Came during a rush. Not complaining about time that we waited, but… service was uncaring.
Atmosphere: 4
Food: 2
Service: 1
Michael Reagan
Staff was nice, but Longest wait to get a coffee I’ve ever experienced, and I’ve been to the Starbucks at LGA. Got a refund and left, and the 4 people in front of me still didn’t have drinks…
Service: 1
Taynee Pearson
The customer service is shocking. I got an attitude from the girl in the drive though, and then got my drink and it tasted like the milk was sour.
Jamie Pinson
Great experience today at this location. Service was great and the staff was very pleasant and order was fast and delicious!!! Tracy has this place running smoothly!!
Atmosphere: 5
Food: 5
Service: 5
Jacqueline Bledsoe
This is an Amazing location! The team was fast, friendly, and fantastic. The lobby and bathrooms were very clean. The Store Manger Tracy was very helpful. I didn’t know what I wanted, Tracy was very helpful in helping me decide what I wanted. The double smoked bacon sandwich was great. I chose Duncanville location hands down!
Atmosphere: 5
Food: 5
Service: 5
karen estrada
Yummy breads.. perfect coffee. Very nice people.
Atmosphere: 5
Food: 5
Service: 5
PikaBell
So slow
Noe Toribio
The coffee was good as always. The staff was very courteous. Tracy was very nice and friendly This is a good location!
Atmosphere: 5
Food: 5
Service: 5
Allison Mauelshagen
I've become a regular of this location because of the people. Austin and Carissa were the ones who set the tone of warmth and welcome for me, and as new baristas have come, Austin's continual enthusiasm has been contagious; now other employees (Albert, Wade, Rosa) know and welcome me with the same recognition.
Julie Trang
I was at this location a couple of weeks ago. I ordered an impossible sandwich. The guy who took my order was so nice. I was watching him fix my food and preparing to make other orders. When my sandwich was done he took it out and was about to bag it up for me, the manager comes over, picked it up and then said some insulting things the guy, slammed my sandwich on the counter shouted some more insults and walked away. The guy turned and saw that I saw what she had done, he mouthed “I’m sorry” and made me another sandwich. That was a very uncomfortable experience for me, and I don’t think I will be coming back to this store again.
Tracy I believe is her name. She said she was the manager. This lady is very rude and has a nasty attitude. Out of all my many years in the restaurant business I have not ever treated customers the way she treated me today. She needs to go!
Stacy Roberson
I am not sure what happened to the customer service at this location but it has significantly decreased over the last few weeks. I am a regular and I spend almost 20 bucks a day here. The last few times I went my order has been in correct. When I brought it the attention of the staff I have been met with an attitude and non verbal communication that indicates that I’m bothering them by asking for the correct order.
Today I went around 12:30 I requested can sugar however learned that classic syrup was used when I clarified that I wanted cane sugar , the African American lady somewhat short and heavy set with blondish brown hair appeared to have a negative attitude and non verbals that showed that remaking the drink was an inconvenience.
Service: 1
Rebeka Ovalles
The baristas are always so so sweet!! The line moves pretty quickly and my drink comes out perfect everytime!
Atmosphere: 5
Food: 5
Service: 5
Charles Jones
Had a good time and enjoyed the atmosphere. The employees were super cool and helpful. I wanna thank Tracy and the team for a pleasant time. I'll be coming back
Atmosphere: 4
Food: 5
Service: 5
Maurice Moore
Coming into the Starbucks I was giving a warm cheerful greeting from Ms. Tracy order was took and gave at such a fast pace I was still early getting to work highly recommend this location.
Came during a rush. Not complaining about time that we waited, but… service was uncaring.
Atmosphere: 4
Food: 2
Service: 1
Staff was nice, but Longest wait to get a coffee I’ve ever experienced, and I’ve been to the Starbucks at LGA. Got a refund and left, and the 4 people in front of me still didn’t have drinks…
Service: 1
The customer service is shocking. I got an attitude from the girl in the drive though, and then got my drink and it tasted like the milk was sour.
Great experience today at this location. Service was great and the staff was very pleasant and order was fast and delicious!!! Tracy has this place running smoothly!!
Atmosphere: 5
Food: 5
Service: 5
This is an Amazing location! The team was fast, friendly, and fantastic. The lobby and bathrooms were very clean. The Store Manger Tracy was very helpful. I didn’t know what I wanted, Tracy was very helpful in helping me decide what I wanted. The double smoked bacon sandwich was great. I chose Duncanville location hands down!
Atmosphere: 5
Food: 5
Service: 5
Yummy breads.. perfect coffee. Very nice people.
Atmosphere: 5
Food: 5
Service: 5
So slow
The coffee was good as always.
The staff was very courteous.
Tracy was very nice and friendly
This is a good location!
Atmosphere: 5
Food: 5
Service: 5
I've become a regular of this location because of the people. Austin and Carissa were the ones who set the tone of warmth and welcome for me, and as new baristas have come, Austin's continual enthusiasm has been contagious; now other employees (Albert, Wade, Rosa) know and welcome me with the same recognition.
I was at this location a couple of weeks ago. I ordered an impossible sandwich. The guy who took my order was so nice. I was watching him fix my food and preparing to make other orders. When my sandwich was done he took it out and was about to bag it up for me, the manager comes over, picked it up and then said some insulting things the guy, slammed my sandwich on the counter shouted some more insults and walked away. The guy turned and saw that I saw what she had done, he mouthed “I’m sorry” and made me another sandwich. That was a very uncomfortable experience for me, and I don’t think I will be coming back to this store again.
Atmosphere: 1
Food: 5
Service: 5
Restaurantji Recommends
Tracy I believe is her name. She said she was the manager. This lady is very rude and has a nasty attitude. Out of all my many years in the restaurant business I have not ever treated customers the way she treated me today. She needs to go!
I am not sure what happened to the customer service at this location but it has significantly decreased over the last few weeks. I am a regular and I spend almost 20 bucks a day here. The last few times I went my order has been in correct. When I brought it the attention of the staff I have been met with an attitude and non verbal communication that indicates that I’m bothering them by asking for the correct order.
Today I went around 12:30 I requested can sugar however learned that classic syrup was used when I clarified that I wanted cane sugar , the African American lady somewhat short and heavy set with blondish brown hair appeared to have a negative attitude and non verbals that showed that remaking the drink was an inconvenience.
Service: 1
The baristas are always so so sweet!! The line moves pretty quickly and my drink comes out perfect everytime!
Atmosphere: 5
Food: 5
Service: 5
Had a good time and enjoyed the atmosphere. The employees were super cool and helpful. I wanna thank Tracy and the team for a pleasant time. I'll be coming back
Atmosphere: 4
Food: 5
Service: 5
Coming into the Starbucks I was giving a warm cheerful greeting from Ms. Tracy order was took and gave at such a fast pace I was still early getting to work highly recommend this location.
Atmosphere: 5
Food: 5
Service: 5
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