Pizza Hut

Success! I have ordered enough from this location that they now know me by name. My orders are always on time and the only time it wasn't right was because I messed up my own when putting it in online. Wrong or not the meal was still hot and fresh and I learned to look twice before I submit it. The staff is always friendly, the storefront clean, and parking is plentiful. Bless them for keeping me fed.

Atmosphere: 5

Food: 5

Service: 5

Everyone here is so sweet and kind, I come here 3 days a week and I’ve never had an issue here. I love y’all so much thank you for my food

Atmosphere: 5

Food: 5

Service: 5

I have never been so insulted by a food establishment in my life. This location did not get my order correct and when I called, I was told I would have to bring the pizza back to prove it. Is this against the Texas Health Code? When I got there, two teenaged girls came out of the back and said if I didn't like how I was treated, I need to leave and don't come back. Guess what, I won't, not to this location nor any other pizza hut location anywhere, ever again. Domino's has all my business from now on. pizza hut better fire the staff at this location before they lose more business.

Atmosphere: 1

Service: 1

After my delivery order was over an hour late, I called the store. Awful customer service! The girl who answered the phone had a horrible attitude & couldn’t answer any questions about my order…
Just said we can’t guarantee a delivery time, and made lots of excuses. Then I was trying to change from delivery to pick up & she hung up on me. DO BETTER DRIPPING SPRINGS PIZZA HUT!!!

I was picking up Door Dash order. I could tell the man running the phone a front desk was being overwhelmed by the workload in front of him. I told him it looks like that is hard work but you’re doing well. I could see my order to pickup was a few minutes out. I tried to continue to give grace, but after 20+ minutes, I started asking questions. “It’s the next order out,” and speech of that nature. Finally they hand me the pizza (yes just one pizza(just cheese)) and I dash off to deliver to my now malnourished customer. But, What’s This?! Oh right they gave me the wrong order.
I’m not trying to make a boatload of cash doing Door Dash, but when incompetence at the store takes you to less than $8/hr and makes you look incompetent to the customer, things have got to change. I hope the owner/manager sees this so you can help yourself from an eventual total loss.

Atmosphere: 3

Food: 3

Service: 3

Do not bother with. Called 3 times and was hung up on each time. Cannot get ahold of a manager. Have received pizzas with missing toppings. Worst customer experience in town.

Atmosphere: 1

Service: 1

Excellent first experience with this location! Pizza was delivered on time, delivery driver was polite and courteous, and the pizza was great!

Food: 5

Service: 5

Today, I ordered lunch ahead online - my order was ready when I arrived and the pizza was perfectly cooked.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pepperoni Pizza

It was good and the food tasted great and the service was also great because he's nice and I feel like family because he knows mine and my family's name.

Atmosphere: 4

Food: 4

Service: 5

Had our five-pizza order all ready to go on time, and they tasted great.

Food: 5

Service: 5

This is the second time in a row that I have been extremely disappointed buy the pizza that I got from this location. Both times I put in Mobile orders for three topping pizzas. The first time I got all the way home and realized that they had only put one topping instead of three toppings which cost more than a one topping pizza. When I called to let them know what they had done they told me that they were going to give me a refund and I even called back 5 days later when I did not see the refund in my account yet and they told me that they had put it in and that the manager would call me back and he never did get the refund. So I feel pretty stupid giving them a second chance. That being said I did give them a second chance today and ordered to three topping pizza once again. This time I checked the pizza before I left the restaurant and even though I could see that they did not put the extra pepperoni cups that I ordered and payed on it I said to myself as long as it has the hamburger meat and garlic on it it's fine I guess. I asked the woman that I picked it up from if the garlic was underneath the cheese because I did not see it on the top and she said yes it was. It turns out that the garlic was definitely not on the pizza at all and the pepperoni cups and hamburger meat both tasted off (a semi rancid taste). Due to the fact that I already know that if I called and complained about these issues with the second pizza that I would never get a refund I decided to leave a review on here to help other people not make the mistake I made by going to this location. It's worth being said that I live 30 minutes away from dripping springs so I could not just turn around and go back and get a new pizza. I will not ever go there again and I highly recommend that no one else does either, unless you just really love wasting your money. If there were zero stars I would have put zero stars. Just absolutely horrible!

Atmosphere: 2

Food: 1

Service: 2

DO NOT GO TO THIS PIZZA HUT‼️‼️. Went here on saturday with a few friends and immediately when I arrived the place smelled like expired cheese. I haven’t been to pizza hut in a while so i was trying to decide on what to get however the staff was so rude with one even calling me a slur for not being able to order the pizza correctly. Regardless i placed my order which was 2 large sausage pizzas and some wings then looked for a seat which was hard to do because most of use tables were filthy with crumbs and trash all over. While i was waiting I went to the restroom to wash up and found a cook in the urinal who was urinating walk out without washing his hands and the restroom was extremely dirty. After waiting like 20 minutes i received my order and immediately i was met with a funky smell. I looked at my pizza and wings and saw how disgusting and greasy they look i took a bite and to no surprise it tasted weird. The wings were ok at best but the sauce also tasted funky. After receiving my mediocre food I left in disappointment and dissatisfaction and was most likely going to experience a stomach bug later on the day.

Atmosphere: 1

Food: 1

Service: 1

Carry out more than 30 minutes. This place and staff sucks

Atmosphere: 1

Food: 2

Service: 1

It's OK.

Atmosphere: 2

Food: 3

Service: 1

Great food, great team! Pizza was hot, fresh, YUMMY!

Atmosphere: 5

Food: 5

Service: 5