I came in placed my order because online couldn’t handle a substitution of pineapple instead of hamburger. 40 minutes after placing the order he is starting on it. The second employee was busy washing dishes. Unfortunately they are the only ones that make gluten free pizza my wife likes.
Daniel McAteer
I would not recommend ordering online from here - at least not for delivery.The store handed the driver the completely wrong order. When calling to get a refund they directed me to the 3rd party delivery service who then directed me back to the store.The store manager, Lucy refused to take my call or call me back. I get mistakes happen, that’s fine. But putting the burden on the customer and then dodging responsibility to resolve the issue is not a good look.
Atmosphere: 4
Food: 4
Service: 1
Mandalin
Service was mid. Asked a question and he could have asked a manager or supervisor about it but too lazy to. Food was as expected as i used to manage a papa Murphys. But customer service is poor if not
Atmosphere: 3
Food: 5
Service: 2
Joshua Marks
DO NOT EAT HERE! Staff Does not know basic food hygiene! A cook came out to my car to tell me out pickup wasn’t ready. 15 after the time I choose. They were Still wearing their gloves. Then went back in and did not change their gloves and went right to working with food. I will never eat here or recommend wagers unless you want to get sick. If that was overlooked I can only imagine the really important stuff being over looked by management.
Atmosphere: 1
Food: 1
Service: 1
RickyMonYT
Luci is amazing! And her staff is nothing short of it as well. The customer service and friendliness provided is just something you don’t receive anywhere else these days. I have only ever written one other review, But her and her team deserve others to know how awesome they are! Will definitely be a repeat from now on!
Atmosphere: 5
Food: 5
Service: 5
Logan St John
Luci provided me top tier customer service and because of her I will recommend getting pizza here to all of my friends. Thank you so much!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Shelby Willis
We LOVE us some Papa Murphy’s! Staff is friendly and pizza is always outstanding! We highly recommend the chicken, bacon, artichoke and cheese bread!
Atmosphere: 5
Food: 5
Service: 5
Tabatha Carteret
I love this papa Murphys always the best and always friendly
Warner Kimo S.
Cook your own -get deals. We love the prices. We drive a ways for it. Download the app.
Christin Webb
Ordered the ready to take pizzas and they were old. The crust on both pizzas did not rise. Waste of money and no dinner for my kids.
My best friend owns a papa Murphy’s where I’m from.. so I’m aware of their standards they hold. This location shocked me today with how bad their service was and usually it seemed decent since we moved here.. the lady working was very rude and had extremely bad customer experience and service. I would ask her something and she would roll her eyes and just sit there and after three or so minutes “ya:..I would just call corporate”…and this was for a simple question..? Then they have a huge billboard in here saying to scan the code to get a chance to “win”..I scanned and it’s fricken expired and I let her know that it needed to come down and she literally rolled her eyes AGAIN and completelyIgnored the comment(and yes I said it completely nicely to her just letting her know). This lady seriously needs major training on how to work with customers and not Be so tacky. Papa Murphy’s is usually our favorite and only place we ever get pizza at least once a week but today was a major turn off and annoyed me to the max. Tacky. If she isn’t happy at work and can’t even fake trying to help assist customers with super simple tasks she needs to get a new job at a more basic food place in the kitchen where she doesn’t need to even look or speak to paying customers.. I know for a fact management wouldn’t be okay with this so I hope this is brought to their attention ASAP because papa Murphy’s is usually a great company with great standards.
Ralph Mccann
This is by far the worst location and store manager. Luci instructs her employees to put the bare topping on pizza so customers can pay extra.I bought a drink that was expired dated December 2021. Bought the product this month. Employee named Drew has got to he the worst employees ever. You can see bold spots on pizza when he prepares them. I always request for another employee to make the pizza I desire. Will be contacting the health department in regards to expired products being sold. We was wondering why we were sick.
Flor Sharif
I ordered online an hour ago and when got the store wasn’t ready. The lady started to make my order and she messed up my pizza. Forgot to put some toppings
Arwen Baggins
Worst management team ever.. female with green hair (LUCI) unprofessional. She Scold employees in front of customer's. She did not have a uniform on. Walked into the store attacked a employee for putting to much of cheese on a pizza. She Physically removed the cheese off the pizza. In a very hostile way. While yelling at this young man. Called coperate waiting on a return call back. If I was this young man mom. I would file charges
Shawn Fisher
Everyone here is very friendly and you always get what you order. We love this pizza because you always get plenty of toppings and nothing like a fresh baked pizza at home without all the fuss!
