Wingstop

I will never get wingstop again I paid $17.98 and the food wasn’t even hot the fries were cold the wings were barely warm what a waste of money they need to be closed down. I gave it one star but it deserved no stars.

Food: 1

Service: 1

Pretty good spot. Efficient customer service.

Atmosphere: 4

Food: 4

Service: 5

The website states that you can get 5 free wings using the code FREEWINGS. The code did not work so I contacted the restaurant. I was told I had to make additional purchases to get the free wings. I read the website to the manager and they refused to honor the deal that was stated in the website. The customer service was poor to say the least

Atmosphere: 1

Food: 1

Service: 1

Did a pick up order and arrived earlier than the order was supposed to be ready, my food was already ready to be picked up. I checked my fries and they were cold. Asked for a manager and told them I wanted NEW fries. She didn't do that She went and reheated them and gave me the food back after I asked her i didn't want them reheated. They were hard and hot fries.

Atmosphere: 5

Food: 1

Service: 1

Great food and staff

Pickup order from July 7th 2025 : My original hot wings that were ordered were indeed old ! My autistic son refused them bc he notices when his food isn’t right. Kinda bummed he couldn’t enjoy his original hot flavored wings but those wings had definitely been sitting out for sometime…..do better bc we couldn’t even come back had to straight trash them smh

Food: 1

Terrible

Atmosphere: 1

Food: 1

Service: 1

ordered.bone in wings only to get home to find boneless.l wasnt happy

Only 2 people working line outside the store and I stood there for 1 hour exactly!!!! Not fair to customers and 2 employees

Atmosphere: 1

Food: 3

Service: 1

I dont have any pics for this visit. I also don't know why they have a 3.3 rating. These wings were good.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Wings

This wingstop is the only one I have been to that charge extra when you want wings Wet..

Atmosphere: 5

Food: 2

Service: 2

Recommended dishes: Chicken Wings

Online ordering isn’t working

Atmosphere: 1

Service: 1

I ordered through Uber eats, and apparently, I ordered too close to the closing time and instead of canceling my order since they obviously knew they weren’t going to be there long enough for a delivery driver to pick it up they just let delivery drivers keep driving Up to a closed store. Horrible service!!!!

Atmosphere: 1

Food: 1

Service: 1

Order was wrong 2 weeks in a row. Didn't give me my wife's 10 pcs combo at all. Gave a credit for that.... ok went back the following week as usual every wensday ordered the exact same thing and they got my 20 pcs wrong that time I called back and specifically told the shift lead that this was ridiculous and I wanted the whole order covered and to suprise they didn't want to cover the entire meal like I asked the previous week. So I'll take my 50 a week elsewhere I work way to hard for my money to give it away and or have to do the leg work for someone else's screw up and they would rather loose 50 dollars a week forever then own up and do the right thing thanks wing stop

This is the worst Wingstop! It’s sad that this Wingstop is 5 mins from me and they suck. Food is always cold. I’ve given them several chances but they fail every time. Don’t go to this location. Cedar hill is way better.

Atmosphere: 1

Food: 1

Service: 1