Chicken Express

802 S Cockrell Hill Rd, Duncanville
(972) 283-2500

Recent Reviews

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Jacob Lee

I had the best service at this location the staff they're treating me real good on my birthday as well the people went out of their way to make sure we were good with our food and drinks best customer service I've ever had thank you shout out to Mr. Deon and Mr Dell

Atmosphere: 5

Food: 5

Service: 5

Anne' P

I pull up to the speaker took about 15 minutesbefore I got my order taken there were no cars in line & still got my order wrong the food look like it had been sitting there under the heat lamp for awhile it was old & dried out even the fries the only thing was worth paying for was my drinkšŸ˜ž

Atmosphere: 1

Food: 1

Service: 1

Laura Rutter

Good selection! Great vegetables!

Atmosphere: 5

Food: 5

Service: 5

Phyllis Coleman

Dale the store manager was very nice great customer service the store very clean I drive across town to come to this store everyone so nice

Atmosphere: 5

Food: 5

Service: 5

Clarice Perez

Great service

Atmosphere: 5

Food: 5

Service: 5

Steve Smegner

This location has a great manager's special until 2pm. The service is friendly. The food is good. There is usually a line at lunch but that is because of the good food.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Chicken Wings, Rolls, Corn Nuggets, Express Tenders, French Fries

Raquel Chan

I’m really disappointed in the quality of my okra. First time here and the lady at the drive thru was nice but to come home and see this nonsense was really upsetting. These are burned!

Food: 1

Service: 3

Martin Giddens

The young man running the drive thru window on the 23 at 9 pm needs to be trained. We pulled up and he came over the speaker and mumbled something about us ordering. I ordered my spouses meal and before I could even finish getting the words out of my mouth he came back in shouting words I couldn’t quite understand. We finally clarified the side for her meal and the drink and he shouted, ā€œ THAT IT?!ā€ I replied that we needed a roll for her meal. He then told me to pull up. I told him I hadn’t finished yet and tried to order my meal. He never came back on after about 3 minutes and I noticed the cars had all pulled up and now I’m holding up the line growing behind me. I decided that any further attempts to get my food order would be met with resistance so I just paid for my spouses order and patiently waited. He came out the window with the payment machine and I tapped it and it went through. He just stood there with the payment machine in my face. I told him it went through and he handed us my spouses box and closed the window. After another minute he came back out and said ā€œDID YOU NEED SOMETHING?!ā€ I replied yes we had a sweet tea with her order. He said he didn’t know. I finally said ā€œ well I was going to order more but you cut me off at the box and never let me orderā€. He replied ā€œHave a blessed dayā€. So I ended up having to go elsewhere for my meal. I don’t know if he was on drugs or what but he wasn’t listening and acting normal in anyway. New to the area and will never try this chicken express again. It’s a shame.

Atmosphere: 1

Service: 1

Kynedi Berry

I literally find a small roach in my tea

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Corn Nuggets, Chicken and Rolls, Express Tenders

Debra Allen

Update Waze maps please yall told me my destination was on the left it was on the right

Mark Hawkins

They overcooked my meal and forgot to give me one of my sides. The store ran out of all their sides except for fries, corn nuggets, and poppers. This was my worst experience at a Chicken Express.

Atmosphere: 1

Food: 1

Service: 1

Mel Allen

I bought a family size fried pickle that had maybe 12 pickles. I have purchased from here in the past, and got more than that. What a rip off. Will not be spending anymore money here

Michael Nowell

Love their chicken. Always give you large pieces that you can actually taste you are biting into chicken and not just crispy stuff.

PEST GURUS LLC

Ordered two number ones. Got to my destination to eat. Opened the box to find two pieces of chicken and half fries. Called and spoke with Aaron who told me he would give me two tenders on my next return. Wow. Thanks for fulfilling my order. Now that’s customer service at its best! It’s no wonder there were no cars in the drive through. Now, I know why. Last time you will get my money.

Mike Brown

Food was damn good.

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