I don’t know why i give this location chance after chance. When they were first built i thought it was worth bulldozing over the goat pasture and the land there. But every single order they forget something. Every. Single. Order. If it’s not fries, it’s the hash brown. If not the hash brown, it’s the burger. And then when you call to tell them they effed up, it’s a too-flippant ‘oh, come drive all the way back in from wherever you may be to get a half-warm replacement.’ I know they aren’t paid enough and THAT IS MY POINT. To the useless Franchise Owner in charge of that circus, pay your darn people more than friggin pennies so that they might, in the history of the building’s construction (and I’m REALLY not joking. Hire a damn secret shopper too if you don’t believe me 😂) not stiff me out of a side or entree! 😭 i too don’t get paid enough.
Atmosphere: 1
Food: 1
Service: 2
Water Water
The Woman's rest room filthy. The morning Manger DID NOTT CLEAN RESTERAUNT. IF SHE DID IT WOULD NOT BE THAT FILTHY.
Atmosphere: 2
Food: 2
Service: 2
Monier Tookhi
I didn’t ask for mustard
Atmosphere: 1
Food: 1
Service: 1
ChadWick Hodges
This is the 3rd time I did an app order and wasn't made until I arrived at the restaurant 20 minutes after being placed. They always act confused and irritated that I'm waiting for my order as I watch drive through customers and walk in customers order and get their food before I do! Let alone they forgot items! (every time and are rude when I call them out) This used the be the best McDonald's in town but has fallen to close to last now. Save your money and cook at home. If my 5 yr old didn't live her Happy Meals I would have never given them a 2nd let alone a 3rd chance.
Atmosphere: 1
Food: 2
Service: 1
Alexis Mooney
The manager in the mornings doesn't know what she is doing and is beyond rude
Mary Gomez
Very good service, I do not recommend this place… I waited for my order for a long time and when it arrived I was missing 4 items, I am too upset
Atmosphere: 1
Food: 1
Service: 1
GiAnna Hillman
horrible service, came to pick up a doordash and they would not allow me inside to pick up and made me go thru drive thru but proceeded to allow multiple individuals after i was not allowed in????
MinJun Yong
I'm hoping they can do better in the future!
Atmosphere: 3
Food: 3
Service: 3
Maria Herrera
It took 20 minutes to get my food! The wait time is not good at all l, the ladies here are rude!
Service: 1
Rich Branch
Ordered two bagel breakfast sandwiches. Both bagels were very hard, dry, and old. Tried to call, no answer. Took both sandwiches back after a few hours on my way home. The manager was rude and was unsure what to do. I told them I wanted the order refunded. I was fine paying for the coffee as it was the only good thing I ordered. She reluctantly refunded both sandwiches. Even though both were in the bag, I handed her prooving they were old and un edible. This has actually happened a few times at this location. I given this place a few chances. This was the last one, that's why I wanted a refund this time. The other times I let it go. This is a new location, high volume location. Way too many mistakes and old food already??? Why? Comes down to one thing....bad management. Get it together as you lost a customer. I'll drive back to the Old Celina location. No issues ever there. Corporate definitely needs to be made aware of the issues already at a new location.
My experience was horrible, I went after work and the employe was very rude, the food was cold even though I asked for it fresh, I could’ve waited since i know it takes a while for fresh food but it was cold I never coming back to this place horrible service and it smell horrible
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Mcchicken
Max Elliott
Food came out fast but my sausage egg and cheese McMuffin this morning tasted and smelled like chemicals. I took one bite and had to throw it away. This is the first time this has ever happened to me. I love McDonald's breakfast, but will not be getting it from this McDonald's ever again
Food: 1
Service: 5
Chris Kirkland
I ordered a steak egg and cheese 4 times the lady didn’t understand me…. I drove to the window and explained it two more times….. Steak egg and cheese. She gave me an egg and biscuit so I went back through….. I get my food and this is what I got in the bag……. Crazy how that works
Atmosphere: 1
Service: 1
Denise Cooper
And look at what you all did to my $5 deal! I got the fries, and nuggets, but look at what happened to my chicken sandwich now! It looked like a double chicken sandwich with a bun that was crookedly out of place! I had to practically remove the messy hamburger buns and eat JUST THE CHICKEN PATTIES! So if you can't watch how you fix my chicken sandwich, then you just did a messy job period! I don't have the stomach for this! What a very unhappy deal that just as well cost 98¢!