I came in placed my order because online couldn’t handle a substitution of pineapple instead of hamburger. 40 minutes after placing the order he is starting on it. The second employee was busy washing dishes. Unfortunately they are the only ones that make gluten free pizza my wife likes.
I would not recommend ordering online from here - at least not for delivery.The store handed the driver the completely wrong order. When calling to get a refund they directed me to the 3rd party delivery service who then directed me back to the store.The store manager, Lucy refused to take my call or call me back. I get mistakes happen, that’s fine. But putting the burden on the customer and then dodging responsibility to resolve the issue is not a good look.
Atmosphere: 4
Food: 4
Service: 1
Service was mid. Asked a question and he could have asked a manager or supervisor about it but too lazy to. Food was as expected as i used to manage a papa Murphys. But customer service is poor if not
Atmosphere: 3
Food: 5
Service: 2
DO NOT EAT HERE! Staff Does not know basic food hygiene! A cook came out to my car to tell me out pickup wasn’t ready. 15 after the time I choose. They were Still wearing their gloves. Then went back in and did not change their gloves and went right to working with food. I will never eat here or recommend wagers unless you want to get sick. If that was overlooked I can only imagine the really important stuff being over looked by management.
Atmosphere: 1
Food: 1
Service: 1
Luci is amazing! And her staff is nothing short of it as well. The customer service and friendliness provided is just something you don’t receive anywhere else these days. I have only ever written one other review, But her and her team deserve others to know how awesome they are! Will definitely be a repeat from now on!
Atmosphere: 5
Food: 5
Service: 5
Luci provided me top tier customer service and because of her I will recommend getting pizza here to all of my friends. Thank you so much!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
We LOVE us some Papa Murphy’s! Staff is friendly and pizza is always outstanding! We highly recommend the chicken, bacon, artichoke and cheese bread!
Atmosphere: 5
Food: 5
Service: 5
I love this papa Murphys always the best and always friendly
Cook your own -get deals. We love the prices. We drive a ways for it. Download the app.
Ordered the ready to take pizzas and they were old. The crust on both pizzas did not rise. Waste of money and no dinner for my kids.
Restaurantji Recommends
My best friend owns a papa Murphy’s where I’m from.. so I’m aware of their standards they hold. This location shocked me today with how bad their service was and usually it seemed decent since we moved here.. the lady working was very rude and had extremely bad customer experience and service. I would ask her something and she would roll her eyes and just sit there and after three or so minutes “ya:..I would just call corporate”…and this was for a simple question..? Then they have a huge billboard in here saying to scan the code to get a chance to “win”..I scanned and it’s fricken expired and I let her know that it needed to come down and she literally rolled her eyes AGAIN and completelyIgnored the comment(and yes I said it completely nicely to her just letting her know). This lady seriously needs major training on how to work with customers and not Be so tacky. Papa Murphy’s is usually our favorite and only place we ever get pizza at least once a week but today was a major turn off and annoyed me to the max. Tacky. If she isn’t happy at work and can’t even fake trying to help assist customers with super simple tasks she needs to get a new job at a more basic food place in the kitchen where she doesn’t need to even look or speak to paying customers.. I know for a fact management wouldn’t be okay with this so I hope this is brought to their attention ASAP because papa Murphy’s is usually a great company with great standards.
This is by far the worst location and store manager. Luci instructs her employees to put the bare topping on pizza so customers can pay extra.I bought a drink that was expired dated December 2021. Bought the product this month. Employee named Drew has got to he the worst employees ever. You can see bold spots on pizza when he prepares them. I always request for another employee to make the pizza I desire. Will be contacting the health department in regards to expired products being sold. We was wondering why we were sick.
I ordered online an hour ago and when got the store wasn’t ready. The lady started to make my order and she messed up my pizza. Forgot to put some toppings
Worst management team ever.. female with green hair (LUCI) unprofessional. She Scold employees in front of customer's. She did not have a uniform on. Walked into the store attacked a employee for putting to much of cheese on a pizza. She Physically removed the cheese off the pizza. In a very hostile way. While yelling at this young man. Called coperate waiting on a return call back. If I was this young man mom. I would file charges
Everyone here is very friendly and you always get what you order. We love this pizza because you always get plenty of toppings and nothing like a fresh baked pizza at home without all the fuss!