Burger King
11617 I-20, Eastland
(254) 488-7041
Recent Reviews
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Good luck getting everything you order or them getting your order right 👎
If a customer willing and eager to drive 15 minutes to spend money at your establishment calls you to ask a question first, you do not hang up on them mid sentence. Whoever trained the latest batch of team members here, you should probably just redo the whole process. It really is that easy to earn a 1 star review before someone even steps foot in your store. Quality customer service is important at every step of the process.
Atmosphere: 1
Service: 1
people on the phone are rude, I don't recommend them, since they don't take care of customers
Poor management rude employees will not return
Worst whopper I’ve ever had in my life. I could sense it wasn’t going to be good from the way it looked. But I have been driving for 14 hrs so was a bit hungry tried it anyway. Major regrets.
Alright so I've been here a couple of times and all I can tell you for certainty is that it's dicey to eat here.
The food can be good. I've gotten the texas whooper from here plenty of times and it never fails to fill me up on a road trip.
The service is straight to point at the window, which is good. However, they're only human.
The One time they got my order wrong was during a pile up. I ordered from the app and they handed me someone else's order, which was valued more than my own. I didn't notice till I got home but that is sometime worth noting.
Do not go here after 10:15 you will not get service the doors are locked! And this is the second time I tried will not be back here again
Ordered a specialty burger with onion rings no drink to dine in. As I’m walking up to pick up my order the cashier with jacked up teeth is eating some of the onion rings that fell out of the box with one on his hand chewing on another SMH.
Completely rude !!!!!!!!! Never again will I be going back !!!!!!
Parking: Thanksgiving Day, friendly, fast and good
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
We needed late night food on the way home. They were close to closing but at that point shouldn't have even served us or made us fresh food cause we really got nasty cold leftovers and wasted money
Atmosphere: 2
Food: 1
Service: 4
The girl at the window lied to me! I ordered a BK triple stacker today in Eastland and two kids meals. My Burger was the same size as the kids meal burger but with three patties.. I new see was acting like she was guilty.. when I got home I googled it and it said that the BK stacker burger was back and bigger than ever with quarter pound patties. She lied to me saying the original BK stacker was back but it's the same size as before! Burger King has gone down hill!! I've seen this girl at other fastfood restaurants, and her customer service is always so terrible! I took pics!! I've been eating here every since that they've opened.. always great food and customer service till now!!!!!
Atmosphere: 1
Food: 1
Service: 1
Very clean,friendly,fast I liked burger King a lot we stop there most of the time when we go to
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger, Flame Grilled Beef, Classic Wrap Spicy Wrap Honey Mustard Wrap
Other burger kings need to be like this one. Good every time
Old overcooked fries
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