This location definitely sucks - the chicken was dried out like it had been sitting for hours. The tortillas were so tough, I couldn't chew parts of my burrito. The staff is inattentive and doesn't even try to engage unless you speak Spanish. Part of my order wasn't in the bag. No return visits from me.
Atmosphere: 2
Food: 1
Service: 1
KJ Johnson
Ordered the crunch wrap with steak sub and there was barely any steak in the crunch wrap totally disappointed do better Taco Bell
Food: 1
Service: 1
Matt_cBo
Definitely needs new management
Atmosphere: 1
Food: 1
Service: 1
Makayla Riley
I’ve eaten at this location numerous times, each time the staff has been extremely rude. When taking your order, they are very short. If you have questions, they act inconvenienced.There have been several times where my order ends up being incorrect as well.
Service: 1
Daneta Sims
Great staff! Super nice! Heated my cheese roll up extra per my request and were siper kind about it. Thank you!!
Atmosphere: 5
Food: 5
Service: 5
daniel Templeton
Didn’t have ingredients to make what I ordered via the app I would think a national company would be able to do simple tasks but even Custer service is awful. Just close down and give up. YOU HAVE FAILED.
Atmosphere: 1
Food: 1
Service: 1
Jackie Below
I hadn't ventured to this Taco Bell just yet, but today was the day! I ordered new items: two cheesy beef dipper burritos, chicken strip burrito, and Nacho cheese fries. The favorite of all the three were the burrito dippers. The steak burritos came mini-sized and with a choice of a garlic, cheese, or chipotle sauce for dipping. I chose cheese of course. The wait was long, I honestly think that forgot they told me to drive out of the drive thru and park in the mobile order area...however when I did receive my food, it was hot and I enjoyed it all. I would reorder the exact same thing again if the opportunity arises.
Atmosphere: 5
Food: 5
Service: 3
Zack Osterman
No on at counter to take your order kiosk only and don’t accept cash
Atmosphere: 1
Service: 1
Daijha Diaz
Don’t go here very rude no one speaks English very disappointed service has gone down hill didnt receive my food they wouldnt give me a refund
Atmosphere: 1
Food: 1
Service: 1
Don Yonce
Excellent Taco Bell ! Great food. Friendly and considerate staff.
If I could give zero stars I would. I ordered a burrito supreme with chicken and one with steak. They put both chicken and ground beef on one burrito and steak and ground beef on the other. Then I also ordered a chicken chalupa and they put chicken amd beef on it. They have zero common sense. They don't care about their store and it really really shows.
Atmosphere: 1
Food: 1
Service: 1
Dash DeSilva
terrible
Atmosphere: 1
Food: 1
Service: 1
Mrs. Bustamante
DO NOT GO HERE!! The staff is extremely rude, and the so-called manager is the worst of them all. I spent $100 at Taco Bell—yes, $100—and I should’ve known better. After talking to several other customers, I found out I’m not the only one who’s had problems with this person.
My order was completely wrong, and when I asked him to fix it, he said, “I already made it, I’m not fixing it.” Seriously? That’s how a manager talks to paying customers? The service is horrible, the food was wrong, and I didn’t even get what I paid for.
I asked for my money back, and he refused. This location is a complete joke—unprofessional, rude, and disrespectful. Save yourself the trouble and go somewhere else!
Atmosphere: 1
Food: 1
Service: 1
Patricio Blanco
Hands down the best Taco Bell I’ve ever been to. Sad that it’s far from home but any time I’m craving this taco because it’s in the area I work they always make my food correct and the ingredients that come with it are always enough. I always walk in and use their kiosk. Staff are always friendly, bathrooms are always clean. Just wanted to take the time and give them some props! This side of Denton is lucky.
Atmosphere: 5
Food: 5
Service: 5
Billy
I cannot give a review on the food at this store and the lady at the drive thru today would not allow me to order my food. I ask if I could get a ground beef burrito, with cheese hold the red sauce and add sour cream. The lady told me that I could not order that as Taco Bell doesn’t have a beef burrito on the screen. I ask her if they could just prepare a burrito as I had ask she told me no a second time that Taco Bell did not make just meat and cheese burritos I could only order a supreme or on on the screen. I won’t be back to this location. Billy Thompson
This location definitely sucks - the chicken was dried out like it had been sitting for hours. The tortillas were so tough, I couldn't chew parts of my burrito. The staff is inattentive and doesn't even try to engage unless you speak Spanish. Part of my order wasn't in the bag. No return visits from me.
