This location should just shut down how many bad reviews do you need to put this place under new management my food is never fresh when I come here
M M
Never going back to this location. First off why is KFC promoting saucy nugget meals online but not on the menu at the establishments?! I could've went to Whataburger instead and got a Honey BBQ chicken strip meal. Not a soul was in line,pulled in, ordered,was out the line in under 6 mins. Usually, that'd impress me, but with nobody in line at 9:40, and closing at 10:30, I saw it coming. Food was undeniably horrible! I ordered the 12 peice nugget meal,(I wanted the honey bbq saucy nuggets I seen on the online menu,)but again why is this being advertised online but not offered at the actual locations?! Anyway yall the nuggets were so dry smh I would've had more pleasure picking up a hand full of rocks and eating those,and my fries were so freaking cold and mushy I could've just ordered mashed potatoes for my side. They're going in the trash but the Tea,and buiscuit was good at least.Regarding KFC, the quality is typically excellent when the food is fresh. However, due to a recent negative experience, I am dissatisfied and will not be returning to this location. My expectation is that future transactions will result in full refunds for any unsatisfactory service. Remaking the meal is not an acceptable solution; the initial order should have met quality standards.
Cecilia Bradley
This location sucks! Cedar Ridge location said the chicken would be ready in 7 minutes. I paid and was told to wait in the parking lot. Instead of getting my order, I was told that they didn’t have enough chicken to cover my order and that they didn’t have anymore of the type of chicken I wanted. I asked for a refund and was told that they don’t give back refunds. Long story short, if they say your order will be up in 7 minutes and you’ll have to wait, don’t pay them. Wait until the chicken is ready or go to another location.
Atmosphere: 1
Food: 1
Service: 1
Keith Grant
The 5 dollar box is great but then they charge you almost three bucks for a drink..Then on a kids meal they give the kid a Capri sun..lol .that's wicked work I tell ya...
Atmosphere: 3
Food: 4
Service: 2
Jose Ayala
Breanna or (ma Ismael’s) the cashier is super rude I have no idea what’s her problem if she doesn’t like her job look for something else you have to know you have to deal with customers all day lazy people
Atmosphere: 2
Food: 2
Service: 1
Krysta Evans Hughey
This is my "go to" KFC but this particular day was horrible. I went thru the drive thru (per usual) ordered the special 2pc dk I always ask for a soft biscuit no matter the time. It's always the manager who makes sure it's right always. But this day I opened the box and the biscuit was hard so I gave it back she turned the biscuit upside down and gave me the same hard biscuit (the manager) I won't return to this location over a biscuit not only that but because the manager was very dishonest
Atmosphere: 4
Food: 2
Service: 2
Kameron Price
I’m sure this wasn’t a breast
Atmosphere: 1
Food: 1
Service: 1
Sed Mc
This location needs a complete OVERHAUL! The service is deplorable! They made us use the Kiosk, refused to take our order at the cash register! I had to assist another gentleman, and then I had to get a manager get me a receipt! This is unacceptable
Atmosphere: 1
Food: 3
Service: 1
Sedrick McCurdy
This location needs a complete OVERHAUL! The service is deplorable! They made us use the Kiosk, refused to take our order at the cash register! I had to assist another gentleman, and then I had to get a manager get me a receipt! This is unacceptable
Atmosphere: 1
Food: 3
Service: 1
Ryan McGinley
You did not give me any fries and a very small water cup 5 chicken nuggets all their food went up and price
You did not give me any fries and a very small water cup 5 chicken nuggets all their food went up and price
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Famous Bowl
L Rider
The service at this location is unbelievable can't believe how poor the service is I don't understand why customer service is not world-class anymore. Hopefully, this location can hire quality individuals to work at this location.
Dietary restrictions: The food is not prepared properly undercooked.
Recommended dishes: 8 PC Tenders Meal
Angel Scott
I’m very disgusted at the food and the service. This place needs the health department to come in and close them down. My grand baby is not feeling well due to food contamination. Please don’t go here unless you want to be sick!! This used to be a good food place but now I wouldn’t let my dog eat here!!
Atmosphere: 1
Food: 1
Service: 1
BeRealAsRena
If I could rate this 0 stars I would.I found a worm in my chicken pot pie. I was feeding my 1 year old and immediately spotted the worm. I called and spoke with the manager and she stated “We don’t do refund”. That’s disgusting. Do not purchase anything from this kfc.
