Took10 minutes to even be greeted. Our waitress took her time coming to ask for our drinks. She had a friend in a booth that she seemed more interested in than us, not sure who she was but moved to other tables. I felt like she was hiding. The blooming onion was good but super greasy. All of the food we got was bad shrimp under cooked the steaks were like eating a tough dirty sock. And dessert felt like it sat under a heat lamp for 20 minutes. It wasn't even busy. The manager came by to see if everything was ok. I lied said it was ok didn't want to make a big deal. But after I left I was so disappointed.i should have spoke up. I wasn't trying to get anyone in trouble. I learned my lesson. I will just stop going there, so many better places to eat with better service and price around Denton. I had two bites of the steak and couldn't do more. Took it home and gave it to the dog. She loved it
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Bloomin' Onion
Tonya McClellan
We hadn't been here in a very long time, because of mediocre food last time, but my husband wanted to give it another try. First, the restaurant was not very busy for dinnertime on a Sunday. Then, at the hostess station, no one was there. Several employees looked at us, but did not greet us, or seat us for several minutes. After finally getting seated and served, again, the food was mediocre, at best. The shrimp was undercooked, our steak was very tough, and the chocolate sauce on the cheesecake was flavorless. We won't be dining there again for a very long time, if ever.
Atmosphere: 1
Food: 1
Service: 1
Fay Miller
The people are great and very kind. but the steaks have been so tough my steak knives aren’t getting though it. And the broccoli is as hard as a rock. I always need to take my food home to fix it there. When y’all have offered to fix it. It still comes out wrong. Perphaps my family and I simply just don’t eat meat the same but we will just go somewhere else instead of stressing you guys out every time i have to send it back. You’ll work hard enough just had to express my concernes because I’ve havd the same problem from months now.
Dietary restrictions: You can ask to remove things from menu items
Kid-friendliness: Yes!
Wheelchair accessibility: Yes!
Atmosphere: 5
Food: 1
Service: 5
Recommended dishes: Steamed Lobster Tails, Chocolate Thunder from Down Under, Bloomin' Onion, Seared Pepper Ahi, Victoria's Filet Mignon, French Onion Soup
Bruce Wilson
The food was amazing great service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steamed Lobster Tails, Sauza Gold Coast 'Rita for Two, Chocolate Thunder from Down Under, Bloomin' Onion, Cheesecake, Kookaburra Wings, House Salad, Steakhouse Salad, Seared Pepper Ahi, Outback Center-Cut Sirloin, Victoria's Filet Mignon, The Bloomin' Burger, French Onion Soup, Gold Coast Coconut Shrimp, Caesar Side Salad
Alissa Slocum
My husband and I are both on a fitness journey, so our protein intake is very important to us. We picked up from curbside on Valentine's Day and we received a 3 oz steak and a 6 oz steak when we ordered a 6 oz steak and an 8 oz steak. I called the managing partner, Julia, and she was phenomenal at making this right. Thank you for taking the time to make sure we have a great experience next time! Make sure you guys bring up any issues before you slam the restaurant so they can make it right first!
Eric Borge
Outback is not what it use to be. Texas Roadhouse has taken over. My wife and went to Roadhouse in Denton, after church but, it was packed and we didn't want to wait. We then decided to go to Outback. The place was pretty empty. When you go to Roadhouse you see the difference in the caliber of their employees, cleanliness and quality of food. It's a well oiled machine. We sar in the bar and I noticed trash under several tables while wait staff just walked by it. I mentioned it to the manager that was on today and he said he knew about and was working on it (speaking to the front desk girl that seats everyone). I guess it's her responsibility. Prior to that I noticed the manager and 5 employees, including the girl from the front desk, standing around joking with each other. I would be willing to bet money that had I gone yesterday or if I go tomorrow, I'll see the same thing, trash on the floor that hasn't been cleaned up. Also, the music was too loud. I overhead the seating in the booth next to us complain about it as well. From what I've read online about excuses why Outback is failing, I believe its management issues. Outlook needs to send a team to Texas Roadhouse to see how it's done and why they are thriving in the same market as Outback under the same conditions. I was thoroughly disappointed. In the future I would rather wait at Roadhouse than go to Outback.
