Being a food establishment. Its absolutely filthy in there. I walked in today and walked out instantly. Dirty door very 1st impression, filthy floor , trash everywhere, menu has custom markings of price change. Just overall lost my appetite . Used to buy here a lot year or 2 ago . Would never come back. If front is this dirty I don't wanna know how bad kitchen is.
Atmosphere: 1
Food: 3
Service: 3
Vernon May
Total trash 🗑️
Atmosphere: 1
Food: 1
Service: 1
Lynn Bobby
The food is not Boston Market food. You can taste the mashed potatoes are instant. The mac n cheese sauce was disgusting and runny like water the noodles aren't the same twist noodles. The stuffing was mush with lima beans, peas and carrots. All it was missing was raisins smh. The chicken was dry and drenched in some cheap Kraft tasting BBQ sauce that is not the sauce Boston market ever used. Cornbread not the same either. They should not be allowed to operate under Boston Market name because it's the Temu version not the real restaurant. Will never be back.
Atmosphere: 1
Food: 1
Service: 1
Daniel Arteaga
They need to close this location to came in today around 4 paid 35 dollars for the driest chicken I ever had cream spinach that was just spinach they call this there premium side haven’t been here in a while since cowboy chicken in Irving which is the closest to me opened big mistake I can see why there are closing a lot of locations they must be hanging by a thread bad management for not throwing out that chicken that had been sitting there for a while you will never again have my business again just costed you more than had you thrown out that inedible chicken out
Atmosphere: 1
Food: 1
Service: 3
Recommended dishes: Rotisserie Chicken
tanika randall
This was absolutely horrible! I ordered the half chicken, cream spinach, mashed potatoes in macaroni and cheese. Nothing was seasoned! The chicken just tastes like they took it out the box and cooked it. There was nothing creamy about the cream spinach. I'm so pissed!! I will never return!!
Food: 1
J. Shipp
The chicken was very old & dry, I tried to call and of course they didn't answer the phone! very very poor service, also they overcharged me.
Atmosphere: 1
Food: 1
Service: 1
Edith Sanchez
The location I went to closed 20ish mins early. I arrived at 8:35pm and they had a sign that said they close at 9. The girl looked up shook her head and mouthed that they were closed already. This used to be my location but with many bad experiences here, I will no longer return to again.
Service: 1
Shamil
They still jack up their prices on Thanksgiving. A girl told me that sweet potato was included in the price but upon paying for the meal, a man said it was not. 3X unmasked men had to look inside the container to see what it was. And no gravy or sauce was given even though I'd asked for it on the side. It left a salty taste in my mouth. Any wonder they went bankrupt? Next time I'll go to Luby's
Atmosphere: 2
Food: 2
Service: 2
Aida D
I worked at this locations here a few years backs and it is not how I remember it now . It’s like they cut down on food options and the signs are hand written. It’s like someone took over and made it their own restaurant and kept the name .This place needs a huge upgrade .
Atmosphere: 1
Food: 2
A. Reyes
I am very upset with the Boston Market #0112 located on (789 W. Wheatland Road, Duncanville, TX 75116 On 11/27/24, I stopped in to place an order for... 1x (((Whole))) "Rotisserie" Chicken, 2x Lg. Gravy's and 4x Lg. Mashed Potatoes. It wasn't till I was home that I noticed I was charged for 4x Lg. Mashed Potatoes with (((4x))) Gravy's along with the 2x Lg. Gravy's I was only wanting. Also, when I told the young lady at the counter I was wanting a (((Whole))) "Rotisserie" Chicken, I clearly heard her repeat my chicken order to a black man with glasses behind her. Without even asking, he started cutting into the chicken. I repeated to her that I want a (((Whole))) "Rotisserie" Chicken for him to not to cut it, she then told him I'm wanting it whole. He then proceeded to roll his eye's and with an bad attitude he muttered something under his breath to a Hispanic man next to him. He then shoved that chicken aside and I noticed he grabbed a chicken from an entirely different area he had grabbed the first Rotisserie Chicken he had started cutting into and said something to that guy standing next to him. He then took the chicken and dropped it in a to go box and passed it over and placed next to the large sides I was also purchasing which was a total of ($57.30). It wasn't till I was home, that I also noticed he had not given me what I had thought I paid for all along which was a (((Rotisserie))) "Chicken", he instead gave me this extremely bland tasteless entirely unseasoned overly-cooked dry cardboard tasting (((Regular type))) "Chicken". I tried calling the phone number on the receipt and the phone number from their online page location and neither number worked. I've tried to the main Boston Market online directory but it got me nowhere. I am here to let everyone know that this particular location is not worth you having to spend your very hard earned money. The guys there a extremely rude, unprofessional and lazy. Because, I sure as heck don't have a great amount of money to be wasting on food from a place that is not worth it like this Boston Market location.
