Employees are rude at this location on University Dr. And we had to wipe down our own table before sitting down
Atmosphere: 1
Food: 3
Service: 1
Bobbie
Quick service & staff responded well to my drink change Spacious indoors with bunch of seating. Like the wall in the middle that breaks up a square space & allows for privacy among the diners. Lots of outdoor seating too.
Atmosphere: 4
Food: 4
Service: 4
Phillip
Went for a business meeting. Stayed a little longer than they were open. Not one time did manager or other employee, say anything. I apologize. That's what customer service is all about!!!
Atmosphere: 5
Food: 5
Service: 5
Nona Sturdevant
One of my favorites.
Atmosphere: 5
Food: 5
Service: 4
Gina Johnson
The Panera's across DFW have become very hit or miss lately. I stopped in one by Rowlett last week and it was amazing then I stopped into the North Denton one and it was a serious miss. Any time you guys want some advice, let me know. I could help you with your customer experience. Consistency makes or breaks a restaurant chain (see the chicken place that has cows doing the advertising).
Atmosphere: 4
Food: 3
Service: 5
Kierra Fogle
Yesterday at around 4:30pm I decided to go to Panera bread. I ordered food through the drive through. I paid and realized I needed another bag of chips so I asked the team manager there at the time (i dont have his name young boy) how much the chips were he said $1.50. I proceed to give him $2 and reaches for my money and lets $1 fly away. I told him you let my money fly away i don’t have anymore cash. I find .25 and give it to him. He then proceeds laughing and saying oh well that my money flew away. Saying that I need to give him $1.50 or i need to leave. He not once apologized for the situation didn’t offer to go and get the money even after i tried to open my door but couldn’t get out and i explained to him i had kids in the car. The team manager hassled me over .25 cents and even called the police because i explained to him that he let my money fly away and i know they could have just given me the chips since i had the money. I feel like i was discriminated against. And what immediate action brought against that manager. Horrible customer service and laughed the entire time with his staff members.
Atmosphere: 1
Food: 3
Service: 1
Brice Wisener
My favorite Panera to go to great management the customer service I receive is top level. Jamie is alway so well mannered and is always so polite.
Atmosphere: 5
Food: 5
Service: 5
Thomas WILKE
Had breakfast sandwich, which was good. Cafe latte was nothing special. Tables were not clean, had to wipe down myself. Person at counter not particularly friendly.
Atmosphere: 3
Food: 4
Service: 4
carlos muñoz
The service is terrible! You get to the counter and the employees look at you and don't take your order! There are always app units waiting and no one serving you! This establishment is very bad.
Got my custom order perfect! Used kiosk to reorder my fav customized Mediterranean veggie. Just had to ask them to toast bread. Mom just had blood work done n was hungry and we go meatless on Fridays. This sandwich was so good. Big so we split it. Staff great. Very clean. I travel a lot n this is one of the best Panera breads considering service n fulfilling my order. Yum! We also got a couple pastries to gift, almond one n a chocolate one. They too looked fresh, unlike some other national locations.
Atmosphere: 4
Food: 5
Service: 4
Hassan Farooqi
Decent place for a quick meal. Good atmosphere
Atmosphere: 4
Food: 4
Service: 4
Ron Green
Always Good food service
Atmosphere: 5
Food: 5
Service: 5
Harrison Rodi
It's a great place to stay and study/work. Nice atmosphere, great customer service. Nothing too special about the food, I mainly come to drink soda and study.
Expensive but Delicious
Great customer service
Atmosphere: 5
Food: 5
Service: 5
Employees are rude at this location on University Dr. And we had to wipe down our own table before sitting down
Atmosphere: 1
Food: 3
Service: 1
Quick service & staff responded well to my drink change Spacious indoors with bunch of seating. Like the wall in the middle that breaks up a square space & allows for privacy among the diners. Lots of outdoor seating too.
Atmosphere: 4
Food: 4
Service: 4
Went for a business meeting. Stayed a little longer than they were open. Not one time did manager or other employee, say anything. I apologize. That's what customer service is all about!!!
Atmosphere: 5
Food: 5
Service: 5
One of my favorites.
Atmosphere: 5
Food: 5
Service: 4
The Panera's across DFW have become very hit or miss lately. I stopped in one by Rowlett last week and it was amazing then I stopped into the North Denton one and it was a serious miss. Any time you guys want some advice, let me know. I could help you with your customer experience. Consistency makes or breaks a restaurant chain (see the chicken place that has cows doing the advertising).
Atmosphere: 4
Food: 3
Service: 5
Yesterday at around 4:30pm I decided to go to Panera bread. I ordered food through the drive through. I paid and realized I needed another bag of chips so I asked the team manager there at the time (i dont have his name young boy) how much the chips were he said $1.50. I proceed to give him $2 and reaches for my money and lets $1 fly away. I told him you let my money fly away i don’t have anymore cash. I find .25 and give it to him. He then proceeds laughing and saying oh well that my money flew away. Saying that I need to give him $1.50 or i need to leave. He not once apologized for the situation didn’t offer to go and get the money even after i tried to open my door but couldn’t get out and i explained to him i had kids in the car. The team manager hassled me over .25 cents and even called the police because i explained to him that he let my money fly away and i know they could have just given me the chips since i had the money. I feel like i was discriminated against. And what immediate action brought against that manager. Horrible customer service and laughed the entire time with his staff members.
Atmosphere: 1
Food: 3
Service: 1
My favorite Panera to go to great management the customer service I receive is top level.
Jamie is alway so well mannered and is always so polite.
Atmosphere: 5
Food: 5
Service: 5
Had breakfast sandwich, which was good. Cafe latte was nothing special. Tables were not clean, had to wipe down myself. Person at counter not particularly friendly.
Atmosphere: 3
Food: 4
Service: 4
The service is terrible! You get to the counter and the employees look at you and don't take your order! There are always app units waiting and no one serving you! This establishment is very bad.
Restaurantji Recommends
Got my custom order perfect! Used kiosk to reorder my fav customized Mediterranean veggie. Just had to ask them to toast bread.
Mom just had blood work done n was hungry and we go meatless on Fridays.
This sandwich was so good. Big so we split it.
Staff great. Very clean.
I travel a lot n this is one of the best Panera breads considering service n fulfilling my order. Yum! We also got a couple pastries to gift, almond one n a chocolate one. They too looked fresh, unlike some other national locations.
Atmosphere: 4
Food: 5
Service: 4
Decent place for a quick meal. Good atmosphere
Atmosphere: 4
Food: 4
Service: 4
Always Good food service
Atmosphere: 5
Food: 5
Service: 5
It's a great place to stay and study/work. Nice atmosphere, great customer service. Nothing too special about the food, I mainly come to drink soda and study.
Atmosphere: 5
Food: 4
Service: 5
Fast friendly service
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