Atmosphere: 3
Food: 3
Service: 3
M Whitney
Took way to long to get cheese fries then came out hard and cool to touch, sent back to get redone was over the 20 before waitress came over to stop order. Only two tables had costumers one was ours
Atmosphere: 3
Food: 1
Service: 1
Kashmir Hoffman
Came here with my family for my sons birthday. We made reservations for 6 at 5:30, had to wait till 6 to get a table. Waited 30 minutes to order and another 30 minutes to be told they were all out of the prime rib. They are open till 11pm and ran out at 7 on a Saturday??? We ended up ordering the filet and when it came it was burnt and tasted awful. Sides were terrible and the service was worse. Our server couldn’t even be bothered to fill drinks and take away empty glasses and empty plates and they passed by our table about every 5 minutes but didn’t even bother to acknowledge us. I’m very disappointed. Would not recommend. Go elsewhere.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Macaroni and Cheese, House Salad
Wm McB
Perfectly cooked steak, very tender. Service was very good - Raina was attentive, but not overly so. Music was a bit loud, but okay.
Atmosphere: 5
Food: 5
Service: 5
Kristin Williams
We hadn't been to this Outback for 8 years due to a couple bad food experiences. Decided to try it again after a positive recommendation. We were seated immediately bit nobody came to give us water or wait on us at all for 15 minutes. I then asked the hostess about it. After waiting another 7 minutes, we left. Safe to say we won't try it again. This was Sunday afternoon at 3:00. Hardly anyone in the place.
Rachel our waitress gave us such a personal dining experience. She got our bread and meals out promptly and answered any and all questions we had. My filet mignon had less pink than I wanted, but was still tasty. The broccoli was steamed perfect. The chicken and steak my partner got was also tasty(I was jealous his steak had a bit more flavor than mine). Rachel gave my partner extra strawberries in his strawberry lemonade and recommended the Berry Martini which was delicious. Overall a great dinner.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Steakhouse Mac & Cheese, New York-Style Cheesecake, Victoria's Filet Mignon
Josh Adams
Customer service and food are getting to the point where they can't keep the lights on for much longer. Came in because everyone else had an hour wait. Seated immediately, this was the only plus. Appetizer came out before the drinks, food tossed on the plate like a truck stop, no love in the food anymore, and the refills came with tje check. We finally get the loaf of bread in a bag as we leave. Sad day for Outback.
Took10 minutes to even be greeted. Our waitress took her time coming to ask for our drinks. She had a friend in a booth that she seemed more interested in than us, not sure who she was but moved to other tables. I felt like she was hiding. The blooming onion was good but super greasy. All of the food we got was bad shrimp under cooked the steaks were like eating a tough dirty sock. And dessert felt like it sat under a heat lamp for 20 minutes. It wasn't even busy. The manager came by to see if everything was ok. I lied said it was ok didn't want to make a big deal. But after I left I was so disappointed.i should have spoke up. I wasn't trying to get anyone in trouble. I learned my lesson. I will just stop going there, so many better places to eat with better service and price around Denton. I had two bites of the steak and couldn't do more. Took it home and gave it to the dog. She loved it
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Bloomin' Onion
We hadn't been here in a very long time, because of mediocre food last time, but my husband wanted to give it another try. First, the restaurant was not very busy for dinnertime on a Sunday. Then, at the hostess station, no one was there. Several employees looked at us, but did not greet us, or seat us for several minutes. After finally getting seated and served, again, the food was mediocre, at best. The shrimp was undercooked, our steak was very tough, and the chocolate sauce on the cheesecake was flavorless. We won't be dining there again for a very long time, if ever.
Atmosphere: 1
Food: 1
Service: 1
The people are great and very kind. but the steaks have been so tough my steak knives aren’t getting though it. And the broccoli is as hard as a rock. I always need to take my food home to fix it there. When y’all have offered to fix it. It still comes out wrong. Perphaps my family and I simply just don’t eat meat the same but we will just go somewhere else instead of stressing you guys out every time i have to send it back. You’ll work hard enough just had to express my concernes because I’ve havd the same problem from months now.
Dietary restrictions: You can ask to remove things from menu items
Kid-friendliness: Yes!
Wheelchair accessibility: Yes!
