No Salsa on the salsa bar after being told it was being put out.
Chris Snipes
Dirty rest room dirty everywhere I won’t go back it was the worst Taco cabana yet
Liz Simpson
Do not go here, do not order catering and expect it to be to done. Terrible service and terrible staff and disrespectful. Taco cabana I spent over 50$ on catering for you to rush and not give me a proper breakfast tray. Unbelievable. Not including waiting 30 minutes past my pick up time.
Atmosphere: 1
Food: 1
Service: 1
Kevin Kilmer
Pickup order, food was cold within 2 minute drive home, they forgot the taco and flauta in the sampler meal, and threw guac for another dish into a different meal tray on top of side of rice. Rice wasn't cooked properly (hard and crunchy) and flauta were not fried properly (soft, not crunchy). Upon walking in, had to wait 5 minutes with multiple employees walking past me before a different employee came to the counter, and as I was leaving, another customer had just come back from a pickup complaining they got the food wrong.
Atmosphere: 1
Food: 1
Service: 1
Lauren Shelton
We've been a few times, and one of the times they were out of steak fajitas, and then another time we went, they got my order wrong. I asked for a shell less cabana bowl, and when I got my order, I received a shelled cabana bowl. I was not pleased at all. I guess be careful when you choose to go because you'll never know what you'll end up getting.
Atmosphere: 4
Food: 3
Service: 3
Dane Wilson
Holy cow never stop here. The place looks disgusting. Grill looks like it’s covered in charcoal (which is odd for a flat top), tortillas out and open just next to dirty rags and bottles of spray cleaner. It was like 15 degrees inside and gloomy as hell. The bathrooms we’re disgusting. Stood there for 10 minutes no service and line continued to build behind me. Politely called out - no response. Tried to be a little louder - the employee finally appeared to ask me to lower my voice. When I let her know how long everyone had been waiting her response was “I can’t do anything about that.” Which at this point I gave up and left. My family and I look forward to this stop coming into Texas. Never again. That may have been the worst taco place I’ve ever seen, and I’ve seen some trash t bells. This is by far the worst
Atmosphere: 1
Food: 1
Service: 1
farsh asif
Rude manager. Acted like he owned the place when my friend put a little bit of soda into a water cup. I understand that is technically wrong, but most places couldn’t care less if you did that. We ordered $15 worth of food and I came back to order more food. That’s when the manager was on a power trip and was rude to me and my friend about the water cup. He acted like we just stole all the meat out of the freezer and left. Terrible service. Would not recommend.
Atmosphere: 1
Food: 2
Service: 1
Laura Young
My husband and I felt literally sick after eating here tonight. We had Taco Cabana a year ago in Frisco, and it was good, so we thought we'd try it here in Denton. Big mistake!
I got the beef crunch pizza (like a Mexican pizza), and my husband got the 3 carne asada street tacos - something he loves practically everywhere we go. The filling in the pizza tasted strange, like something was off. It had the consistency of pate style cat food - and a bit of the flavor. No sauce on top, just sour cream and like 5 diced tomato pieces. Not like the photos.
My husband's corn tortillas smelled (and he said tasted) like plastic yoga mat. They were rubbery and inedible. The carne asada had zero seasoning or flavor and was rubbery. All in all, a big waste of time, money, gas, and now - hours later - we both still have stomach aches and regret it completely.
The girls working the drive thru were friendly and professional. That's the only positive thing I can say.
Food: 1
Service: 3
Shallon Hunt
The salsa bar was one of the best parts of the atmosphere. It is no longer there. Slow service due to lack of associates. Manager seemed to have limited knowledge of products in her store.
Ordered and had to wait 30 minutes for my food, got home and it was all wrong. Missing multiple items. Will not be going back.
Atmosphere: 1
Food: 1
Service: 1
Eric Emswiler
3rd world typical restaurant in failing America. Lack of hygiene standards and service. You don’t wear gloves to touch everything including the register, cash and food. No point in the gloves. 22 minutes for undercooked tacos. Disgusting place and forever lost as a customer at ALL locations.
Atmosphere: 1
Food: 1
Service: 1
Nikki Allan
I went to pick up an order for delivery. Waited 10 min before anyone said a word then when they finally did I waited another 10 minutes for the order. There’s nobody ever at the counter another employee walking around looking up at the signs and several employees in the kitchen so they aren’t short staffed. Just no customer service and seem to work on one order at a time?
Darth Swxrd
I waited over an hour for a DoorDash order, with the employee being very snappy and rude with all of the customers. Service was so slow, others had waited over and hour and ended up having to abandon orders to go places 30 minutes after they had been told they would get their food. They never told anyone wait times unless asked and were very vague with their answers. I wouldn’t recommend going here—or ordering from here if you’re on a time crunch!!
Service: 1
Harrison Rodi
Great food but awful management. No respect for your time or money. Employees will walk past you without acknowledging you exist as you wait 15 minutes at the counter. Will knowingly leave out food items and not compensate or replace. Repeatedly paid extra for sauces, and they will simply not give them. When you confront them, they will tell you that it's out of stock. Been out of dulce de leche sauce for two weeks now, paid extra for it each time, never got money back.
Such a shame, as they do a really good job with the food. The management and terrible customer service will drive this place in the ground. This behavior is consistent and negligent, been going here for a couple years now. If they change their management and employees, man, this would be a nice place to eat.
