They need to bring the full salsa and condiments bar. They only have 3 different types of salsa and 2 of them were very similar.
Atmosphere: 3
Food: 5
Service: 5
Kirsten Goff
They’ve changed the recipe for the chicken fajita nachos. Not as good as they used to be.
Atmosphere: 5
Food: 4
Service: 5
Patty Murr
We waited 30 min on food, the tables had not been cleaned, the trash by the soda machine was over flowing,
Atmosphere: 1
Food: 1
Service: 1
Elita Rich
I came to this location today and ordered several items after waiting in the drive thru for over 20 minutes i received my order. I was passing through headed to Oklahoma City. After getting home I realized my order only had my beef nachos and nothing else. Of course because I was not in Denton I couldn't go back to the restaurant. I'm disappointed that they don't take the time to check their customer's orders. Below is a copy of the receipt. DO BETTER THIS IS POOR CUSTOMER SERVICE.
Atmosphere: 1
Food: 1
Service: 1
Shadi Keshavarz
I was in the area and decided to grab a quick bite, and about 30-40 mins after the meal, I felt so sick that I had to throw up. I’m not sure if it was something in the food or if it was just unsanitary, but it was so bad. The quality of the food and overall restaurant cleanliness was horrible. Don’t recommend.
David Levin
I wish they would put salsa in bigger containers...since they pulled it out of the public during.covid.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Flour Tortillas
Herbert Miller
While I'm all for giving handicapped people the opportunity to be productive to society, not at the risk of doing customers a disservice. This location has a employee who is obviously physically challenged due to the fact that he needs a walker to get around. He also has cognitive disabilities that makes it difficult for him to effectively take orders correctly. Other than standing at the register, there's probably no other job that he can do. Twice I've been to this store, and both times a manager had to assist in getting the order correct.
Atmosphere: 2
Food: 3
Service: 1
Hayli Castillo
Taco Cabana is one of my favorite fast food Mexican restaurants. Food is always tasty, fresh, and I love the variety. Prices are excellent. I love getting a dozen tortillas for home too, amazing tortillas and great price. This location however has some of the rudest employees. I always second guess stopping due to the people’s attitude that will be taking my order. I understand they probably deal with ugly people throughout the day but I just wish they would give each customer a chance.
This was a scathing 2 star review… seems like all the angry people have been replaced with not angry people. Worth a
Atmosphere: 5
Food: 5
Service: 5
sophia T
Very satisfied with my meal. Very friendly.
Atmosphere: 5
Food: 5
Service: 5
Teddy Alvarado
Good Morning Everyone,To rate our experience any lower than a 1 star would be optimal. The on-site employee by the name Edwin stated he wont assist me with my order after I've been directed over to the onsite team from customer support regarding any edits or cancellation of the order. As stated in their policy they have a 18 hour window to make any changes. Edwin seems to not be in compliance not only from the policy that Taco Cabana seems to follow but also with his attitude over the phone. Not only was he giving a massive attitude and being blantly disrespectful no matter what he reports to his upper supervisor, I am more surprised that this attitude is coming from a manager to say the least. As a massive order for a business you would think that they would treat you with respect and assist you. However that is not the case, as all we wanted was to edit the time frame of delivery. Please go over with your employees regarding over the phone customer service and attitude as treatment towards your customers in that way wont result in any referrals or customer returns. Please train your staff to be better.
Atmosphere: 1
Food: 1
Service: 1
Brenda Phillips
My favorite fast food taco place. Plus they have frozen margaritas.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Taco Salad, Margherita, Chicken and Beef Tacos
They need to bring the full salsa and condiments bar. They only have 3 different types of salsa and 2 of them were very similar.
Atmosphere: 3
Food: 5
Service: 5
They’ve changed the recipe for the chicken fajita nachos. Not as good as they used to be.
Atmosphere: 5
Food: 4
Service: 5
We waited 30 min on food, the tables had not been cleaned, the trash by the soda machine was over flowing,
Atmosphere: 1
Food: 1
Service: 1
I came to this location today and ordered several items after waiting in the drive thru for over 20 minutes i received my order. I was passing through headed to Oklahoma City. After getting home I realized my order only had my beef nachos and nothing else. Of course because I was not in Denton I couldn't go back to the restaurant. I'm disappointed that they don't take the time to check their customer's orders. Below is a copy of the receipt. DO BETTER THIS IS POOR CUSTOMER SERVICE.
Atmosphere: 1
Food: 1
Service: 1
I was in the area and decided to grab a quick bite, and about 30-40 mins after the meal, I felt so sick that I had to throw up. I’m not sure if it was something in the food or if it was just unsanitary, but it was so bad. The quality of the food and overall restaurant cleanliness was horrible. Don’t recommend.
I wish they would put salsa in bigger containers...since they pulled it out of the public during.covid.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Flour Tortillas
While I'm all for giving handicapped people the opportunity to be productive to society, not at the risk of doing customers a disservice. This location has a employee who is obviously physically challenged due to the fact that he needs a walker to get around. He also has cognitive disabilities that makes it difficult for him to effectively take orders correctly. Other than standing at the register, there's probably no other job that he can do. Twice I've been to this store, and both times a manager had to assist in getting the order correct.
Atmosphere: 2
Food: 3
Service: 1
Taco Cabana is one of my favorite fast food Mexican restaurants. Food is always tasty, fresh, and I love the variety. Prices are excellent. I love getting a dozen tortillas for home too, amazing tortillas and great price. This location however has some of the rudest employees. I always second guess stopping due to the people’s attitude that will be taking my order. I understand they probably deal with ugly people throughout the day but I just wish they would give each customer a chance.
Atmosphere: 4
Food: 5
Service: 2
Recommended dishes: Sopapillas
Excellent food quick service.
Atmosphere: 4
Food: 5
Service: 5
Customer service was great. Good just
Atmosphere: 3
Food: 3
Service: 5
Restaurantji Recommends
A bit slow, but tasty nonetheless.
Atmosphere: 4
Food: 4
Service: 3
This was a scathing 2 star review… seems like all the angry people have been replaced with not angry people. Worth a
Atmosphere: 5
Food: 5
Service: 5
Very satisfied with my meal. Very friendly.
Atmosphere: 5
Food: 5
Service: 5
Good Morning Everyone,To rate our experience any lower than a 1 star would be optimal. The on-site employee by the name Edwin stated he wont assist me with my order after I've been directed over to the onsite team from customer support regarding any edits or cancellation of the order. As stated in their policy they have a 18 hour window to make any changes. Edwin seems to not be in compliance not only from the policy that Taco Cabana seems to follow but also with his attitude over the phone. Not only was he giving a massive attitude and being blantly disrespectful no matter what he reports to his upper supervisor, I am more surprised that this attitude is coming from a manager to say the least. As a massive order for a business you would think that they would treat you with respect and assist you. However that is not the case, as all we wanted was to edit the time frame of delivery. Please go over with your employees regarding over the phone customer service and attitude as treatment towards your customers in that way wont result in any referrals or customer returns. Please train your staff to be better.
Atmosphere: 1
Food: 1
Service: 1
My favorite fast food taco place. Plus they have frozen margaritas.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Taco Salad, Margherita, Chicken and Beef Tacos