Atmosphere: 5
Food: 1
Service: 5
Recommended dishes: Steamed Lobster Tails, Chocolate Thunder from Down Under, Bloomin' Onion, Seared Pepper Ahi, Victoria's Filet Mignon, French Onion Soup
The food was amazing great service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steamed Lobster Tails, Sauza Gold Coast 'Rita for Two, Chocolate Thunder from Down Under, Bloomin' Onion, Cheesecake, Kookaburra Wings, House Salad, Steakhouse Salad, Seared Pepper Ahi, Outback Center-Cut Sirloin, Victoria's Filet Mignon, The Bloomin' Burger, French Onion Soup, Gold Coast Coconut Shrimp, Caesar Side Salad
My husband and I are both on a fitness journey, so our protein intake is very important to us. We picked up from curbside on Valentine's Day and we received a 3 oz steak and a 6 oz steak when we ordered a 6 oz steak and an 8 oz steak. I called the managing partner, Julia, and she was phenomenal at making this right. Thank you for taking the time to make sure we have a great experience next time! Make sure you guys bring up any issues before you slam the restaurant so they can make it right first!
Outback is not what it use to be. Texas Roadhouse has taken over. My wife and went to Roadhouse in Denton, after church but, it was packed and we didn't want to wait. We then decided to go to Outback. The place was pretty empty. When you go to Roadhouse you see the difference in the caliber of their employees, cleanliness and quality of food. It's a well oiled machine. We sar in the bar and I noticed trash under several tables while wait staff just walked by it. I mentioned it to the manager that was on today and he said he knew about and was working on it (speaking to the front desk girl that seats everyone). I guess it's her responsibility. Prior to that I noticed the manager and 5 employees, including the girl from the front desk, standing around joking with each other. I would be willing to bet money that had I gone yesterday or if I go tomorrow, I'll see the same thing, trash on the floor that hasn't been cleaned up. Also, the music was too loud. I overhead the seating in the booth next to us complain about it as well.
From what I've read online about excuses why Outback is failing, I believe its management issues. Outlook needs to send a team to Texas Roadhouse to see how it's done and why they are thriving in the same market as Outback under the same conditions. I was thoroughly disappointed. In the future I would rather wait at Roadhouse than go to Outback.
Atmosphere: 3
Food: 3
Service: 3
Took way to long to get cheese fries then came out hard and cool to touch, sent back to get redone was over the 20 before waitress came over to stop order. Only two tables had costumers one was ours
Atmosphere: 3
Food: 1
Service: 1
Came here with my family for my sons birthday. We made reservations for 6 at 5:30, had to wait till 6 to get a table. Waited 30 minutes to order and another 30 minutes to be told they were all out of the prime rib. They are open till 11pm and ran out at 7 on a Saturday??? We ended up ordering the filet and when it came it was burnt and tasted awful. Sides were terrible and the service was worse. Our server couldn’t even be bothered to fill drinks and take away empty glasses and empty plates and they passed by our table about every 5 minutes but didn’t even bother to acknowledge us. I’m very disappointed. Would not recommend. Go elsewhere.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Macaroni and Cheese, House Salad
Perfectly cooked steak, very tender. Service was very good - Raina was attentive, but not overly so. Music was a bit loud, but okay.
Atmosphere: 5
Food: 5
Service: 5
We hadn't been to this Outback for 8 years due to a couple bad food experiences. Decided to try it again after a positive recommendation. We were seated immediately bit nobody came to give us water or wait on us at all for 15 minutes. I then asked the hostess about it. After waiting another 7 minutes, we left. Safe to say we won't try it again. This was Sunday afternoon at 3:00. Hardly anyone in the place.
Restaurantji Recommends
Rachel our waitress gave us such a personal dining experience. She got our bread and meals out promptly and answered any and all questions we had. My filet mignon had less pink than I wanted, but was still tasty. The broccoli was steamed perfect. The chicken and steak my partner got was also tasty(I was jealous his steak had a bit more flavor than mine). Rachel gave my partner extra strawberries in his strawberry lemonade and recommended the Berry Martini which was delicious. Overall a great dinner.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Steakhouse Mac & Cheese, New York-Style Cheesecake, Victoria's Filet Mignon
Customer service and food are getting to the point where they can't keep the lights on for much longer. Came in because everyone else had an hour wait. Seated immediately, this was the only plus. Appetizer came out before the drinks, food tossed on the plate like a truck stop, no love in the food anymore, and the refills came with tje check. We finally get the loaf of bread in a bag as we leave. Sad day for Outback.
Atmosphere: 3
Food: 1
Service: 2
Parking: Convenient location, friendly wait staff.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Awesome Blossom Sauce, Bloomin' Onion, House Salad
Excellent service
Atmosphere: 5
Food: 5
Service: 5
The employees are very rude they didnt even ask for our order NOT EVEN A DRINK me and my family just got up and left because they were taking so long.
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