Baskin-Robbins

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About Baskin Robbins

Baskin-Robbins is a popular ice cream spot in El Paso, known for its rich and delicious milk flavors, as well as a great variety of options. The quality of the ice cream is top-notch, with customers particularly enjoying the Oreo flavor and the shakes. However, the interior design could be improved to create a more cozy and inviting atmosphere, and the cleanliness of the establishment could be enhanced to further improve the overall experience.

While the majority of the customer service experiences have been positive, with staff members like Gael and Natalia providing excellent assistance and a kind manner, there have been instances of poor customer service, such as an employee who was reported to be rude, unengaged, and lacking in basic courtesy. This has led to some dissatisfaction among customers, who have expressed a preference to avoid the establishment if the same employee is present.

Overall, Baskin-Robbins offers a delightful ice cream experience, with high-quality products and generally friendly staff, but there is room for improvement in the areas of interior design and customer service consistency.