I recently had a highly disappointing experience at one of your Subway locations during my husband's lunch break. When we arrived, the cashier was unable to provide change, which required me to pay entirely with coins. Additionally, my husband’s teriyaki chicken sandwich contained a bone, which caused a serious choking hazard. When we brought this to the cashier’s attention, the only response we received was, “that’s how it comes,” without any apology or concern.
Furthermore, there was a leak in the store creating a slipping hazard, which added to the overall unsafe environment. Due to the bone incident, my husband discarded his sandwich out of concern for further issues, and I lost my appetite and also threw away my meal. This resulted in a frustrating and wasted lunch break.
I hope Subway takes these concerns seriously and improves both customer service and food safety standards to prevent similar experiences in the future.
Atmosphere: 1
Food: 1
Service: 1
Benjamin Adeyemi
Not good enough. All the food were cold. No microwave to heat up the food.
Atmosphere: 3
Food: 1
Service: 1
s15ac
Nice little stand alone subway. People are nice, Subs are good
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Subway Club
Roberto Fuentes
Need new people working there !!!!!!
Charles
There is no english speaking employees at this location.
Atmosphere: 1
Food: 2
Service: 1
Norma Aguilar
Its always clean
Atmosphere: 5
Food: 5
Service: 5
Joshua Peralta
I go here frequently and it is always speedy service. Also all the workers and the manager are very polite.
I recently had a highly disappointing experience at one of your Subway locations during my husband's lunch break. When we arrived, the cashier was unable to provide change, which required me to pay entirely with coins. Additionally, my husband’s teriyaki chicken sandwich contained a bone, which caused a serious choking hazard. When we brought this to the cashier’s attention, the only response we received was, “that’s how it comes,” without any apology or concern.
Furthermore, there was a leak in the store creating a slipping hazard, which added to the overall unsafe environment. Due to the bone incident, my husband discarded his sandwich out of concern for further issues, and I lost my appetite and also threw away my meal. This resulted in a frustrating and wasted lunch break.
I hope Subway takes these concerns seriously and improves both customer service and food safety standards to prevent similar experiences in the future.
Atmosphere: 1
Food: 1
Service: 1
Not good enough. All the food were cold. No microwave to heat up the food.
Atmosphere: 3
Food: 1
Service: 1
Nice little stand alone subway. People are nice,
Subs are good
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Subway Club
Need new people working there !!!!!!
There is no english speaking employees at this location.
Atmosphere: 1
Food: 2
Service: 1
Its always clean
Atmosphere: 5
Food: 5
Service: 5
I go here frequently and it is always speedy service. Also all the workers and the manager are very polite.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Meatball Marinara
Best subs in town
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subway Club, Coca-Cola Classic
Fast, clean and great service
Atmosphere: 5
Food: 5
Service: 5
I love this subway store. Very friendly employees. It's always a great experience
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Fast good and clean. Staff is amazing. Jennifer was who attended me. Love the service. Definitely recommend and I am coming back.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subway Club
Manager was very friendly, highly recommend ?
Atmosphere: 5
Food: 5
Service: 5
Convenient location! Right on the main street in Eagle Pass. Nice staff.
Fast service! Very friendly. Best Subway in town!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: B L T, Black Forest Ham, Steak & Cheese, Vitamin Water xxx, Rotisserie-Style Chicken
Convenient location! Right on the main street in Eagle Pass. Nice staff.
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