I am thankful for the servers working hard to help everyone on Thanksgiving. However most of the food was very subpar! Mashed potatoes were terrible, the broccoli was way too salty, the macaroni cheese was nothing but a mushy wet soup. The roasted chicken was very good, the green beans were good, and the dressing was okay. I will not be back to eat your food again I am very disappointed in the quality of your food. I remember when you first opened up many years ago how wonderful it was! It is nowhere near what it used to be! And that is very sad.
Atmosphere: 1
Food: 1
Service: 4
Halie Parker
This wasn’t a great location we ordered a huge thanksgiving platter for our office and it was falsely advertised online. Would not recommend for anyone food was okay but nothing special service was poor and location didn’t look up to standard
Atmosphere: 1
Food: 2
Service: 1
Ms. Hampton
I sat and debated whether or not I wanted to go inside due to the food not being the same, but I took a chance and regret it. The food was horrible the meat dry, broccoli had no taste and the corn taste like it came straight out the can, and the cornbread tasted like someone ran out of milk just horrible. I didn't get my receipt so I can provide more information. I will not be going back to this location anymore and it's closest to my home. I'm willing to take that 25 minutes drive to the other location and pray their food is way better. This location needs to get either a better cook or train the one's you have and hopefully it gets better. Money and time wasted I threw my food in the trash.
Atmosphere: 2
Food: 1
Service: 3
Ronnie L Young
I walked in there. No greeting. I didn't see any chicken spinning in that oven. I went to the food in the glass and it looked old. I touched the glass with the food in it, and there was no radiation of heat. I walked straight out of there promptly. No customers were inside, and I wasn't surprised.
Atmosphere: 1
Food: 1
Service: 1
Gabriela Contreras Riveraayala (Gabby)
The food quality was very poor. They ran out of ribs, the cornbread was very hard and the potatoes tasted old.
Being a food establishment. Its absolutely filthy in there. I walked in today and walked out instantly. Dirty door very 1st impression, filthy floor , trash everywhere, menu has custom markings of price change. Just overall lost my appetite . Used to buy here a lot year or 2 ago . Would never come back. If front is this dirty I don't wanna know how bad kitchen is.
Atmosphere: 1
Food: 3
Service: 3
Total trash 🗑️
Atmosphere: 1
Food: 1
Service: 1
The food is not Boston Market food. You can taste the mashed potatoes are instant. The mac n cheese sauce was disgusting and runny like water the noodles aren't the same twist noodles. The stuffing was mush with lima beans, peas and carrots. All it was missing was raisins smh. The chicken was dry and drenched in some cheap Kraft tasting BBQ sauce that is not the sauce Boston market ever used. Cornbread not the same either. They should not be allowed to operate under Boston Market name because it's the Temu version not the real restaurant. Will never be back.
Atmosphere: 1
Food: 1
Service: 1
They need to close this location to came in today around 4 paid 35 dollars for the driest chicken I ever had cream spinach that was just spinach they call this there premium side haven’t been here in a while since cowboy chicken in Irving which is the closest to me opened big mistake I can see why there are closing a lot of locations they must be hanging by a thread bad management for not throwing out that chicken that had been sitting there for a while you will never again have my business again just costed you more than had you thrown out that inedible chicken out
Atmosphere: 1
Food: 1
Service: 3
Recommended dishes: Rotisserie Chicken
This was absolutely horrible! I ordered the half chicken, cream spinach, mashed potatoes in macaroni and cheese. Nothing was seasoned! The chicken just tastes like they took it out the box and cooked it. There was nothing creamy about the cream spinach. I'm so pissed!! I will never return!!
Food: 1
The chicken was very old & dry, I tried to call and of course they didn't answer the phone! very very poor service, also they overcharged me.
Atmosphere: 1
Food: 1
Service: 1
The location I went to closed 20ish mins early. I arrived at 8:35pm and they had a sign that said they close at 9. The girl looked up shook her head and mouthed that they were closed already. This used to be my location but with many bad experiences here, I will no longer return to again.
