Ronnies Catfish Daiquiri to Go Plano

Amazing customer service & amazing food!!

Atmosphere: 5

Food: 5

Service: 5

Undercooked fish with a funky smell

Food: 1

Recommended dishes: Catfish

Food bomb af , daiquiris on point ! And the service unbeatable !

Atmosphere: 5

Food: 5

Service: 5

Ronnie’s has some of the best seafood in Collin county. The seafood Mac and cheese is my favorite. The staff is always so friendly. And they make sure they take good care of their customers.

Atmosphere: 4

Food: 5

Service: 5

Service was terrific and Kenna is always a great help everytime I stop by!

Atmosphere: 5

Food: 5

Service: 5

Don't fall for the 30min wait time atlease an hr.we want b bk to this location slow af frfr

Atmosphere: 2

Food: 4

Service: 1

This is my second time coming here and the customer service is awful. I called my order in and was told the wait would be 35-40 minutes. When I get there I still had to wait another 45 minutes. If you are not going to drop the fish until the customer gets there then they need to say that. Why have people waste there time. The fish is good but unfortunately I wont be back as this has happened twice now. Very inconsiderate of others time

Parking: Parking is free

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: Catfish

This place is delicious. A little greasy but worth it on the occasion. Unfortunately, the wait times are similar to a sit done restaurant. It can take anywhere from 20-45 minutes to get your food even if you pre-order for pickup. However, it's worth the wait. Portion sizes are Huge!!! Daiquiris are strong and take the edge off for having to wait.

Atmosphere: 3

Food: 5

Service: 3

Recommended dishes: Catfish

Love this place … the best catfish! It’s seasoned to perfection and it’s so fresh… REAL CATFISH🙌🏾 yes it takes a long time to prepare but who cares when your food is fresh and bomb?

Atmosphere: 5

Food: 5

Service: 5

I found this spot randomly on FB and decided to try it. It was well worth it! This is because it's hard to find REAL catfish in DFW and not that sway imitation fish! When they told me their fish came from Mississippi, I knew it would be authentic. Great service as well so I definitely will visit again.

Atmosphere: 4

Food: 5

Service: 5

Best catfish shop in the area

Atmosphere: 3

Food: 4

Service: 5

Recommended dishes: Catfish

Shoutout Kenna great customer service and attitude every time I go! 5stars

Another edit in response to the owner who responded to my last review (Screenshots attached because i had to delete my previous reviews as it was getting to long and wouldn’t accept my new review): To the person who responded to my review (assuming it was the owner): First of all, if you would have read my review and understood, you would have known that my review was not about a particular person nor was it because of a woman not being black lol. My mother is white so the fact that you threw the race card at me is pathetic on so many levels and that’s sad as you said. My review was about the terrible timing and the lack of explanation or even compensation for the long waits. The fact that you cannot take constructive criticism says a lot about not only you as a business owner but as a person as well. As a person, when someone gives you constructive criticism, you take accountability and reflect on it to see if it’s valid but whether or not it is does not mean you have to react and be rude about it. As a business owner, you take it and run with it to see how you can not only do better but to make it up to the customer so that they come back for business and possibly remove their negative review. Now moving on… You said when we call in, we aren’t the only ones and I’m fully aware of that. Trust and believe i know exactly how busy ya’ll used to be but that is definitely no longer the case. The point of calling in an order ahead of time is to avoid the long wait time. I can understand if you give a time and be honest and say it’s going to take an hour because we are behind or give me 30 minutes and I’ll have it ready. But when we call the order in and we are being told give me 15-20 minutes and we get there 20 minutes later and still wait another 30 minutes; that’s a huge problem. If you don’t see anything wrong with that then you clearly are the problem. Now on to my complaint for tonight. We gave y’all yet another chance tonight. We called the order in at 6:10 tonight and before even placing the order we literally asked if y’all were busy tonight and the young lady told us no y’all were not busy at all. Based on her response we went ahead and placed an order and she told us to give her 20 minutes. We drove all the way from Garland so it took us literally 15-20 minutes to drive over there. We got there and no one was there but 1 person waiting in his car whom we later found out had been waiting an hour. The lady told us someone was working on our order now so we thought ok maybe another 5 minutes. That wasn’t the case at all. We did not leave until 7:02pm. So from 6:10-7:02, how is that a 20 minutes wait. So you see the problem is not the young lady in the front who is not black lol. The problem is with who ever is cooking and handling. Even if you are cutting your own filets which is what we were told, it still should not take an hour to fry some fish. If you are cutting your own filets, that is something that needs to be prepped first thing in the morning before you even open. Also if you are to busy with orders and cannot keep up, then do not take phone or online orders until you are caught up. Handle your in store customers first or those who have already called in and then you can start back taking phone orders online orders once you have caught up. I’ve said my last and sadly this will be our last time visiting Ronnies. The lack of accountability and total rudeness to those who leave a negative review is unnecessary and again says a lot about you. This location definitely won’t last. THATS IT, THATS ALL!!!

Great catfish!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Catfish

I normally don’t leave reviews but , OMG! Yummy yummy to my tummy Lol seasoned to perfection 🙃 I had so much fish that ate on it for two days and the second day it was even better Lol sorry couldn’t rate service or atmosphere due to it being a Uber eats delivery order😊

Food: 5

Recommended dishes: Fries, Catfish