No Salsa on the salsa bar after being told it was being put out.
Dirty rest room dirty everywhere I won’t go back it was the worst Taco cabana yet
Do not go here, do not order catering and expect it to be to done. Terrible service and terrible staff and disrespectful. Taco cabana I spent over 50$ on catering for you to rush and not give me a proper breakfast tray. Unbelievable. Not including waiting 30 minutes past my pick up time.
Atmosphere: 1
Food: 1
Service: 1
Pickup order, food was cold within 2 minute drive home, they forgot the taco and flauta in the sampler meal, and threw guac for another dish into a different meal tray on top of side of rice. Rice wasn't cooked properly (hard and crunchy) and flauta were not fried properly (soft, not crunchy). Upon walking in, had to wait 5 minutes with multiple employees walking past me before a different employee came to the counter, and as I was leaving, another customer had just come back from a pickup complaining they got the food wrong.
Atmosphere: 1
Food: 1
Service: 1
We've been a few times, and one of the times they were out of steak fajitas, and then another time we went, they got my order wrong. I asked for a shell less cabana bowl, and when I got my order, I received a shelled cabana bowl. I was not pleased at all. I guess be careful when you choose to go because you'll never know what you'll end up getting.
Atmosphere: 4
Food: 3
Service: 3
Holy cow never stop here. The place looks disgusting. Grill looks like it’s covered in charcoal (which is odd for a flat top), tortillas out and open just next to dirty rags and bottles of spray cleaner. It was like 15 degrees inside and gloomy as hell. The bathrooms we’re disgusting. Stood there for 10 minutes no service and line continued to build behind me. Politely called out - no response. Tried to be a little louder - the employee finally appeared to ask me to lower my voice. When I let her know how long everyone had been waiting her response was “I can’t do anything about that.” Which at this point I gave up and left. My family and I look forward to this stop coming into Texas. Never again. That may have been the worst taco place I’ve ever seen, and I’ve seen some trash t bells. This is by far the worst
Atmosphere: 1
Food: 1
Service: 1
Rude manager. Acted like he owned the place when my friend put a little bit of soda into a water cup. I understand that is technically wrong, but most places couldn’t care less if you did that. We ordered $15 worth of food and I came back to order more food. That’s when the manager was on a power trip and was rude to me and my friend about the water cup. He acted like we just stole all the meat out of the freezer and left. Terrible service. Would not recommend.
Atmosphere: 1
Food: 2
Service: 1
My husband and I felt literally sick after eating here tonight. We had Taco Cabana a year ago in Frisco, and it was good, so we thought we'd try it here in Denton. Big mistake!
I got the beef crunch pizza (like a Mexican pizza), and my husband got the 3 carne asada street tacos - something he loves practically everywhere we go. The filling in the pizza tasted strange, like something was off. It had the consistency of pate style cat food - and a bit of the flavor. No sauce on top, just sour cream and like 5 diced tomato pieces. Not like the photos.
My husband's corn tortillas smelled (and he said tasted) like plastic yoga mat. They were rubbery and inedible. The carne asada had zero seasoning or flavor and was rubbery. All in all, a big waste of time, money, gas, and now - hours later - we both still have stomach aches and regret it completely.
The girls working the drive thru were friendly and professional. That's the only positive thing I can say.
Food: 1
Service: 3
The salsa bar was one of the best parts of the atmosphere. It is no longer there. Slow service due to lack of associates. Manager seemed to have limited knowledge of products in her store.
Atmosphere: 4
Food: 3
Service: 2
Recommended dishes: Taco Cabana, Steak, Salsa, Tacos
They need to shut this place down. The surface is lousy. The employees have a terrible attitude. They don't even have a salsa bar anymore.
Restaurantji Recommends
Ordered and had to wait 30 minutes for my food, got home and it was all wrong. Missing multiple items. Will not be going back.
Atmosphere: 1
Food: 1
Service: 1
3rd world typical restaurant in failing America. Lack of hygiene standards and service. You don’t wear gloves to touch everything including the register, cash and food. No point in the gloves. 22 minutes for undercooked tacos. Disgusting place and forever lost as a customer at ALL locations.
Atmosphere: 1
Food: 1
Service: 1
I went to pick up an order for delivery. Waited 10 min before anyone said a word then when they finally did I waited another 10 minutes for the order. There’s nobody ever at the counter another employee walking around looking up at the signs and several employees in the kitchen so they aren’t short staffed. Just no customer service and seem to work on one order at a time?
I waited over an hour for a DoorDash order, with the employee being very snappy and rude with all of the customers. Service was so slow, others had waited over and hour and ended up having to abandon orders to go places 30 minutes after they had been told they would get their food. They never told anyone wait times unless asked and were very vague with their answers. I wouldn’t recommend going here—or ordering from here if you’re on a time crunch!!
Service: 1
Great food but awful management. No respect for your time or money. Employees will walk past you without acknowledging you exist as you wait 15 minutes at the counter. Will knowingly leave out food items and not compensate or replace. Repeatedly paid extra for sauces, and they will simply not give them. When you confront them, they will tell you that it's out of stock. Been out of dulce de leche sauce for two weeks now, paid extra for it each time, never got money back.
Such a shame, as they do a really good job with the food. The management and terrible customer service will drive this place in the ground. This behavior is consistent and negligent, been going here for a couple years now. If they change their management and employees, man, this would be a nice place to eat.
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Quesadilla
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