Either the kids that work here are just messing around or they’re just that slow, but every time we go here somethings wrong: they never remember our order, charge us incorrectly, or somethings missing. It’s annoying. It’s not hard to take a correct order and get it out correctly
Javier Guerrero
Been here twice now and it's like they never clean the tables
Hellen Kelley
Nice place
Daniella Melendez
Went to go pick up my cake today with my dad n my boyfriend im satisfied with the cake that i ordered don't get me wrong but the lady at the baskin robbins ice cream shop needs customer service i get her hands r full dealing with customers or especially being understaffed but there has got to better customer service when attending to customers walking to the ice cream shop and at least giving a warm welcome n not ignoring ur customers cuz its just rude and it looks bad on the employee working there cake was perfect and small but customer service is key disappointed how the way the employee handled it
Tiffany Aleem Jenkins
They never have flavors in stock, I came every single day and they are still out of flavors you want.
Atmosphere: 1
Food: 1
Service: 1
Mary Harvey
Open sign is on but yet employees have locked the doors. Horrible customer service,
Claudia Camacho
Ok enough is enough. Why even keep this ice cream shop open if they never have ice cream. Every single time I go they NEVER HAVE PRODUCT . Ridiculous…
Joanna Gutierrez
Terrible service, very rude employees do not attend to you as they should be annoying for everyone
Isaac Vega
Good customer service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Banana Split
keishla martinez soto
The place was dirty, didn’t have anything and awful service. If I could give a 0 I would. So disappointed.
Always out of product, BUT, the service is great. Staff is always very cheerful and helpful. Place could be cleaner, with all the staff there, they definitely have enough time for shared duties.
Atmosphere: 2
Food: 3
Service: 5
amanda martinez
YOU GO AND PAY ALMOST 20 dollars for a two scoop ice cream and they are miniature to hell with this place ripping people off I’ll be letting a manager know for sure ..
Atmosphere: 1
Food: 1
Service: 1
Angie Hernandez
The young lady with the glasses is always s9 professional and happy all the time. Her customer service is outstanding
Atmosphere: 5
Food: 5
Service: 5
Local Guide
I should sue for 1st degree burns. There's limited seating, no SHADES OR BLINDS on the windows it's so hot inside the sun hits the chairs and tables it's ridiculous! The staff is moody they attend the drive thru and leave you waiting until they're done and they don't even tell you they'll be back or if someone else will help you. The server kept making my ice cream scoop smaller and smaller each time. Bad service ??
Atmosphere: 1
Food: 2
Service: 1
Maria Sifuentes
The young lady with the glasses is always s9 professional and happy all the time. Her customer service is outstanding
Either the kids that work here are just messing around or they’re just that slow, but every time we go here somethings wrong: they never remember our order, charge us incorrectly, or somethings missing. It’s annoying. It’s not hard to take a correct order and get it out correctly
Been here twice now and it's like they never clean the tables
Nice place
Went to go pick up my cake today with my dad n my boyfriend im satisfied with the cake that i ordered don't get me wrong but the lady at the baskin robbins ice cream shop needs customer service i get her hands r full dealing with customers or especially being understaffed but there has got to better customer service when attending to customers walking to the ice cream shop and at least giving a warm welcome n not ignoring ur customers cuz its just rude and it looks bad on the employee working there cake was perfect and small but customer service is key disappointed how the way the employee handled it
They never have flavors in stock, I came every single day and they are still out of flavors you want.
Atmosphere: 1
Food: 1
Service: 1
Open sign is on but yet employees have locked the doors. Horrible customer service,
Ok enough is enough. Why even keep this ice cream shop open if they never have ice cream. Every single time I go they NEVER HAVE PRODUCT . Ridiculous…
Terrible service, very rude employees do not attend to you as they should be annoying for everyone
Good customer service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Banana Split
The place was dirty, didn’t have anything and awful service. If I could give a 0 I would. So disappointed.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Always out of product, BUT, the service is great. Staff is always very cheerful and helpful. Place could be cleaner, with all the staff there, they definitely have enough time for shared duties.
Atmosphere: 2
Food: 3
Service: 5
YOU GO AND PAY ALMOST 20 dollars for a two scoop ice cream and they are miniature to hell with this place ripping people off I’ll be letting a manager know for sure ..
Atmosphere: 1
Food: 1
Service: 1
The young lady with the glasses is always s9 professional and happy all the time. Her customer service is outstanding
Atmosphere: 5
Food: 5
Service: 5
I should sue for 1st degree burns. There's limited seating, no SHADES OR BLINDS on the windows it's so hot inside the sun hits the chairs and tables it's ridiculous! The staff is moody they attend the drive thru and leave you waiting until they're done and they don't even tell you they'll be back or if someone else will help you. The server kept making my ice cream scoop smaller and smaller each time. Bad service ??
Atmosphere: 1
Food: 2
Service: 1
The young lady with the glasses is always s9 professional and happy all the time. Her customer service is outstanding
Atmosphere: 5
Food: 5
Service: 5
Loading...