They were very quick to make all five of our footlongs even though we went through the drive through. All of them were made correctly and delicious. Ty for making our lunch painless. 🫶🏼
I Ordered a simple Outlaw "whatever comes on it" sandwich, got home, and it had only meat and cheese, it was supposed to come with veggies and blah blah, too bad i spent 15 bucks on this thing. I called the store to let them know and they wanted me to return the sandwich to get a refund, 40 min round trip, not thanks. This subway was great when it opened, but it is seriously struggling to even keep people working here. Menu is way out of date also, Staff doesn't know the menu, I really blame this on Subway and the Management of the franchise, ide be surprised if this place lasts another year.
Atmosphere: 1
Food: 1
Service: 1
Oliver West
Great service from Brayden! He made amazing food and was very helpful, respectful, fast, and efficient with his job. This was one of the best customer experiences I've ever had.
First off I wouldn't give them even 1star but I had to cause I wouldn't be able to say what I really think. Not only was my wifes meatball sandwich hard balls of burned meat, if that's even what you call it but then the girth of the bread shrunk by 30% while still being a foot long like we're just stupid people out here. Juicys tacos made the same mistake when their taco shells maintained length while being half as tall as they were just 3yrs ago. We gotta get rid of communist democrats. They only promote free rides via high costs to the everyday consumers and taxpayers
Laura B
We ordered online and when we got there we were informed they were out of all breads except for the Italian white. Yet we had an email that stated it was ready. Then we had to wait another 15 minutes to get the order. When we got home we discovered both sandwiches were dressed wrong. Mind you it's a 20 minute drive to get there. So we emailed them and get a im sorry, we will pass it on to the employees. See you next time. No sorry you won't. I will go to the others instead of yours. I don't like wasting my money.
Atmosphere: 1
Food: 1
Service: 1
John Nelson
Perfect this place to the dairy Queen across the road
Atmosphere: 4
Food: 4
Service: 4
kendall holloman
hey my name is kendall i placed a order at this location but i was in big sandy tx this wonderful lady name beca of meca she was amazing she didn’t know to cancel the order online so she said she would call me back and have some results and she did just that she was nice about it and respectful and caring about what i needed help with
The drive thru seems not to work very well. It has been closed at différent times cause it was out of order. They can never hear me so that's probably why my order is hardly ever correct. Dairy Queen being built across street and they will give subway a run for their money.
Cassidy Ottwell
Waited in drive thru while employee sat in her mustang on the phone and smoking a cigarette.
Atmosphere: 1
Food: 1
Service: 1
Alex Burt
The service was amazing, a worker by the name of jerrett hicks helped me out so much and was so kind and understanding, if you go here I Recommend you ask for his Services.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Chicken & Bacon Ranch Melt
Brad 7011
Absolutely horrible customer service . I accidentally placed a order of 8 sandwiches at the wrong location called them as soon as I reached the location it was intended for they told me to call this store and get void the lady simply refused too and said we cannot it needs to be done on the app the employee told her no mam you can do it in the system she refused and said she is not allowed to do that she is a assistant manager called Leslie . I drove 20 mins to get the sandwiches they didn’t have them ready coz they didn’t wanted it to go waist . Extremely bad customer service skills. The order was for my team at an another retail chain where we are taught to go above and beyond for customers. Please invest in some training for your employees.
Atmosphere: 1
Food: 5
Service: 1
Ed H
Had a coupon for three Subs each one of our subs was excellent. I'm not a huge Subway fan but my service and the quality of my food was excellent.
They were very quick to make all five of our footlongs even though we went through the drive through. All of them were made correctly and delicious. Ty for making our lunch painless. 🫶🏼
Kid-friendliness: Very
Wheelchair accessibility: Easily accessible
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Rotisserie-Style Chicken, Steak & Cheese
Fresh bread and great service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cold Cut Combo
The girl working there was awesome!
Atmosphere: 5
Food: 5
Service: 5
Just slow service.
Atmosphere: 4
Food: 5
Service: 4
I Ordered a simple Outlaw "whatever comes on it" sandwich, got home, and it had only meat and cheese, it was supposed to come with veggies and blah blah, too bad i spent 15 bucks on this thing. I called the store to let them know and they wanted me to return the sandwich to get a refund, 40 min round trip, not thanks. This subway was great when it opened, but it is seriously struggling to even keep people working here. Menu is way out of date also, Staff doesn't know the menu, I really blame this on Subway and the Management of the franchise, ide be surprised if this place lasts another year.
Atmosphere: 1
Food: 1
Service: 1
Great service from Brayden! He made amazing food and was very helpful, respectful, fast, and efficient with his job. This was one of the best customer experiences I've ever had.
Wheelchair accessibility: it was very accecuble.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Rotisserie-Style Chicken, Meatball Marinara, Chocolate Chip Cookie, Oven Roasted Turkey, All-American Club, Cold Cut Combo, Cookies, Black Forest Ham, Subway Footlong Cookie
First off I wouldn't give them even 1star but I had to cause I wouldn't be able to say what I really think. Not only was my wifes meatball sandwich hard balls of burned meat, if that's even what you call it but then the girth of the bread shrunk by 30% while still being a foot long like we're just stupid people out here. Juicys tacos made the same mistake when their taco shells maintained length while being half as tall as they were just 3yrs ago. We gotta get rid of communist democrats. They only promote free rides via high costs to the everyday consumers and taxpayers
We ordered online and when we got there we were informed they were out of all breads except for the Italian white. Yet we had an email that stated it was ready. Then we had to wait another 15 minutes to get the order.
When we got home we discovered both sandwiches were dressed wrong. Mind you it's a 20 minute drive to get there.
So we emailed them and get a im sorry, we will pass it on to the employees. See you next time.
No sorry you won't. I will go to the others instead of yours. I don't like wasting my money.
Atmosphere: 1
Food: 1
Service: 1
Perfect this place to the dairy Queen across the road
Atmosphere: 4
Food: 4
Service: 4
hey my name is kendall i placed a order at this location but i was in big sandy tx this wonderful lady name beca of meca she was amazing she didn’t know to cancel the order online so she said she would call me back and have some results and she did just that she was nice about it and respectful and caring about what i needed help with
Food: 5
Service: 5
Restaurantji Recommends
The drive thru seems not to work very well. It has been closed at différent times cause it was out of order. They can never hear me so that's probably why my order is hardly ever correct. Dairy Queen being built across street and they will give subway a run for their money.
Waited in drive thru while employee sat in her mustang on the phone and smoking a cigarette.
Atmosphere: 1
Food: 1
Service: 1
The service was amazing, a worker by the name of jerrett hicks helped me out so much and was so kind and understanding, if you go here I Recommend you ask for his Services.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Chicken & Bacon Ranch Melt
Absolutely horrible customer service . I accidentally placed a order of 8 sandwiches at the wrong location called them as soon as I reached the location it was intended for they told me to call this store and get void the lady simply refused too and said we cannot it needs to be done on the app the employee told her no mam you can do it in the system she refused and said she is not allowed to do that she is a assistant manager called Leslie . I drove 20 mins to get the sandwiches they didn’t have them ready coz they didn’t wanted it to go waist . Extremely bad customer service skills. The order was for my team at an another retail chain where we are taught to go above and beyond for customers. Please invest in some training for your employees.
Atmosphere: 1
Food: 5
Service: 1
Had a coupon for three Subs each one of our subs was excellent. I'm not a huge Subway fan but my service and the quality of my food was excellent.
Atmosphere: 5
Food: 5
Service: 5
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