Chipotle Mexican Grill

300 S Clark Rd, Duncanville
(214) 453-8254

Recent Reviews

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Polyg0ne

The food is good and done well, but my only real complaint as a chipotlane user is that ill end up waiting sometimes for 10 minutes. I understand that it can get busy, but when 6 cars are just waiting to be handed a bag thats already made it gets a bit frustrating. Especially since ive been late to work a few times during those 10 minute periods.

Atmosphere: 3

Food: 4

Service: 3

Music beats Beat

The whole staff on Monday night was exceptional and perfect well mannered young people. They all need a raise 6:00 pm December 8 2025

Alyssa Galvan

I live close by so I always order from here but I never complain. Today I am. I got double protein and I used the app to get the x2 protein because I had points to redeem for it. I got the double protein BUT they gave me less rice. They always do that. Less of the other more of the other. I either get more protein less rice or less protein more rice.

Atmosphere: 1

Food: 2

Service: 1

Ade J

I like the drive-through option.
Sometimes the food can be hit or miss (inconsistent in taste/flavor), mostly hit.

Jordyn Cortez

Never have a problem at this chipotle always great food and great service

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Build-Your-Own Chipotle, Chips, Chicken Burrito Bowl

Makeda Lusan

I have never been to a Chipotle as bad as this one. Observed no one in line, and all the workers on break instead of refilling crucial ingredients to ensure availability to customers. Had to ask for fresh carne, guacamole, and other toppings, as the staff insisted on scrapping the bottom of the containers instead of filling them. The manager was having a personal conversation with the cashier about her nail that broke while she was in process of ringing my order. I purchased a beer, no offer for a bottle opener. Trash was filled to the top, and tables were dirty. Staff seemed bothered by requests for fresh ingredients, even though the commercials for Chipotle boasts fresh ingredients. If this store was my only option for eating at Chipotle, I would do without, just like the 3 customers who walked out while I waited.
#DoBetteryou chargenough

Atmosphere: 1

Food: 1

Service: 1

W J

By far the worst location…. Good luck getting any food from them…. Asked for extra rice and beans and nope they stingy

Atmosphere: 1

Food: 1

Service: 1

cj94

Worst bowl I’ve ever had. Inedible, feels like the workers here don’t care anymore.

Desmond Marie

These employees are so lazy and I think they hate themselves. Every time I ask for extra chicken that I am charged for I either don’t get it or get big chunks of fat or big weird pieces.

Melantha Nephew

While the servers are nice enough and portion size good, the cleanliness leaves a lot to be desired! Is no one policing cross contamination of the ingredients? A huge clump of guac was in the cheese and even when I asked about it no one bothered to cleaned it out of the cheese! Food tastes great but the presentation we as customers see while being served is very unappetizing! Can management bring the cleanliness level way up? WE CAN SEE ALL THE MESS!

Atmosphere: 1

Food: 4

Service: 4

Ms SL Crutcher

It's hit or miss with this location here! Sometimes, the meat isn't hot, or it's dry and burnt. The last time I was there, I had a coupon from my account on the app for free tortilla chips, and they were not in the bag when I got home. This was due to the servers being in a rush behind the counter.

Atmosphere: 3

Food: 3

Service: 3

Shana Broussard

The food is always great as long as I go in to order. If I do it through the app the portions are very small and not worth the price.

Atmosphere: 4

Food: 5

Service: 5

Gary Biggerstaff

awesome customer service very nice and polite

Atmosphere: 5

Food: 5

Service: 5

E Rich

I got a bowl full of rice and beans with a spoon of chicken. I got more cheese and sour cream than chicken. This Chipotle Grill SUCKS!!! Service horrible, do not go ...

Service: 1

Young SlikK

Got in and out. Survives was great. They made my plate nice nd neat 🤤 what all the things I wanted on there.

Atmosphere: 5

Food: 5

Service: 5

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