Atmosphere: 1
Food: 1
Service: 1
Chase Brown
Took my money while I was in line on the app, but magically ran out of breakfast food at exactly 10:31 when I pulled up to the speaker. The girl was quite rude as well.
I don’t know why i give this location chance after chance. When they were first built i thought it was worth bulldozing over the goat pasture and the land there. But every single order they forget something. Every. Single. Order. If it’s not fries, it’s the hash brown. If not the hash brown, it’s the burger. And then when you call to tell them they effed up, it’s a too-flippant ‘oh, come drive all the way back in from wherever you may be to get a half-warm replacement.’ I know they aren’t paid enough and THAT IS MY POINT. To the useless Franchise Owner in charge of that circus, pay your darn people more than friggin pennies so that they might, in the history of the building’s construction (and I’m REALLY not joking. Hire a damn secret shopper too if you don’t believe me 😂) not stiff me out of a side or entree! 😭 i too don’t get paid enough.
Atmosphere: 1
Food: 1
Service: 2
The Woman's rest room filthy. The morning Manger DID NOTT CLEAN RESTERAUNT. IF SHE DID IT WOULD NOT BE THAT FILTHY.
Atmosphere: 2
Food: 2
Service: 2
I didn’t ask for mustard
Atmosphere: 1
Food: 1
Service: 1
This is the 3rd time I did an app order and wasn't made until I arrived at the restaurant 20 minutes after being placed. They always act confused and irritated that I'm waiting for my order as I watch drive through customers and walk in customers order and get their food before I do! Let alone they forgot items! (every time and are rude when I call them out)
This used the be the best McDonald's in town but has fallen to close to last now.
Save your money and cook at home. If my 5 yr old didn't live her Happy Meals I would have never given them a 2nd let alone a 3rd chance.
Atmosphere: 1
Food: 2
Service: 1
The manager in the mornings doesn't know what she is doing and is beyond rude
Very good service, I do not recommend this place… I waited for my order for a long time and when it arrived I was missing 4 items, I am too upset
Atmosphere: 1
Food: 1
Service: 1
horrible service, came to pick up a doordash and they would not allow me inside to pick up and made me go thru drive thru but proceeded to allow multiple individuals after i was not allowed in????
I'm hoping they can do better in the future!
Atmosphere: 3
Food: 3
Service: 3
It took 20 minutes to get my food! The wait time is not good at all l, the ladies here are rude!
Service: 1
Ordered two bagel breakfast sandwiches. Both bagels were very hard, dry, and old. Tried to call, no answer. Took both sandwiches back after a few hours on my way home. The manager was rude and was unsure what to do. I told them I wanted the order refunded. I was fine paying for the coffee as it was the only good thing I ordered. She reluctantly refunded both sandwiches. Even though both were in the bag, I handed her prooving they were old and un edible. This has actually happened a few times at this location. I given this place a few chances. This was the last one, that's why I wanted a refund this time. The other times I let it go.
This is a new location, high volume location. Way too many mistakes and old food already??? Why? Comes down to one thing....bad management. Get it together as you lost a customer. I'll drive back to the Old Celina location. No issues ever there. Corporate definitely needs to be made aware of the issues already at a new location.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
My experience was horrible, I went after work and the employe was very rude, the food was cold even though I asked for it fresh, I could’ve waited since i know it takes a while for fresh food but it was cold I never coming back to this place horrible service and it smell horrible
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Mcchicken
Food came out fast but my sausage egg and cheese McMuffin this morning tasted and smelled like chemicals. I took one bite and had to throw it away. This is the first time this has ever happened to me. I love McDonald's breakfast, but will not be getting it from this McDonald's ever again
Food: 1
Service: 5
I ordered a steak egg and cheese 4 times the lady didn’t understand me….
I drove to the window and explained it two more times….. Steak egg and cheese. She gave me an egg and biscuit so I went back through….. I get my food and this is what I got in the bag……. Crazy how that works
Atmosphere: 1
Service: 1
And look at what you all did to my $5 deal! I got the fries, and nuggets, but look at what happened to my chicken sandwich now! It looked like a double chicken sandwich with a bun that was crookedly out of place! I had to practically remove the messy hamburger buns and eat JUST THE CHICKEN PATTIES! So if you can't watch how you fix my chicken sandwich, then you just did a messy job period! I don't have the stomach for this! What a very unhappy deal that just as well cost 98¢!
Atmosphere: 1
Food: 1
Service: 1
Took my money while I was in line on the app, but magically ran out of breakfast food at exactly 10:31 when I pulled up to the speaker. The girl was quite rude as well.
Service: 1
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