Atmosphere: 1
Food: 1
Service: 1
Shiela Longoria-Bocanegra
Zero rating there was a womens hair tie with hair in the batter all fried with my chicken
This location should just shut down how many bad reviews do you need to put this place under new management my food is never fresh when I come here
Never going back to this location. First off why is KFC promoting saucy nugget meals online but not on the menu at the establishments?! I could've went to Whataburger instead and got a Honey BBQ chicken strip meal.
Not a soul was in line,pulled in, ordered,was out the line in under 6 mins. Usually, that'd impress me, but with nobody in line at 9:40, and closing at 10:30, I saw it coming. Food was undeniably horrible! I ordered the 12 peice nugget meal,(I wanted the honey bbq saucy nuggets I seen on the online menu,)but again why is this being advertised online but not offered at the actual locations?! Anyway yall the nuggets were so dry smh I would've had more pleasure picking up a hand full of rocks and eating those,and my fries were so freaking cold and mushy I could've just ordered mashed potatoes for my side. They're going in the trash but the Tea,and buiscuit was good at least.Regarding KFC, the quality is typically excellent when the food is fresh. However, due to a recent negative experience, I am dissatisfied and will not be returning to this location. My expectation is that future transactions will result in full refunds for any unsatisfactory service. Remaking the meal is not an acceptable solution; the initial order should have met quality standards.
This location sucks! Cedar Ridge location said the chicken would be ready in 7 minutes. I paid and was told to wait in the parking lot. Instead of getting my order, I was told that they didn’t have enough chicken to cover my order and that they didn’t have anymore of the type of chicken I wanted. I asked for a refund and was told that they don’t give back refunds. Long story short, if they say your order will be up in 7 minutes and you’ll have to wait, don’t pay them. Wait until the chicken is ready or go to another location.
Atmosphere: 1
Food: 1
Service: 1
The 5 dollar box is great but then they charge you almost three bucks for a drink..Then on a kids meal they give the kid a Capri sun..lol .that's wicked work I tell ya...
Atmosphere: 3
Food: 4
Service: 2
Breanna or (ma Ismael’s) the cashier is super rude I have no idea what’s her problem if she doesn’t like her job look for something else you have to know you have to deal with customers all day lazy people
Atmosphere: 2
Food: 2
Service: 1
This is my "go to" KFC but this particular day was horrible. I went thru the drive thru (per usual) ordered the special 2pc dk I always ask for a soft biscuit no matter the time. It's always the manager who makes sure it's right always. But this day I opened the box and the biscuit was hard so I gave it back she turned the biscuit upside down and gave me the same hard biscuit (the manager) I won't return to this location over a biscuit not only that but because the manager was very dishonest
Atmosphere: 4
Food: 2
Service: 2
I’m sure this wasn’t a breast
Atmosphere: 1
Food: 1
Service: 1
This location needs a complete OVERHAUL! The service is deplorable! They made us use the Kiosk, refused to take our order at the cash register! I had to assist another gentleman, and then I had to get a manager get me a receipt! This is unacceptable
Atmosphere: 1
Food: 3
Service: 1
This location needs a complete OVERHAUL! The service is deplorable! They made us use the Kiosk, refused to take our order at the cash register! I had to assist another gentleman, and then I had to get a manager get me a receipt! This is unacceptable
Atmosphere: 1
Food: 3
Service: 1
You did not give me any fries and a very small water cup 5 chicken nuggets all their food went up and price
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
You did not give me any fries and a very small water cup 5 chicken nuggets all their food went up and price
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Famous Bowl
The service at this location is unbelievable can't believe how poor the service is I don't understand why customer service is not world-class anymore. Hopefully, this location can hire quality individuals to work at this location.
Dietary restrictions: The food is not prepared properly undercooked.
Recommended dishes: 8 PC Tenders Meal
I’m very disgusted at the food and the service. This place needs the health department to come in and close them down. My grand baby is not feeling well due to food contamination. Please don’t go here unless you want to be sick!! This used to be a good food place but now I wouldn’t let my dog eat here!!
Atmosphere: 1
Food: 1
Service: 1
If I could rate this 0 stars I would.I found a worm in my chicken pot pie. I was feeding my 1 year old and immediately spotted the worm. I called and spoke with the manager and she stated “We don’t do refund”. That’s disgusting. Do not purchase anything from this kfc.
Atmosphere: 1
Food: 1
Service: 1
Zero rating there was a womens hair tie with hair in the batter all fried with my chicken
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