Olive Garden Italian Restaurant

The reason why I ranked the service low was because our waiter was not very attentive. He didn't come back to our table to ask for refills on our drinks and was not really all that friendly. I think he was new or stressed out. Koodos to the GM that stepped in and saved the day.

Atmosphere: 5

Food: 5

Service: 1

If I could put 0 stars because of the service I would. I was out celebrating with my family a birthday and our waitress ( didn’t get her name ) was very rude and was in rushed while we were trying to figure out what to get. We got there around 8 and we felt rushed like she was in a hurry to leave. When we were tying to figure out a drink and explain the drink menu to my out of town family she kept saying “ what’s the drink” we literally love Olive Garden but I was so unsatisfied with her service.She was rude multiple times I almost asked for another server. She had braids with a bit of blue I believe . When we were gonna pay we were just reviewing the tab and she got an attitude because we were looking at it and asked “ if everything was ok” we said yes just checking and she replied “ “ OH OK CAUSE I CAN CALL MY MANAGER” with an attitude when we were just going over the tab. This is our favorite spot so we thought we’d take our out of town family but never again. Everyone in the table notice how rude she was . We couldn’t ask for anything cause she would get an attitude. Won’t be here again.

Service: 1

A friend an I went to Olive Garden just before Christmas. Her idea. I hadn't been in years. I had not been in years. I was pleasantly surprised. The service was exceptional. The young man who waited on us was very knowledgeable, very courteous and very professional as he maneuver around his table.

Atmosphere: 4

Food: 4

Service: 5

Loved fernando! Great waiter.

Great food. Great service. Khrya was outstanding. The zuppa Toscana was a hit!

Atmosphere: 5

Food: 5

Service: 5

Wow! This was one of the best experiences I've had with service, food and overall everything as part of a large group. Excellent everything honestly, I am amazed at how amazing everyone worked together to make our experience amazing.

I had called to ask if they could accommodate a large group of 20 people a few days before and they literally made that there was one long table prepared for all 20 guests to sit at one table on the date and time I had mentioned. Then, not only that but the server, Khyra, was beyond amazing. I have never in my entire life seen anyone wait on a table with 20 people as well as she did that afternoon. She was sweet, calm and very professional. She was discreet when my friend who graduated was making her speech and on too of that, made sure that everyone got what they needed, including all the extra things different invidivuals needed. I was literally mindblown after that experience. I could write a whole essay here about my experience but overall I just want to say THANK YOU OLIVE GARDEN AND A HUGE SHOUT OUT AND THANK YOU TO KHYRA, YOU'RE AMAZING! And you are definitely going places! You have no idea how everything you did literally made all 20 of us feel so special. Thank you again and huge shout out to the kitchen staff too that really made are food well and quick. Thank you to everyone who was involved in our experience including the hosts, they wwre very knowledgeable and helped me a lot over the phone too. Thank you Olive Graden Duncanville, excellent management! 🫶😊 Keep the amazing work 👍

Atmosphere: 5

Food: 5

Service: 5

Great service, great food and a warm atmosphere.

Atmosphere: 5

Food: 5

Service: 5

Olive Garden Thank You!
Thank you for having us for my wife's special 🎈🎂
We had a party of 11 and due to size other places made us wait so I remember this location and in less than 15 min they had us seated very friendly service!
Waitress were awesome and very helpful
Food is always delicious cause Italian is my favorite 🎈🎂♥️
Support your local restaurants DFW🇨🇱

Atmosphere: 5

Food: 5

Service: 5

The food fresh, tasteful, and plentiful when I go to Olive Garden. The service is also very excellent when I visit this Olive Garden.

Atmosphere: 5

Food: 5

Service: 5

1 of my favorite restaurants I really love going to this location

Atmosphere: 5

Food: 5

Service: 5

FOOD WAS GOOD BUT THEY HAVE THE AC TO COLD AND OUTSIDE WAS 40'S TO COLD OUTSIDE TO HAVE THE AC ON INSIDE . PEOPLE EATING WITH JAKETS ON 👎 I UNDERSTAND PEOPLE WORKING GET HOT BUT THIS IS TO MUTCH .

Atmosphere: 1

Food: 5

Service: 5

Recommended dishes: Chicken \u0026 Shrimp Carbonara

My favorite place food great atmosphere wonderful prices great!!!

Atmosphere: 5

Food: 5

Service: 5

After church, my wife and I dined here and I must say the service was off the charts. Ky was fantabulous!!! She was kind, pleasant, professional, and FUN! My party of 4 enjoyed ourselves. Definitely a do-over. The only negative to say is, make sure your marinara sauce is fresh. The longer it sits up, the saltier It gets.

Atmosphere: 5

Food: 5

Service: 5

Everything was good

Atmosphere: 5

Food: 5

Service: 5

I had the absolute pleasure of being served by Kimberly at Olive Garden, and she truly made my dining experience exceptional. From the moment I was seated, she greeted me with a warm smile and genuine kindness that immediately made me feel welcome.

Kimberly was attentive without ever being overbearing — she checked in at just the right times, kept my drinks filled, and made sure every part of the meal was perfect. What stood out most was her thoughtful attention to detail and how she went above and beyond to make me feel cared for, almost like I was dining with family.

She was knowledgeable about the menu, gave great recommendations, and made sure everything came out fresh and timely. Even when the restaurant was busy, she never rushed me and always carried herself with patience and grace.

It’s rare to find someone who balances professionalism with such genuine warmth, but Kimberly did exactly that. Because of her, my visit was not just a meal — it was an experience worth remembering. Olive Garden is lucky to have her!

Atmosphere: 5

Food: 5

Service: 5