Atmosphere: 2
Food: 1
Service: 1
Ordered the crunch wrap with steak sub and there was barely any steak in the crunch wrap totally disappointed do better Taco Bell
Food: 1
Service: 1
Definitely needs new management
Atmosphere: 1
Food: 1
Service: 1
I’ve eaten at this location numerous times, each time the staff has been extremely rude. When taking your order, they are very short. If you have questions, they act inconvenienced.There have been several times where my order ends up being incorrect as well.
Service: 1
Great staff! Super nice! Heated my cheese roll up extra per my request and were siper kind about it. Thank you!!
Atmosphere: 5
Food: 5
Service: 5
Didn’t have ingredients to make what I ordered via the app I would think a national company would be able to do simple tasks but even Custer service is awful. Just close down and give up. YOU HAVE FAILED.
Atmosphere: 1
Food: 1
Service: 1
I hadn't ventured to this Taco Bell just yet, but today was the day! I ordered new items: two cheesy beef dipper burritos, chicken strip burrito, and Nacho cheese fries. The favorite of all the three were the burrito dippers. The steak burritos came mini-sized and with a choice of a garlic, cheese, or chipotle sauce for dipping. I chose cheese of course. The wait was long, I honestly think that forgot they told me to drive out of the drive thru and park in the mobile order area...however when I did receive my food, it was hot and I enjoyed it all. I would reorder the exact same thing again if the opportunity arises.
Atmosphere: 5
Food: 5
Service: 3
No on at counter to take your order kiosk only and don’t accept cash
Atmosphere: 1
Service: 1
Don’t go here very rude no one speaks English very disappointed service has gone down hill didnt receive my food they wouldnt give me a refund
Atmosphere: 1
Food: 1
Service: 1
Excellent Taco Bell !
Great food. Friendly and considerate staff.
Thanks !
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
If I could give zero stars I would. I ordered a burrito supreme with chicken and one with steak. They put both chicken and ground beef on one burrito and steak and ground beef on the other. Then I also ordered a chicken chalupa and they put chicken amd beef on it. They have zero common sense. They don't care about their store and it really really shows.
Atmosphere: 1
Food: 1
Service: 1
terrible
Atmosphere: 1
Food: 1
Service: 1
DO NOT GO HERE!!
The staff is extremely rude, and the so-called manager is the worst of them all. I spent $100 at Taco Bell—yes, $100—and I should’ve known better. After talking to several other customers, I found out I’m not the only one who’s had problems with this person.
My order was completely wrong, and when I asked him to fix it, he said, “I already made it, I’m not fixing it.” Seriously? That’s how a manager talks to paying customers? The service is horrible, the food was wrong, and I didn’t even get what I paid for.
I asked for my money back, and he refused. This location is a complete joke—unprofessional, rude, and disrespectful. Save yourself the trouble and go somewhere else!
Atmosphere: 1
Food: 1
Service: 1
Hands down the best Taco Bell I’ve ever been to. Sad that it’s far from home but any time I’m craving this taco because it’s in the area I work they always make my food correct and the ingredients that come with it are always enough. I always walk in and use their kiosk. Staff are always friendly, bathrooms are always clean. Just wanted to take the time and give them some props! This side of Denton is lucky.
Atmosphere: 5
Food: 5
Service: 5
I cannot give a review on the food at this store and the lady at the drive thru today would not allow me to order my food. I ask if I could get a ground beef burrito, with cheese hold the red sauce and add sour cream. The lady told me that I could not order that as Taco Bell doesn’t have a beef burrito on the screen. I ask her if they could just prepare a burrito as I had ask she told me no a second time that Taco Bell did not make just meat and cheese burritos I could only order a supreme or on on the screen. I won’t be back to this location.
Billy Thompson
Atmosphere: 1
Food: 1
Service: 1
Loading...