Last time coming here no one greeted me waited 20 min .tried to give this Pizza Hut a second chance and they took my money and didn’t complete my order and told me I’ll get a refund in 2-3 days but why am I supposed to eat now used my last lil bit money . Ig I’ll go hungry for 2 days so I can buy some food
Jackson Rios
The place stinks, they don't even serve well
Y
Hispanic woman has the worst customer service, rude and act like she doesn’t want to work!! Ordered food and instead went to dominos to get
Atmosphere: 1
Food: 3
Service: 1
La Shun Virden
Hot and fresh delicious pizza and wings. Fast and friendly service. Javien Reed is a deserving of a lunch or raise. He goes above and beyond on his service and always with a smile.
This was my first time to order and take-out a pizza from this location. Service was fast, friendly, and the pizza was delicious. Perfect for Super-Bowl Sunday. Thank you for a positive first experience.Parking: Plenty of parking was available and conveniently located.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Meat Pizza
BIG BRO Media
Trash place they should close this location down for
Atmosphere: 1
Food: 1
Service: 1
Maria Cruz
The Worst PIZZA HUT I EVER HAD. They steal money.
Atmosphere: 1
Food: 1
Service: 1
Noah Macias
The pizza is always
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Pepperoni Lovers Pizza, Traditional Wings
Mrs. T
I recommend five stars, associate was very respectful, polite, courteous, and deserving of
Food: 5
Service: 5
7200 Block
I placed an online order, and the guy called me to say there was no pasta. And he said he was going to give me a personal pizza, and I was trying to tell him what toppings, and he just hung up on me, and then I tried to call the restaurant back, and they didn't even answer the phone. And they didn't give me mine cheese sticks. That is an inconvenience. I have to go up there tomorrow.
Today, on February 5, 2024, I ordered a pizza online from Pizza Hut at 210 S Cedar Ridge Dr d, Duncanville, TX 75116, around 11:00 am. Despite arriving at the drive-through window at 11:25 am, I waited patiently for 10 minutes with no one attending to me. Frustrated, I parked, entered the restaurant, and observed a Hispanic employee and a white female making pizzas. After standing there for 4 minutes, the gentleman ignored my greeting. I called for assistance, and the female responded, "In a minute." Despite waiting for an additional 7 minutes, they continued to ignore me. Seeing my pizza ready behind the counter, I retrieved it myself. The white female then confronted me, stating I couldn't take the pizza, and abruptly banned me while displaying disrespectful behavior. This experience, marked by disrespect and racism, has led me to decide never to return to Pizza Hut. The lack of customers in the drive-through and the restaurant suggests broader issues at this location. I urge the manager to hire staff who are kind, respectful, and not racist towards black customers to ensure the success of the business.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Pepperoni Pizza
Paloma Pineda
ordered online and never got the order, they never answered the phone, never found out what
Atmosphere: 1
Food: 1
Service: 1
Yaya J
The skinny girl working there can’t go simple math … ridiculous I had an 80 dollar order and I handed her a 100 dollar bill she hit me with the “we don’t have change “ I said my order is 80 dollars so you just owe me 20 .. like bro be foreal ….
Juan Delgado
I love Pizza Hut, I even crave it sometimes but this Pizza Hut is horrible. For years I always hesitate to go there because of past issues. I ordered online and for the third time, I asked for a refund…unbelievable. And they made me wait extra time for the incorrect order. And don’t get me started on the quality. I ordered a meat lovers and it looked like a 2 topping pizza. I ordered Bread sticks because they are the bomb and they got that wrong with cheese on them. The third pizza was supposed to be a pepperoni, and it was a meat lovers that I would give it a grade of a C.People really need to stop doing business there, so this place shuts down.
Atmosphere: 1
Food: 1
Service: 1
Dallas Dallas
Slow and poor service workers take no interest in the quality of the food or service dough was not cooked enough had to come home and Re
Last time coming here no one greeted me waited 20 min .tried to give this Pizza Hut a second chance and they took my money and didn’t complete my order and told me I’ll get a refund in 2-3 days but why am I supposed to eat now used my last lil bit money . Ig I’ll go hungry for 2 days so I can buy some food
The place stinks, they don't even serve well
Hispanic woman has the worst customer service, rude and act like she doesn’t want to work!! Ordered food and instead went to dominos to get
Atmosphere: 1
Food: 3
Service: 1
Hot and fresh delicious pizza and wings. Fast and friendly service. Javien Reed is a deserving of a lunch or raise. He goes above and beyond on his service and always with a smile.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Meat Pizza, Pepperoni Pizza, Burnt Meat Lovers Pizza, Marinara, Traditional Wings
This was my first time to order and take-out a pizza from this location. Service was fast, friendly, and the pizza was delicious. Perfect for Super-Bowl Sunday. Thank you for a positive first experience.Parking: Plenty of parking was available and conveniently located.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Meat Pizza
Trash place they should close this location down for
Atmosphere: 1
Food: 1
Service: 1
The Worst PIZZA HUT I EVER HAD. They steal money.
Atmosphere: 1
Food: 1
Service: 1
The pizza is always
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Pepperoni Lovers Pizza, Traditional Wings
I recommend five stars, associate was very respectful, polite, courteous, and deserving of
Food: 5
Service: 5
I placed an online order, and the guy called me to say there was no pasta. And he said he was going to give me a personal pizza, and I was trying to tell him what toppings, and he just hung up on me, and then I tried to call the restaurant back, and they didn't even answer the phone. And they didn't give me mine cheese sticks. That is an inconvenience. I have to go up there tomorrow.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Box Pizza
Restaurantji Recommends
Today, on February 5, 2024, I ordered a pizza online from Pizza Hut at 210 S Cedar Ridge Dr d, Duncanville, TX 75116, around 11:00 am. Despite arriving at the drive-through window at 11:25 am, I waited patiently for 10 minutes with no one attending to me. Frustrated, I parked, entered the restaurant, and observed a Hispanic employee and a white female making pizzas. After standing there for 4 minutes, the gentleman ignored my greeting. I called for assistance, and the female responded, "In a minute." Despite waiting for an additional 7 minutes, they continued to ignore me. Seeing my pizza ready behind the counter, I retrieved it myself. The white female then confronted me, stating I couldn't take the pizza, and abruptly banned me while displaying disrespectful behavior. This experience, marked by disrespect and racism, has led me to decide never to return to Pizza Hut. The lack of customers in the drive-through and the restaurant suggests broader issues at this location. I urge the manager to hire staff who are kind, respectful, and not racist towards black customers to ensure the success of the business.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Pepperoni Pizza
ordered online and never got the order, they never answered the phone, never found out what
Atmosphere: 1
Food: 1
Service: 1
The skinny girl working there can’t go simple math … ridiculous I had an 80 dollar order and I handed her a 100 dollar bill she hit me with the “we don’t have change “ I said my order is 80 dollars so you just owe me 20 .. like bro be foreal ….
I love Pizza Hut, I even crave it sometimes but this Pizza Hut is horrible. For years I always hesitate to go there because of past issues. I ordered online and for the third time, I asked for a refund…unbelievable. And they made me wait extra time for the incorrect order. And don’t get me started on the quality. I ordered a meat lovers and it looked like a 2 topping pizza. I ordered Bread sticks because they are the bomb and they got that wrong with cheese on them. The third pizza was supposed to be a pepperoni, and it was a meat lovers that I would give it a grade of a C.People really need to stop doing business there, so this place shuts down.
Atmosphere: 1
Food: 1
Service: 1
Slow and poor service workers take no interest in the quality of the food or service dough was not cooked enough had to come home and Re
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Meat Pizza