know there was a bit of a wait, the girl handing off the food just rolled her eyes.
Atmosphere: 3
Food: 3
Service: 1
Great food and the service is on point.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey Sandwich
Used to be better but recently it seems like it's been going downhill
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Club Sandwich and Macaroni
My favorite ❤️
Reasonable prices, friendly staff/managers, best lemonade and mac and cheese 😊
The service was extraordinary! Such kind workers, the food was incredible, would eat here every day if I could. The atmosphere, was great. Great music, great people, great food. 5/5 star experience.
Atmosphere: 5
Food: 5
Service: 5
I like going to McAlister’s to get a bite to eat, sip on tea and work on my computer. Service at this location is usually pretty good. I’ve had a few average experiences, but overall the service and food quality is consistent and it’s a place I can depend on. Recently not super clean, but I just look for a table that looks like it has been cleaned if I’m going to sit for a while.
I typically really enjoy coming to McAlister's deli, but I'm very frustrated with what I just experienced. I placed a curbside order and waited for about 30 minutes before the to-go parking sign fell on my car and took a chunk of paint off of the hood. The base that was supposed to be filled with either sand or water to prevent this from happening was empty. I went inside and kindly asked the young lady at the register to let me speak to her manager hoping she could ensure this was fixed and that this and it wouldn't happen to anyone else. The manager filled out an incident and apologized for what happened but did not move the signs or weigh them down like I recommend. She stated that corporate would be calling me and then gave me a coupon for a free meal. While I continued to wait for my meal (a bowl of soup and a salad) I watched multiple families come in, order, get their food, sit down, and eat most of their meals before mine was ready. I waited for over an hour for my meals then had to return when they forgot my drinks. The cashier made it clear that she was irritated with my concerns and that made me very uncomfortable. I appreciate the coupons for agree meal, but I highly doubt I will use it if I have to wait over an hour for my food.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Today was the final straw. I don't understand why the night shift can't get their act together. But they should be ashamed of themselves. 99% of my night visits are a total disaster. I order the same thing as I can't eat meat. I order the veggie sandwich with no onions or peppers and add cheese. That should be easy right? Nope, they mess it up by forgetting something or it looks sloppy, or both. Tonight was no different. The sandwich was missing the avocado and was a mess. So I just asked for the avocado, handed it back. They took it back, (which you technically shouldn't do) added two very small chunks of avocado to the edge and brought it back. No apology, nothing. Then as I'm waiting, the whole kitchen staff comes to the side door to stare at me and say whatever they said. At that point, I walked up to the manager Chello for a refund. I didn't trust them at that point and so she redunded me and as I told her why, she didn't have anything to say. No apology, just brushed it off. Mind you I am very polite and kind to them when they mess up my order. She didn't offer to make it herself or anything.
She knows me because her crew has done this to me before. She kind of just chuckled. It wasnt until I was in tears that she apologized. She has the WORST customer service. The place is constantly dirty. The only reason I have ever come back was because Stevie took care of me and talked to his day crew. I've literally been here more times than I could count. I should stop coming here, but it's too far for me to go to another one. But I've had it, they don't care and they are lazy. The night crew just doesn't care and something needs to be done about it. Imagine how frustrating it is to order a simple sandwich and it's always messed up.
Atmosphere: 1
Food: 1
Service: 1
I ordered spud and it was great
Atmosphere: 5
Food: 5
Service: 5
Went to pick up a curbside order. Waited about 10 mins and then my husband went inside. He said it was sitting on the counter while he saw employees stand in the back....
Food: 5
Service: 2
Restaurants need to be clean, tables an chair need to be paint and fix
Good food and great gluten free options. Tea is awesome also. Still great as always
Kid-friendliness: Cheap kids meals
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Dip
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