Service: 1
They still jack up their prices on Thanksgiving. A girl told me that sweet potato was included in the price but upon paying for the meal, a man said it was not. 3X unmasked men had to look inside the container to see what it was. And no gravy or sauce was given even though I'd asked for it on the side. It left a salty taste in my mouth. Any wonder they went bankrupt? Next time I'll go to Luby's
Atmosphere: 2
Food: 2
Service: 2
I worked at this locations here a few years backs and it is not how I remember it now . It’s like they cut down on food options and the signs are hand written. It’s like someone took over and made it their own restaurant and kept the name .This place needs a huge upgrade .
Atmosphere: 1
Food: 2
I am very upset with the Boston Market #0112 located on (789 W. Wheatland Road, Duncanville, TX 75116
On 11/27/24, I stopped in to place an order for... 1x (((Whole))) "Rotisserie" Chicken, 2x Lg. Gravy's and 4x Lg. Mashed Potatoes. It wasn't till I was home that I noticed I was charged for 4x Lg. Mashed Potatoes with (((4x))) Gravy's along with the 2x Lg. Gravy's I was only wanting. Also, when I told the young lady at the counter I was wanting a (((Whole))) "Rotisserie" Chicken, I clearly heard her repeat my chicken order to a black man with glasses behind her. Without even asking, he started cutting into the chicken. I repeated to her that I want a (((Whole))) "Rotisserie" Chicken for him to not to cut it, she then told him I'm wanting it whole. He then proceeded to roll his eye's and with an bad attitude he muttered something under his breath to a Hispanic man next to him. He then shoved that chicken aside and I noticed he grabbed a chicken from an entirely different area he had grabbed the first Rotisserie Chicken he had started cutting into and said something to that guy standing next to him. He then took the chicken and dropped it in a to go box and passed it over and placed next to the large sides I was also purchasing which was a total of ($57.30). It wasn't till I was home, that I also noticed he had not given me what I had thought I paid for all along which was a (((Rotisserie))) "Chicken", he instead gave me this extremely bland tasteless entirely unseasoned overly-cooked dry cardboard tasting (((Regular type))) "Chicken". I tried calling the phone number on the receipt and the phone number from their online page location and neither number worked. I've tried to the main Boston Market online directory but it got me nowhere. I am here to let everyone know that this particular location is not worth you having to spend your very hard earned money. The guys there a extremely rude, unprofessional and lazy. Because, I sure as heck don't have a great amount of money to be wasting on food from a place that is not worth it like this Boston Market location.
Atmosphere: 2
Food: 1
Service: 2
Restaurantji Recommends
I am thankful for the servers working hard to help everyone on Thanksgiving. However most of the food was very subpar! Mashed potatoes were terrible, the broccoli was way too salty, the macaroni cheese was nothing but a mushy wet soup. The roasted chicken was very good, the green beans were good, and the dressing was okay. I will not be back to eat your food again I am very disappointed in the quality of your food. I remember when you first opened up many years ago how wonderful it was! It is nowhere near what it used to be! And that is very sad.
Atmosphere: 1
Food: 1
Service: 4
This wasn’t a great location we ordered a huge thanksgiving platter for our office and it was falsely advertised online. Would not recommend for anyone food was okay but nothing special service was poor and location didn’t look up to standard
Atmosphere: 1
Food: 2
Service: 1
I sat and debated whether or not I wanted to go inside due to the food not being the same, but I took a chance and regret it. The food was horrible the meat dry, broccoli had no taste and the corn taste like it came straight out the can, and the cornbread tasted like someone ran out of milk just horrible. I didn't get my receipt so I can provide more information. I will not be going back to this location anymore and it's closest to my home. I'm willing to take that 25 minutes drive to the other location and pray their food is way better. This location needs to get either a better cook or train the one's you have and hopefully it gets better. Money and time wasted I threw my food in the trash.
Atmosphere: 2
Food: 1
Service: 3
I walked in there. No greeting. I didn't see any chicken spinning in that oven. I went to the food in the glass and it looked old. I touched the glass with the food in it, and there was no radiation of heat. I walked straight out of there promptly. No customers were inside, and I wasn't surprised.
Atmosphere: 1
Food: 1
Service: 1
The food quality was very poor. They ran out of ribs, the cornbread was very hard and the potatoes tasted old.
Atmosphere: 2
Food: 1
Service: 5
Recommended dishes: Cornbread, Rotisserie Chicken
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