Messed my order up on the app, and didn't do any better when I arrived at the store. I ordered a pepperoni pizza and this is what I received. Horrible experience.
Atmosphere: 1
Food: 1
Service: 1
Crystal Esparza
Order is always incorrect. The Uber drivers deliver the wrong items. No one at the store ever answers. Not even the call center can get a hold of them.
tiffani muniz
The Duncanville Cedar Ridge location has horrible customer service. I am missing parts of my order, and they refuse to make it. Saying I have to come back in the morning to speak with the store manager, because they can't help me.
They don't answer the phone either. Horrible.
Service: 1
Song Phothirath
My order for supreme came with no pepperoni no olives
francia almendarez
I dont recoment this store. I order they took my money and 5 min later they call mr saying order was canceled when they closed at 11:30pm Victor was a disrespectful and rude person He should not be taming phone call or been on customers service.
Service: 1
No one's Íñiguez business
It was a great experience. I loved that they had a drive thru so I was able to order online and just pick it up without going inside. The cashier was quick to give me my order and it was an overall good experience. I also liked my peperoni pizza although they added to much sauce to my wings the food was overall good.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Pepperoni Pizza
ALLISON BRANTLEY-PRUITT
Bad night last night. Order was totally messed up.
Atmosphere: 3
Food: 1
Service: 3
Hugo Alvarez
Very fast to serve
Atmosphere: 5
Food: 5
Service: 5
Andrew
They are a Duncanville pizza favorite ! Fast serving and happy to help. Hector has the team ?
Why is there always an issue with Pizza Huts website, it seems like they dont want you to earn points, use them or get the online discounts. I have to pick a new pizza franchise. Let me go on to DoorDash.
Latrece “Latrece” Latrece
Driver Monae.. pathetic Stole the food.
Alex Perez
Hector is the only reason I choose Pizza Hut instead of other chains. He provides so much great service for me and my family. I converted them to the Pizza Hut life
Atmosphere: 5
Food: 5
Service: 5
Kevin Shotts
Walked in to pick up order. Employees on phone and playing uno did not acknowledge me at all until I made a comment.
Great customer service
Messed my order up on the app, and didn't do any better when I arrived at the store. I ordered a pepperoni pizza and this is what I received. Horrible experience.
Atmosphere: 1
Food: 1
Service: 1
Order is always incorrect. The Uber drivers deliver the wrong items. No one at the store ever answers. Not even the call center can get a hold of them.
The Duncanville Cedar Ridge location has horrible customer service. I am missing parts of my order, and they refuse to make it. Saying I have to come back in the morning to speak with the store manager, because they can't help me.
They don't answer the phone either. Horrible.
Service: 1
My order for supreme came with no pepperoni no olives
I dont recoment this store.
I order they took my money and 5 min later they call mr saying order was canceled when they closed at 11:30pm
Victor was a disrespectful and rude person
He should not be taming phone call or been on customers service.
Service: 1
It was a great experience. I loved that they had a drive thru so I was able to order online and just pick it up without going inside. The cashier was quick to give me my order and it was an overall good experience. I also liked my peperoni pizza although they added to much sauce to my wings the food was overall good.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Pepperoni Pizza
Bad night last night. Order was totally messed up.
Atmosphere: 3
Food: 1
Service: 3
Very fast to serve
Atmosphere: 5
Food: 5
Service: 5
They are a Duncanville pizza favorite ! Fast serving and happy to help. Hector has the team ?
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Why is there always an issue with Pizza Huts website, it seems like they dont want you to earn points, use them or get the online discounts. I have to pick a new pizza franchise. Let me go on to DoorDash.
Driver Monae.. pathetic Stole the food.
Hector is the only reason I choose Pizza Hut instead of other chains. He provides so much great service for me and my family. I converted them to the Pizza Hut life
Atmosphere: 5
Food: 5
Service: 5
Walked in to pick up order. Employees on phone and playing uno did not acknowledge me at all until I made a comment.
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Breadsticks, Pepperoni Pizza, Meat Lover's Pizza
Awesome staff. Great pizza and service.
Atmosphere: 5
Food: 5
Service: 5
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