Just came through the drive through, no napkins, no ketchup. They didn’t ask so I assumed it was there.
Atmosphere: 4
Food: 4
Service: 1
Damon Paton
Service was great...
Atmosphere: 4
Food: 4
Service: 5
Brenda Copeland
Great breakfast
Atmosphere: 5
Food: 5
Service: 5
Sidhartha Kodela
I came here to drive thru it’s a worst experience the wait is too long it’s not busy too I almost waited for 20 minutes
Atmosphere: 1
Food: 1
Service: 1
Don Luxton
This was the most disappointing trip to whataburger I've ever had. They got our order completely wrong 2 times. We didn't take it back again because we wanted to get back home.
Not sure what happened but they read our back to us both times (which was correct) and still messed it up.
It's bad enough what food cost now but not getting what you order is really disappointing.
Atmosphere: 4
Food: 2
Service: 2
Jerri Mckinstry
The food was amazing
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whataburger
Scott Griffin
Good food and clean tables and good service
Atmosphere: 5
Food: 5
Service: 5
Tomica Gibson
Took my husband to this store at 5am in the morning at the w. university location on Thursday 11/28/25. and let me tell you they treated us like we were at a 5 star sit down restaurant even tho we were in the Drive- thru. Everything was Hot fresh! Excellent Customer service! Thanks for making the start of our Thanksgiving morning special!
Atmosphere: 5
Food: 5
Service: 5
Zira Garcia
Was very cold if it's cold outside turn heat on
Atmosphere: 3
Food: 5
Service: 5
Paul Roach
We came in around midnight with a really complicated order and they took care of us quickly and got everything right. Great job!
Two cars in front of me, one table on the inside had customers.I still waited over twenty minutes for 1 burger in the drive through. It was wrong. I went inside to get my money back.That took ten more minutes. Please heed this review because I know I won't hear anything back from whataburger management.This is the second time this has happened. They don't care.They were far better when they were owned by the texas company originally. This is a shame and sad they've let it go to hell.
Atmosphere: 1
Food: 1
Service: 1
Zachary Phillips
Me and my friend came by for lunch and the staff was as so so nice!!! The workers were nice taking our order, and bringing it to us! They checked on us twice and even the manager came by each table to greet everyone and ask if we needed refills. I have never felt more appreciated and welcomed in any fast food restaurant before this! We even had an employee take our trash for us! Best experience ever, would highly recommend coming here <3
Atmosphere: 5
Food: 5
Service: 5
Laci C
I've been living in California for a year and I couldn't wait to get whataburger during my visit. What a disappointment. I ordered a double meat, got a single, the tomatoes are literal mush, the bread is hard on the bottom and the pickles are as thin as paper. What's the deal? Totally not the normal experience😭
Food: 1
Service: 1
Kayra Payne
Waited at the register for 5 minutes to ask for ketchup, got ignored, and one employee from the back yelled “I’m not taking another order!”
Atmosphere: 1
Food: 3
Service: 1
Ken Sellers
Although there are many ways to screw up a Whataburger, this location avoided the pitfalls and built me the perfect Whataburger With Bacon And Cheese - or so I thought. Later, when I had mild stomach issues and my wife had the full upset stomach experience, there was no doubt that this Whataburger was responsible. If they read this, I hope they'll redouble their efforts towards food safety.
Just came through the drive through, no napkins, no ketchup. They didn’t ask so I assumed it was there.
Atmosphere: 4
Food: 4
Service: 1
Service was great...
Atmosphere: 4
Food: 4
Service: 5
Great breakfast
Atmosphere: 5
Food: 5
Service: 5
I came here to drive thru it’s a worst experience the wait is too long it’s not busy too I almost waited for 20 minutes
Atmosphere: 1
Food: 1
Service: 1
This was the most disappointing trip to whataburger I've ever had. They got our order completely wrong 2 times. We didn't take it back again because we wanted to get back home.
Not sure what happened but they read our back to us both times (which was correct) and still messed it up.
It's bad enough what food cost now but not getting what you order is really disappointing.
Atmosphere: 4
Food: 2
Service: 2
The food was amazing
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whataburger
Good food and clean tables and good service
Atmosphere: 5
Food: 5
Service: 5
Took my husband to this store at 5am in the morning at the w. university location on Thursday 11/28/25. and let me tell you they treated us like we were at a 5 star sit down restaurant even tho we were in the Drive- thru. Everything was Hot fresh! Excellent Customer service!
Thanks for making the start of our Thanksgiving morning special!
Atmosphere: 5
Food: 5
Service: 5
Was very cold if it's cold outside turn heat on
Atmosphere: 3
Food: 5
Service: 5
We came in around midnight with a really complicated order and they took care of us quickly and got everything right. Great job!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Two cars in front of me, one table on the inside had customers.I still waited over twenty minutes for 1 burger in the drive through. It was wrong. I went inside to get my money back.That took ten more minutes. Please heed this review because I know I won't hear anything back from whataburger management.This is the second time this has happened. They don't care.They were far better when they were owned by the texas company originally. This is a shame and sad they've let it go to hell.
Atmosphere: 1
Food: 1
Service: 1
Me and my friend came by for lunch and the staff was as so so nice!!! The workers were nice taking our order, and bringing it to us! They checked on us twice and even the manager came by each table to greet everyone and ask if we needed refills. I have never felt more appreciated and welcomed in any fast food restaurant before this! We even had an employee take our trash for us! Best experience ever, would highly recommend coming here <3
Atmosphere: 5
Food: 5
Service: 5
I've been living in California for a year and I couldn't wait to get whataburger during my visit. What a disappointment. I ordered a double meat, got a single, the tomatoes are literal mush, the bread is hard on the bottom and the pickles are as thin as paper. What's the deal? Totally not the normal experience😭
Food: 1
Service: 1
Waited at the register for 5 minutes to ask for ketchup, got ignored, and one employee from the back yelled “I’m not taking another order!”
Atmosphere: 1
Food: 3
Service: 1
Although there are many ways to screw up a Whataburger, this location avoided the pitfalls and built me the perfect Whataburger With Bacon And Cheese - or so I thought. Later, when I had mild stomach issues and my wife had the full upset stomach experience, there was no doubt that this Whataburger was responsible. If they read this, I hope they'll redouble their efforts towards food safety.
Atmosphere: 5
Food: 3
Service: 5
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