aurora rolling ice cream
2000 Lee Trevino Dr, El Paso
(915) 626-5595
Recent Reviews
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Delicious and a great aesthetic. First time trying it out. Love it and they have such an assortment of combinations.
Omg Ice cream super good! Brandon was super sweet great service gave great recommendations
Very good ice creams. Their combinations are excellent.
Preparation on the cold griddle gives another flavor and another creaminess to the ice creams.
Highly recommended. 👍👍
The ice cream was absolutely delicious, with rich flavors and a creamy texture that stood out. The customer service was equally impressive friendly, prompt, and genuinely welcoming. A perfect experience from start to finish!
Atmosphere: 5
Food: 5
Service: 5
This ice cream is so rich, creamy and delicious! The staff is fun and super friendly. It is a delight every visit.
Kid-friendliness: Definitely!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Extra Toppings, Rolled Ice Cream
Fabulous spot...great selection and flavor...get that poor girl some help in there!
Atmosphere: 4
Food: 5
Service: 5
1st time trying it and it didn't disappoint. The employee that took my order was super patient and polite while I decided what to get. She gave me some great suggestions. Friendly cozy place.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Waffle
Korbynn served me, she was proficient, responsive, and overall provided a great customer experience. I ordered the "PS I love Oreos" and the ice cream came out great the serving size was reasonable and I liked it.
Atmosphere: 5
Food: 5
Service: 5
Brandon was super helpful and the bubble waffle was delicious! Super friendly and will definitely come back again!
Atmosphere: 5
Food: 5
Service: 5
New and exciting place. My wife and I were dying to try. Yet, every item we selected the employee talked us out of the item. He stated you wouldn't like that or that is too big and you wouldn't finish it, he mention that we were not ready for a particular choice and we needed to build up to it. The choice my wife selected was not what we imagined or what the picture proposed. Most of what we ordered we were given a portion and the rest thrown away. Why? I asked the employee that he should be an advocate for the place. We loved it despite the employee poor service. We will go back.
Atmosphere: 3
Food: 5
Service: 2
Restaurantji Recommends
We got there 12 minutes before 10, and Brandon was so nice & kind, and their rolled ice cream is always on point!! Delicious 10/10
Atmosphere: 5
Food: 5
Service: 5
The ice cream here is delicious and I love the signature recipes! Today I tried the amore caffe, which is my new favorite. The service was great. We’re always met with a friendly greeting and a thank you and goodbye when we leave.
Love this place! We’ll definitely be back soon!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Amore Caffe, Berry Fairy
amazing customer service ! definitely coming back??
Atmosphere: 5
Food: 5
Service: 5
Poor customer service. First time there, not a good experience. Attendant, a young man, super rude to young girls. Not kid friendly. It is an ice cream parlor. Ice cream was good.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Rolled Ice Cream
The place is cute. The menu can a bit overwhelming (only because I have a bunch of kids under 5 who can’t read yet and all like very different things) all on mini chalkboards they have a great variety of flavors and toppings.
The young lady who attended us was kind and quick as she was alone in the store. After she took our order and handled the cash she didn’t wash her hands while continuing to finish the order she was working on.
In the rolling station I noticed little cups with liquid ice cream base from previous orders, they weren’t rinsed before using or after! They were simply placed back on the windowsill for the next order. I KNOW that’s not ok as that’s dairy, bacteria can form in room temperature! Then I see the spatula bowl, it’s filled with water but the water is so dirty! Again without being rinsed before or after use.
Needless to say this is my first and last time there.
Atmosphere: 2
Food: 1
Service: 5
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